Dear @Nadeem Latif,

Kindly go to your WordPress Dashboard, then navigate to Settings > Discussion, and verify that both options are enabled.

We hope this helps.

Best regards,
The 8Theme Team

Dear @B2 Publicidad,

We have reviewed the error logs and identified several memory limit errors: https://prnt.sc/OMJRfFEPlWaS.

Could you please increase the WordPress Memory Limit to 512MB?

For your reference, here is a guide on how to do this: https://elementor.com/blog/how-to-increase-wordpress-memory-limit/

Best regards,
The 8Theme Team

Dear @Bas Kling,

Could you please edit the page and remove the “min-height: 85vh” property from the sections or containers?

https://prnt.sc/qGPplVktpmJO

Please let us know once it has been done.

Best regards,
The 8Theme Team

Dear @wemakemarketing,

Could you please review this video and confirm that your website is functioning properly and that the XStore Core plugin is activated: https://www.awesomescreenshot.com/video/45516701?key=2c161cf4a40c7621d2f897e3be04b439?

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hi @mantolis,

Please also add this custom CSS code:

.woocommerce-variation-price span.woocommerce-Price-amount.amount {
    color: #ef7d00;
    font-weight: bold;
}

Hope it helps!

Hello @wemakemarketing,

In your video, we noticed that the XStore Core plugin has already been deactivated.
Please note that the website will not function properly without the XStore Core plugin.

Best regards,
The 8Theme Team

Hi @Lani,

For #1, #2, We’ve added this custom CSS code and fix both issues:

.single-post .content-article.entry-content ul li,
.single-post .content-article.entry-content ol li {
    font-size: 20px;
}

.single-post .page-heading.bc-type-left h1.title {
    line-height: 1.5;
}

3. We’ve limited the title 2 lines. They looks good now.

Can you please check?

Thank you!

Hi @dano111222,

1. For the translation, please add the following code under functions.php file locates in your child theme:

<?php
// Add this to your theme's functions.php or a custom plugin file
add_filter( 'gettext', 'my_wpml_translate_add_to_quote_cart', 10, 3 );

function my_wpml_translate_add_to_quote_cart( $translated_text, $text, $domain ) {
    // Get current WPML language
    $current_lang = apply_filters( 'wpml_current_language', null );

    // Target the specific string (case-sensitive)
    if ( $text === 'Add To Quote Cart' ) {
        switch ( $current_lang ) {
            case 'de': // German
                $translated_text = 'Zum Angebotskorb hinzufügen';
                break;

            case 'cs': // Czech
                $translated_text = 'Přidat do nabídky';
                break;

            case 'sk': // Slovak
                $translated_text = 'Pridať do košíka ponuky';
                break;

            case 'en': // English
            default:
                $translated_text = 'Add To Quote Cart';
                break;
        }
    }

    return $translated_text;
}

2. For the elementor editor issue, please try with the following steps:

⚙️ Quick Fixes to Try First

– Clear all caches

Clear your browser cache completely
Clear WordPress cache (if using a caching plugin)
Clear Elementor cache (Elementor → Tools → Regenerate CSS & Data)
Clear server/CDN cache if applicable

– Disable HTTP/2 temporarily

Contact your hosting provider and ask them to temporarily disable HTTP/2 for your domain
This will help confirm if HTTP/2 is the root cause
Many hosting providers (e.g., Cloudflare) allow this in their control panel

– Check your .htaccess file

Look for mod_security rules or HTTP/2-specific configurations that might be interfering
Try temporarily renaming .htaccess to .htaccess.old to see if the issue resolves

🖥️ Server-Level Solutions

– Increase server resources (common cause)

Increase PHP memory limit (try 256M or 512M)
Increase max_execution_time (300 seconds)
Increase upload_max_filesize and post_max_size, Add to wp-config.php:

define('WP_MEMORY_LIMIT', '512M');
define('WP_MAX_MEMORY_LIMIT', '512M');

– Disable mod_security rules

Ask your host to check mod_security logs
Some rules can block Elementor's AJAX requests

– Check for conflicting plugins

Deactivate all plugins except Elementor
If it works, reactivate one by one to find the conflict
Common culprits: security plugins, optimization plugins, firewall plugins

🌐 CDN / Proxy Issues

– If using Cloudflare or similar CDN

Try pausing Cloudflare temporarily

- Disable Rocket Loader
- Disable Auto Minify
- Check firewall rules

📞 Contact Your Host

Since this issue is often server-related, contact your hosting support with these details:
– The exact error message
– That it happens specifically when loading Elementor editor
– Ask them to check server error logs
– Request they verify HTTP/2 configuration

Hope it helps!

Hi @wemakemarketing,

Could you please confirm if you’re using any caching plugins or systems?
Kindly contact your hosting provider and ask them to clear all caches.

If the issue still persists, please record a short video to help us better understand the problem.

Thank you!

Hello @wemakemarketing,

Please find below how your website appears on our end: https://www.awesomescreenshot.com/video/45476272?key=15d7de2b50e3915d45096805d7a0f759.

It might be a caching issue. Could you please try disabling all caches completely and test again?

Thank you for your cooperation.

Best regards,
8Theme Team

Dear @B2 Publicidad,

Could you please let us know which pages are experiencing loading issues?

We have checked your homepage, and it appears to be working properly.

We also recommend switching your website to HTTPS, as loading over HTTP can sometimes cause issues with Elementor.

Best regards,
The 8Theme Team

Hello @Bas Kling,

Could you please clarify the issues you are experiencing?
We are still not entirely sure about the problem. We have checked your single product page and can see that both custom tabs are displayed:

https://prnt.sc/pK7yOEbFlWJu

Best regards,
The 8Theme Team

Hello @Lani,

You had set the post carousel to 150% on both mobile and desktop: https://prnt.sc/J9WAoytGc53t

We have already corrected this issue.

Could you please check it again?

Thank you.

Best regards,
8Theme Team

Hello @ziga32,

We have identified some JavaScript errors in the console log.

We recommend disabling all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser cache and check the issue again. It is possible that one of these additional plugins is causing the problem.

Please let us know the results.

Best regards,
The 8Theme Team

Dear @Nadeem latif,

Please take a look at this article: https://yoast.com/help/how-to-edit-robots-txt-through-yoast-seo/.

Best Regards,
8Theme’s Team