Luca Rossi

Dear @Naveen Kumar,

We hope this message finds you well.

The displayed time is derived from the order’s date and time. In cases where the order date and time are not set, the system will generate a random value between 2 and 59.

For your reference, please see the following screenshot:
https://prnt.sc/iUyNOZGCQOqw

If you wish to modify this behavior, you can do so in the following file:
/wp-content/plugins/et-core-plugin/packages/sales-booster/sales-booster.php on line 792.

Please let us know if you need any further assistance.

Best regards,
The 8Theme Team

Hi @kmc,

Can you please try adding this custom CSS code also?

.single-product .woocommerce-product-gallery .thumbnails img {
    object-fit: cover !important;
}

https://prnt.sc/UNO5WRv2Axy_

Hope it helps!

Dear @BUZONNECT,

We hope this message finds you well.

1. Please note that the custom code is located in the functions.php file within your child theme directory.

2. At this time, the functionality to hide elements is only applicable to products of the “Simple Product” type.

4. To make the necessary adjustments, kindly edit the Single Product Builder template using the following link:
https://www.bumag.ro/wp-admin/post.php?post=4225&action=elementor

Within the Sticky Cart element, navigate to the Advanced tab and add the required Custom CSS, as shown in the screenshot below:
https://prnt.sc/1vDKnph5LGE8

The same approach should be applied to the Related Products element.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Omar Quddam,

We hope this message finds you well.

We would like to inform you that the WooCommerce plugin does not support HTML code within the Analytics Dashboard. Therefore, modifying the currency symbol in the backend is not recommended in this case.

To address this, we kindly suggest updating your custom code as follows:

add_filter('woocommerce_currency_symbol', 'custom_saudi_riyal_svg_symbol', 10, 2);

function custom_saudi_riyal_svg_symbol($currency_symbol, $currency) {
    if (!is_admin() && $currency === 'SAR') {
        $currency_symbol = '';
    }
    return $currency_symbol;
}

We hope this solution proves helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Nicolo,

Could you kindly provide more detailed information regarding the speed and lagging issues you are experiencing? This will help our development team to investigate the matter more effectively.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Dear @BUZONNECT,

We hope this message finds you well.

1. We have successfully cleared all caches, and the text updates have been applied. You may view the changes here: https://prnt.sc/ptsRHPg_r7yz.

2. Kindly note that this solution is applicable only to simple products.

3. Additionally, regarding your request to remove the category name and product count from the category display (as shown in the screenshot you provided), please add the following custom CSS code to achieve this:

.etheme-product-grid .category-grid.product-category .categories-mask.text-center.text-uppercase {
    display: none !important;
}

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @BUZONNECT,

We hope this message finds you well.

1. We have updated the sale price color to red. Kindly review the changes at your convenience and let us know if everything appears as expected.

2. To modify the text for dynamic categories, please add the following code to the functions.php file located in your child theme:

function n2t_text_strings( $translated_text, $text, $domain ) {
	switch ( $translated_text ) {
		case 'All' :
			$translated_text = 'Your Text 1';
			break;
		case 'Shop All' :
			$translated_text = 'Your Text 2';
			break;
		case 'New' :
			$translated_text = 'Your Text 3';
			break;
		case 'New Arrivals' :
			$translated_text = 'Your Text 4';
			break;
		case 'Sale' :
			$translated_text = 'Your Text 4';
			break;
	}
	return $translated_text;
}
add_filter( 'gettext', 'n2t_text_strings', 20, 3 );

3. If you would like to hide the estimated delivery date, this can be achieved using custom CSS. Please note that this solution will only apply to simple products. You may add the following CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:

.outofstock .elementor-widget-woocommerce-product-etheme_sales_booster_estimated_delivery {
	display: none !important;
}

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @BUZONNECT,

We hope this message finds you well.

Could you kindly resend the WordPress Admin account credentials? The account currently listed under the Private Content Area appears to be non-functional.

Thank you in advance for your assistance.

Best regards,
The 8Theme Team

Dear @tonis,

We hope this message finds you well.

It appears that you were previously using the XStore Header Builder. To proceed, please navigate to XStore > Header Builder and ensure that it is enabled. Once enabled, go to the “Search” section and remove the “Posts” type, as shown in the following screenshot: https://prnt.sc/wetbaXEIFXkw.

If you are unable to locate this setting, we kindly ask you to temporarily disable your firewall, as we are currently unable to access the XStore Customizer.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Dear Toni,

We hope this message finds you well.

We are still unable to access your website, as shown in the following screenshot: https://prnt.sc/BD42BSV4NQzy.

Could you kindly double-check the issue at your earliest convenience?

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Dear @Omar Quddam,

Could you kindly clarify what type of content the search forms are intended for (e.g., products, posts, etc.)?

Thank you in advance for your assistance.

Best regards,
The 8Theme Team

Dear @LVRB,

We hope this message finds you well.

We kindly request that you temporarily disable the firewall to allow our team to conduct a more thorough investigation. Please refer to the following screenshot for context: https://prnt.sc/YGl6acjCTEnT.

Thank you in advance for your cooperation.

Best regards,
The 8Theme Team

Dear @PRTKSHAH2002@GMAIL.COM,

We hope this message finds you well.

1. Regarding the WhatsApp button functionality, we recommend trying the following plugins, which may suit your requirements:
– https://wordpress.org/plugins/woo-order-on-whatsapp/
– https://woocommerce.com/document/quick-whatsapp-chat-and-orders-for-woocommerce/

2. It appears that the issue with the product page tabs has been resolved. We can now see the tabs displayed correctly across all product pages, as shown in the following screenshot: https://prnt.sc/uQ5VnsDvpXox

Should you need any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @Omar Quddam,

Thank you for your inquiry.

You can achieve this by using the Tab element. Within each tab, you may include an HTML form along with your custom CSS code to style the content as needed.

For your reference, please see the following screenshot:
https://prnt.sc/1i6M4LKLrsiD

We hope this information is helpful. Should you have any further questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello @martijntje,

Thank you for reaching out to us.

Yes, it is possible to adjust the padding of the content on the single product page specifically for the mobile version. You can achieve this by adding custom CSS to your site. For example:

@media only screen and (max-width: 767px) {
    .single-product .content-page{
        padding-left: 20px;
        padding-right: 20px;
    }
}

Please make sure to add this code to your child theme’s style.css file or in the Customizer under Appearance > Customize > Additional CSS.

If it doesn’t work, please provide us with your single product page URL.

Best Regards,
8Theme’s Team