Luca Rossi

Hi @Davor,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

@media (min-width: 980px){
    li#menu-item-3799 .nav-sublist-dropdown {
        top: 0;
        transform: translateY(0);
    }
}

https://prnt.sc/wTajgMps8M4p

Kind regards,
The 8Theme Team

Hi @Rashkoff,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.etheme-search-ajax-results h3.etheme-search-form-title {
    text-indent: -9999px;
}
.etheme-search-ajax-results h3.etheme-search-form-title[data-title-type="product"]::before {
    content: "NEW LABEL 1";
    text-indent: 0;
}

.etheme-search-ajax-results h3.etheme-search-form-title[data-title-type="post"]::before {
    content: "NEW LABEL 2";
    text-indent: 0;
}

Kind regards,
The 8Theme Team

Dear Rakesh,

We hope you are doing well.

We would like to bring to your attention that the price displayed in the cart on our end appears as follows: (https://prnt.sc/db40ih7O96lg).

Could this be a cache-related issue? We kindly request you to clear all caches and check again.

Please let us know if the issue persists.

Thank you for your time and assistance.

Best regards,
8Theme Team

Hi @LVRB,

Can you please also add this custom CSS code?

.header-top-wrapper {
    z-index: 1;
    position: relative;
}

.header-main {
    z-index: 99;
}

Let us know how it goes!

Glad everything is working fine now.

Best Regards,
The 8Theme Team.

Dear @MiguelFlorian,

After carefully reviewing the Polylang documentation, we have found that in order to make your shop page multilingual using Polylang, you will also need to use the following add-on:

[Polylang & WooCommerce Add-on](https://polylang-pro.translate.goog/how-to-create-a-multilingual-store-with-polylang-and-woocommerce/)

We hope this information is helpful. Please feel free to reach out if you have any further questions.

Best regards,
The 8Theme Team

Dear @Bas Kling,

We coulde see some JS errors in the console log of your website.

We kindly recommend disabling all third-party plugins that are not included with XStore. You can find the list of included plugins here: (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). Once you have done this, please clear your browser’s cache and check if the issue persists. It is possible that one of the additional plugins may be causing the problem.

Once you have deactivated the unnecessary plugins, kindly clear your browser’s cache and verify whether the performance issue persists. This step is crucial, as conflicts with third-party plugins can sometimes cause unexpected issues.

If it doesn’t help, could you please try switching to the Single Product Builder by Elementor also: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/?

Best regards,
8Theme Team

Hi @James,

The variation images are working fine on our end: https://www.awesomescreenshot.com/video/36340818?key=6dd7f19941bcc176b3bc2df9c562b474.

Please check the video.

Best regards,
8Theme Team

Hi @LVRB,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

/* Variation Out Of Stock Background Color */
.st-swatch-disabled-line-thought .st-swatch-preview li.sten-li-disabled span:before, 
.st-swatch-disabled-line-thought.st-swatch-preview li.sten-li-disabled span:before {
    background: linear-gradient(to top left,rgba(0,0,0,0) 0,rgba(0,0,0,0) calc(50% - .8px),rgba(175,175,175,1) 50%,rgba(0,0,0,0) calc(50% + .8px),rgba(0,0,0,0) 100%)
}

.st-swatch-preview li.sten-li-disabled span:after {
    background: rgba(0,0,0,.5);
}

/* SALE PRICE */
span.price del {
    color: #fff !important;
}
span.price ins bdi {
    color: red !important;
}

/* OUT OF STOCK TEXT COLOR */
p.stock.out-of-stock {
    color: #c62828;
}

/* SIZE CHART ICON COLOR *?
.single-product-size-guide svg path {
    fill: #fff;
}

Kind regards,
The 8Theme Team

Dear Don,

We’ve updated the custom codes a little bit.

Everything should be working fine now.

Could you please check again?

Thank you!

Dear @MiguelFlorian,

We sincerely apologize for the delayed response due to the high volume of support requests.

We would like to access your WordPress admin; however, the provided username and password are not working.

Could you kindly verify the credentials and provide us with the correct details? Your assistance would be greatly appreciated.

Thank you for your time and support.

Best regards,
The 8Theme Team

Dear @Bas Kling,

We hope you are doing well.

Please find below a screenshot of how the thumbnail sliders appear on our end: (https://prnt.sc/v4AysenmjapS).

Could you kindly provide guidance on how we can reproduce this issue?

Thank you in advance for your assistance.

Best regards,
8Theme Team

Dear @Igor,

We have checked on our end, and the payment methods appear to be displaying correctly: (https://prnt.sc/P_qjS1gKCDMo).

Could you kindly clear all caches and verify the issue again?

Thank you for your time and assistance.

Best regards,
8Theme Team

Dear Nicolo,

We hope you are doing well.

We have encountered some difficulties in receiving verification emails at 8theme.dev@gmail.com.

Could you kindly assist us in completely disabling the two-factor authentication (2FA) on the staging site only? Your support would be greatly appreciated.

Thank you in advance for your help.

Best regards,
8Theme Team

Hi @raj,

We’ve made a new screen record for you: https://www.awesomescreenshot.com/video/36251861?key=11a3f740730e85f6ec9e546c85323654.

Hope it helps!