Luca Rossi

Dear @Mirza Ahtsham,

We kindly request that no further modifications be made to the global template builder available at the following link:
https://learnwith.ahtsham.me/wp-admin/post.php?post=3113&action=elementor.

At this point, you only need to add the new elements we mentioned in our previous response to this template. Once added, these changes will automatically apply to all of your posts.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hi @Will,

You put the custom codes after the line:

add_filter(...

Let us know how it goes!

Hi @Niddy,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

@media (max-width: 1230px){
    body .etheme-product-filters,
    body .etheme-product-filters-items {
        grid-template-columns: auto;
        width: 100%;
    }
    body .etheme-product-filters-button button {
        width: 100%;
    }
}

Kind regards,
The 8Theme Team

Dear @Nicolo,

We would like to inform you that we have temporarily disabled the Delay JavaScript execution feature of WP Rocket plugin in order to investigate and troubleshoot certain issues.

At your earliest convenience, could you please enable Development Mode in Cloudflare to assist with the troubleshooting process?

Thank you for your cooperation and support.

Best regards,
The 8Theme Team

Dear @Steve,

Thank you for your message.

Please note that our team is still reviewing your request. Kindly be aware that replying to your own topic may move it to the bottom of the queue, which could result in a longer response time than usual.

We appreciate your patience and understanding.

Best regards,
The 8Theme Team

Dear @Mirza Ahtsham,

We hope this message finds you well.

We have noticed that the post in question has been edited using Elementor, as shown in the following screenshot: https://prnt.sc/tXRhxh-EsnQD. Please note that using Elementor in this case overrides the default template, which means it is no longer utilizing the standard template builder.

To ensure proper functionality and consistency, we kindly ask you to switch back to the default WordPress editor. Once you do so, you will be able to edit the global template via the following link:
https://learnwith.ahtsham.me/wp-admin/post.php?post=3113&action=elementor.

Thank you for your understanding and cooperation.

Best regards,
The 8Theme Team

Dear @Nicolo,

Thank you for reaching out.

Could you kindly resend the video you are referring to, preferably in a slower format or with more detail? We have tested it on our end, and everything appears to be functioning correctly.

We appreciate your cooperation.

Best regards,
The 8Theme Team

Dear @kmc,

To ensure that the main product image displays in full width, please add the following custom CSS code to your site:

.single-product .woocommerce-product-gallery__image img {
    object-fit: cover !important;
}

Regarding the square thumbnail images, unfortunately, it is not possible to adjust them in the same way, as the product slider is designed to span the full width of the screen.

We hope this clarifies your query. Should you have any further questions, please don’t hesitate to contact us.

Best regards,
The 8Theme Team

Dear @GreenLion,

We hope this message finds you well. Please find below the latest updates and responses from our development team regarding the issues and inquiries raised:

1. Sidebar Basket and Cart Page – Quantity Stepper & Mobile Display:
The “Add to Cart” button display issue on mobile has been resolved. However, please note that the sidebar basket and cart page are components of the XStore theme. As such, custom coding does not apply to these areas, and they are not supported for further customization in this context.

2. Product Grid Page Appearance:
We are unclear about the issue you are referring to regarding the grey colors and the tile style. Could you kindly provide screenshots or a video to help us better understand the problem?

3. Checkout Timer Duration:
The checkout countdown timer has been updated to 180 minutes (3 hours) as requested. This change was made under Sale Booster > Cart / Checkout Countdown.

4. Customer Login Redirect:
By default, WooCommerce redirects users to the account page upon login. To change this behavior, a third-party plugin may be required.

5. WooCommerce Shipping vs. Plugin:
We have not tested any third-party shipping plugins. For now, we recommend continuing to use the default WooCommerce shipping settings.

6. Removal of “Shop-New” Page:
To update the shop page reference, please navigate to the following URL: https://greenliondistro.com/wp-admin/admin.php?page=wc-settings&tab=products. Then, change the shop page from “Shop-New” to “Shop” as shown in this screenshot: https://prnt.sc/_Z2lfzFffq80.

7. Quantity Stepper and Mobile Display on Product Grid:
The quantity stepper is not included in the sidebar cart by default. Please verify this again. Regarding the “Add to Cart” button display on the product grid page for mobile, this issue has already been addressed.

8. Role-Based Pricing Issues:

– The green color indicating discounted prices is a default behavior of the role-based pricing plugin. Unfortunately, we do not support customization of third-party plugin features.
– The sidebar basket and cart page displaying standard prices instead of discounted prices is also related to third-party plugin compatibility. Regrettably, we are unable to provide support for integrating third-party plugins with custom code.

We appreciate your understanding and cooperation. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
8Theme DevTeam

Dear @Fifernaut,

Thank you for reaching out.

To resolve the issue, please try disabling the “Infinite Looping” option. You can refer to the following screenshot for guidance: https://prnt.sc/GdkCJfQpWI1R.

We hope this helps. Should you have any further questions, please don’t hesitate to contact us.

Best regards,
The 8Theme Team

Dear @Mirza Ahtsham,

Thank you for your message.

We apologize, but we are still unclear about the specific points you are referring to.

Currently, the single post is displayed as shown in the following link: https://tinyurl.com/2ywpq3xg.

Could you please confirm if you would like to reduce the width of the featured image?

We appreciate your clarification and look forward to your response.

Best regards,
The 8Theme Team

Dear @GreenLion,

We would like to inform you that our development team is currently investigating the issue. We will provide you with an update as soon as possible.

Best regards,
The 8Theme Team

Dear @WebLxo,

We kindly request that you provide us with screenshots and videos related to the issue you are experiencing. This will help us better understand and resolve the matter promptly.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Dear @BUZONNECT,

The correct code should be:

function n2t_text_strings( $translated_text, $text, $domain ) {
	switch ( $translated_text ) {
		case 'Toate' :
			$translated_text = 'Nume 1';
			break;
		case 'Cumpărați toate' :
			$translated_text = 'Nume 2';
			break;
		case 'Nou' :
			$translated_text = 'Nume 3';
			break;
		case 'Noi Sosiri' :
			$translated_text = 'Nume 4';
			break;
		case 'Vânzare' :
			$translated_text = 'Nume 5';
			break;
	}
	return $translated_text;
}
add_filter( 'gettext_xstore-core', 'n2t_text_strings', 999, 3 );

We’ve updated the code for you already.

Best Regards,
8Theme’s Team

Dear @Chris0483,

We hope this message finds you well.

We would like to inform you that the new email types are now visible in the dropdown menu, as shown in the following screenshot: https://prnt.sc/XSyVEpeMW6GB.

Have you had the opportunity to try creating a new email using the builder?

Please let us know if you need any assistance.

Best regards,
The 8Theme Team