Forum Replies Created

Viewing 30 posts - 1,531 through 1,560 (of 5,361 total)
  • Avatar: Justin
    Luca Rossi
    Support staff
    March 13, 2025 at 09:47

    Hi @infomrprod,

    Can you please try adding the following code under functions.php file locates in your child theme?

    
    add_filter( 'woocommerce_cart_item_price', 'filter_cart_item_price', 999, 3 );
    function filter_cart_item_price( $price_html, $cart_item, $cart_item_key ) {
    	if( $cart_item['data']->is_on_sale() ) {
    		return $cart_item['data']->get_price_html();
    	}
    	return $price_html;
    }
    

    Let us know how it goes!

    Avatar: Justin
    Luca Rossi
    Support staff
    March 13, 2025 at 09:35

    Hi @mitys,

    Please try adding this custom code under functions.php file locates in your child theme:

    
    function n2t_text_strings( $translated_text, $text, $domain ) {
    	switch ( $translated_text ) {
    		case 'Shop' :
    			$translated_text = 'Your Custom Text Will Go Here';
    			break;
    	}
    	return $translated_text;
    }
    add_filter( 'gettext', 'n2t_text_strings', 20, 3 );
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    March 13, 2025 at 08:27

    Dear @infomrprod,

    By default, WooCommerce displays only the original price on the cart page. If you would like to show the sale price as well, we recommend trying the following solutions:

    – (https://www.businessbloomer.com/woocommerce-display-regularsale-price-cart-table/)
    – (https://wordpress.org/plugins/woo-discount-price/)

    We hope this helps! Please feel free to reach out if you need further assistance.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 13, 2025 at 08:19

    Dear @Benz,

    We kindly ask you to try again at your convenience. Please let us know the outcome.

    Should you need any further assistance, feel free to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 13, 2025 at 05:52

    Dear @Jamall,

    Sorry for the confusion!

    It appears that the file you mentioned is incorrect. If you are using the XStore child theme, the correct functions.php file should be located at:

    /wp-content/themes/xstore-child/functions.php

    However, if you are not using the XStore child theme, we recommend utilizing the Code Snippets plugin to insert custom code. You can find the plugin here:
    (https://wordpress.org/plugins/insert-headers-and-footers/)

    Please let us know if you need any further assistance.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 14:29

    Dear @infomrprod,

    Could you kindly resend us some screenshots or videos at your earliest convenience? This would greatly help us assist you more effectively.

    Thank you for your time and cooperation.

    **Best regards,**
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 14:25

    Hi @storeqoso,

    Do you mean the loading icon on each XStore widget?

    https://prnt.sc/YeAYYMQA9UHB

    It’s called Ajaxify. To completely disable this feature, please add the following code under functions.php file locates in your child theme:

    
    add_filter('etheme_ajaxify_elementor_widget', '__return_false');
    add_filter('etheme_ajaxify_lazyload_widget', '__return_false');
    add_filter('etheme_ajaxify_script', '__return_false');
    

    Then add the following CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    /* Ajaxify Animation */
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container {
        opacity: 1 !important;
        visibility: visible !important;
    }
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before {
        display: none !important;
    }
    /* Ajaxify Aniamtion */
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 14:21

    Dear Jamall,

    We hope you are doing well.

    1. The file you mentioned is part of the WordPress Core, and we kindly advise against making any modifications to it. Any changes made to this file will be lost with each WordPress update.

    2. Our demo websites utilize the WP-Rocket plugin to enhance speed optimization.

    Have you had the opportunity to test this caching plugin? You can find detailed guidance on improving WP-Rocket settings with XStore in the following documentation:
    (https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/)

    Please let us know if you need any further assistance.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 14:19

    Dear @Officina 2.0,

    If you would like to apply the custom CSS codes exclusively for PC, please move the following line to the top of your code:

    @media (min-width: 769px) {

    I hope this helps.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 14:16

    Dear @FPA,

    We hope you are doing well.

    Could you kindly whitelist the following IP addresses?

    – 116.111.184.133
    – 2a09:bac1:7a80:10::2e5:61
    – 2a09:bac1:7ae0:10::3c3:31

    Your assistance would be greatly appreciated. Please let us know if you need any further information.

    Thank you in advance for your support.

    **Best regards,**
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 14:14

    If you need anything else, please let us know.

    Best regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 11:19

    Dear @Officina 2.0,

    We have reviewed your products, and the quantity appears to be correct on our end:

    (https://prnt.sc/cme1TpKMWkxX)

    Could you kindly provide us with details on how we can reproduce this issue? Specifically, please let us know the browser, device (mobile or desktop), and operating system you are using.

    Thank you for your cooperation. We look forward to your response.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 11:09

    Dear @Benz,

    We hope you are doing well.

    Could you please confirm if the password has been changed? We are currently unable to log in.

    Looking forward to your response.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 11:04

    Dear @harshana,

    We hope you are doing well.

    The login/register form can be found in the following file:
    /wp-content/themes/xstore/woocommerce/myaccount/form-login.php

    To make modifications, please copy this file to your child theme in the same directory and edit the HTML code as needed.

    We hope this information is helpful. Please feel free to reach out if you need any further assistance.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 10:21

    Dear @Wick’d,

    As this is a live site, we kindly request you to create a staging site for testing purposes.

    You may use the WP-Staging plugin to set up the staging environment: (https://wordpress.org/plugins/wp-staging/).

    We appreciate your assistance.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 08:43

    Hi @Jamall,

    Those loading icons are called Ajaxify feature from XStore theme. To completely disable this feature, please add the following code under functions.php file locates in your child theme:

    
    add_filter('etheme_ajaxify_elementor_widget', '__return_false');
    add_filter('etheme_ajaxify_lazyload_widget', '__return_false');
    add_filter('etheme_ajaxify_script', '__return_false');
    

    Then add the following CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    /* Ajaxify Animation */
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container {
        opacity: 1 !important;
        visibility: visible !important;
    }
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before {
        display: none !important;
    }
    /* Ajaxify Aniamtion */
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 08:39

    Dear @Incanda,

    You may try using the following hook:

    after_etheme_product_grid_list_product_element_title

    At the moment, this is the only available hook.

    Please let us know if you need any further assistance.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 08:39

    Dear @HUSSTLE,

    We have reviewed the custom codes, and they look good.

    Would you like to add anything else besides the text?

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 12, 2025 at 06:46

    Dear @Andrea,

    Thank you for your feedback. We appreciate your understanding. Our team continuously strives to improve our products and provide clear instructions. We will take your suggestion into consideration for future enhancements.

    If you have any further questions or require assistance, please feel free to reach out.

    Best regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 11, 2025 at 17:07

    Dear Abhinandan,

    We hope you are doing well.

    Could you please add the following CAPTCHA plugins to your website?

    https://wordpress.org/plugins/simple-cloudflare-turnstile/
    https://wordpress.org/plugins/recaptcha-woo/
    https://wordpress.org/plugins/google-captcha/
    https://wordpress.org/plugins/advanced-nocaptcha-recaptcha/
    https://wordpress.org/plugins/hcaptcha-for-forms-and-more/

    We hope this helps. Please let us know if you need any assistance.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 11, 2025 at 16:44

    Dear @infomrprod,

    Could this be related to cache issues?

    The price appears to be correct on our end: (https://tinyurl.com/25vs7c54).

    Please let us know if you need any further assistance.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 11, 2025 at 16:25

    Hi @Andrea,

    In this case, please remove the If condition in the custom code:

    if (is_tax('brand') || is_shop() || is_product_category() || is_product_tag()) { // Only in the shop and categories page

    For any additional customizations beyond the default functionalities, we kindly invite you to submit a request through our Customization Panel at https://www.8theme.com/account/#etheme_customization_panel. Please note that customization services are subject to additional charges.

    Should you have any further questions or require assistance, please do not hesitate to contact us.

    Best regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 11, 2025 at 16:23

    Dear @ibrahim salaar,

    Alternately, we highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea garners sufficient support from other customers, our development team will carefully evaluate the possibility of including it in a future update.

    Should you have any further questions or require assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 11, 2025 at 08:49

    Dear FPA Team,

    I hope you are doing well.

    I am a member of the 8Theme team, and I am still unable to access your website.

    Would it be possible for you to temporarily disable the authorization password? This would greatly help us proceed with our work.

    Thank you in advance for your assistance.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 11, 2025 at 07:35

    Dear Diana,

    We have noticed that you currently have 35 active plugins on your website.

    To help identify the cause of the issue, we kindly recommend disabling all third-party plugins that are not included with XStore. You can find the list of included plugins here: (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After disabling these plugins, please clear your browser’s cache and check if the issue persists. It is possible that one of the additional plugins is affecting the website’s performance.

    Alternatively, you may consider creating a staging site where we can further investigate the speed-related concerns. You can use the WP Staging plugin to set up a staging environment for this purpose.

    Please let us know the results at your earliest convenience. We would be happy to assist you further.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 11, 2025 at 07:11

    Hi @Andrea,

    We’ve updated the custom code a little bit:

    
    add_filter('woocommerce_get_price_html', 'add_estimated_delivery_to_price', 999, 2);
    function add_estimated_delivery_to_price($price, $product) {
        if (is_tax('brand') || is_shop() || is_product_category() || is_product_tag()) { // Only in the shop and categories page
    
            ob_start();
            add_filter('etheme_sales_booster_estimated_delivery', '__return_true');
            $estimated_delivery = \Etheme_Sales_Booster_Estimated_Delivery::get_instance();
            $estimated_delivery->init($product);
            $estimated_delivery->args['in_quick_view'] = true;
            $estimated_delivery->add_actions();
            $original_tag = $estimated_delivery->args['tag'];
            $estimated_delivery->args['tag'] = 'div';
            $estimated_delivery->output();
            $estimated_delivery->args['tag'] = $original_tag;
            remove_filter('etheme_sales_booster_estimated_delivery', '__return_true');
            $estimate = ob_get_clean();
    
            $price .= $estimate;
        }
        return $price;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    March 11, 2025 at 06:52

    Hi @Essex Banners Ltd,

    We could see that you’ve sorted it out: https://prnt.sc/VotaO4Kzt3_k.

    Thank you for your update. We appreciate it!

    Best regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 10, 2025 at 16:15

    Dear @Ibrahim Salaar,

    Thank you for reaching out to us.

    The requested modifications would require extensive customization, which falls beyond the scope of our standard support services.

    For any additional customizations beyond the default functionalities, we kindly invite you to submit a request through our (https://www.8theme.com/account/#etheme_customization_panel). Please note that customization services may be subject to additional charges.

    Should you have any further questions, please do not hesitate to contact us.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 10, 2025 at 15:56

    Dear Andrea,

    We apologize for the delayed response, as it was the weekend.

    Please note that replying to your own topics will move them to the bottom of the queue.

    Regarding your inquiry, the shortcode you are using displays the global settings for Estimated Delivery. Instead, please try using the following code:

    
    add_filter('woocommerce_get_price_html', 'add_estimated_delivery_to_price', 999, 2);
    function add_estimated_delivery_to_price($price, $product) {
        if (is_shop() || is_product_category() || is_product_tag()) { // Only in the shop and categories page
    
            ob_start();
            add_filter('etheme_sales_booster_estimated_delivery', '__return_true');
            $estimated_delivery = \Etheme_Sales_Booster_Estimated_Delivery::get_instance();
            $estimated_delivery->init($product);
            $estimated_delivery->args['in_quick_view'] = true;
            $estimated_delivery->add_actions();
            $original_tag = $estimated_delivery->args['tag'];
            $estimated_delivery->args['tag'] = 'div';
            $estimated_delivery->output();
            $estimated_delivery->args['tag'] = $original_tag;
            remove_filter('etheme_sales_booster_estimated_delivery', '__return_true');
            $estimate = ob_get_clean();
    
            $price .= $estimate;
        }
        return $price;
    }
    

    We hope this helps. Please let us know if you need any further assistance.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    March 10, 2025 at 15:39

    Dear @Officina 2.0,

    We would like to inform you that our website speed optimization service will significantly enhance your Google PageSpeed score, improving it from 8x on mobile and 9x on desktop by utilizing the WP-Rocket plugin.

    You can check your website’s current performance score at the following link:
    (https://pagespeed.web.dev/analysis/https-greenterest-it/f0fmccoefr?hl=en&form_factor=desktop).

    If you wish to get in touch with our development team, please feel free to visit this link:
    (https://www.8theme.com/account/#etheme_customization_panel).

    Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

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    Viewing 1,560 results - 1,531 through 1,560 (of 5,361 total)
Viewing 30 posts - 1,531 through 1,560 (of 5,361 total)
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