Hi @Cataclyps,

We’ve replied to you on this ticket: https://www.8theme.com/topic/super-slow-loading-product-pages-stuck-until-refresh-its-not-the-facebook-api/#post-406877.

Best Regards,
8Theme’s Team

Hi @Bagwani,

In this case, please upload the video directly to your media library then adding the HTML5 video to your slider:

https://www.sliderrevolution.com/manual/changing-videos-and-dealing-with-cross-site-origin/#Adding-HTML5-Videos

Hope it helps!

Hi @LVRB Love’s Rebel,

1. Please take a look at this custom code: https://stackoverflow.com/a/47952568/2660153.

2. Yes, all the settings, CSS, JS, … will stay the same. We suggest you to try with the following plugins:

– https://wordpress.org/plugins/updraftplus/
– https://wordpress.org/plugins/all-in-one-wp-migration/

3. Google PageSpeed: https://pagespeed.web.dev/?hl=en and GTMetrix: https://gtmetrix.com/ are the best tool to check your website speed.

4. With the above migration plugins, you don’t have to re-config.

Best Regards,
8Theme’s Team

Dear @ProdbyDaan,

We hope this message finds you well. We would like to address the concerns you raised in your recent inquiry:

1. The text you referred to is displayed through an iframe, which currently limits our ability to adjust the font size. We apologize for any inconvenience this may cause.

2. Unfortunately, WooCommerce does not offer a shortcode for integrating Klarna payments directly on a single product page.

We recommend reaching out to the developers of the WooPayments plugin to discuss potential solutions for these issues. They may be able to provide further assistance or alternatives.

Thank you for your understanding.

Best regards,
The 8Theme Team

Dear Rodrigo Carlos,

We are pleased to inform you that our website speed optimization services are designed to achieve scores between 80 and 90 on Google PageSpeed Insights. Additionally, we strive to maintain a loading time of less than 5 seconds.

Should you require any personal customization services, we kindly invite you to submit your request through our customization panel at: [https://www.8theme.com/account/#etheme_customization_panel](https://www.8theme.com/account/#etheme_customization_panel). This will allow you to engage directly with our team of technicians.

Please note that customization services will incur additional charges. The exact amount will be determined after a detailed review of your specific requirements.

Thank you for choosing 8Theme. We look forward to assisting you.

Best regards,
The 8Theme Team

Dear @Bagwani,

We hope this message finds you well. We are pleased to inform you that the slider on your homepage has been successfully replaced with a video.

Should you wish to modify the style of the video, we kindly invite you to consult the following guide, which provides detailed instructions on how to make these adjustments: [Changing Videos and Dealing with Cross-Site Origin](https://www.sliderrevolution.com/manual/changing-videos-and-dealing-with-cross-site-origin/#Adding-YouTube-or-Vimeo-Videos).

Thank you for choosing our services. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear Belen,

We hope this message finds you well.

We would like to inform you that the text will remain consistent across all products. Should you wish to display a different value for each product, we recommend utilizing the Advanced Custom Fields plugin, which can be found at: https://wordpress.org/plugins/advanced-custom-fields/

This plugin will allow you to assign and display custom field values for each product individually.

We hope you find this information helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @vjm,

We hope this message finds you well.

We noticed that the icon for the “Add to Cart” button was not selected. To assist you, we have gone ahead and made this selection on your behalf. For your reference, we have attached a screenshot of the updated button.

Could you please review the changes at your earliest convenience?

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Dear @Cataclyps,

We hope this message finds you well. We have reviewed the issue you reported regarding the loading of the product pages and have found that they are functioning correctly on our end. For your reference, please view the following video link which demonstrates the pages loading successfully:

[https://www.awesomescreenshot.com/video/29844057?key=81de19a5df803df60d32cd6ef4c3002d](https://www.awesomescreenshot.com/video/29844057?key=81de19a5df803df60d32cd6ef4c3002d)

We kindly request that you attempt accessing the pages again after logging out of your account to see if the issue persists.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hi @ProdbyDaan,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Dear Nitin Kumar,

We are pleased to confirm that the size of your image is now appropriate. To further enhance your website’s performance, we kindly request that you enable the lazy load feature for your images. This can be done by navigating to XStore > Theme Options > Speed Optimization > Image Loading Type, and selecting “Lazy.” For your convenience, please use the following link to make these adjustments: [https://tinyurl.com/23fe6czw](https://tinyurl.com/23fe6czw)

For additional guidance, you may refer to the articles below:

– [Main Theme Options – Speed Optimization](https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/#Speed-Optimization-options-pAarP)
– [How to Speed Up My Website](https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/)

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Dear Matis,

We are pleased to inform you that the issue you encountered has been successfully resolved.

It appears that the ‘Products Grid’ element was initially used in your Archive page template, which was not suitable for the intended functionality. For optimal performance, please use the ‘Archive Products’ element instead. This adjustment will ensure that the products displayed will vary appropriately based on the selected category or shop page:

https://tinyurl.com/2b9tfnzr

Thank you for your attention to this matter. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Dear @leduy500,

Thank you for reaching out to us.

We would like to inform you that the customization codes you have requested fall outside the scope of our standard support services. However, we understand the importance of this matter to you and would like to assist you in achieving your goals.

To help you with this, we recommend reviewing the following article which may provide the guidance you need: [https://stackoverflow.com/a/43771188/2660153](https://stackoverflow.com/a/43771188/2660153).

Please note that issues with the custom codes must be directed to the author.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hi @nitin kumar,

1- pls check the link first sharing in pvt.area In which place for sales booster , add to compare, wish place changed.
2- pls check second link in which everything on right place .so pls fixed it.

Since you’ve used a Single Product Template Builder with Elementor for all the products, it means this template will apply to all your products. So please edit your products and change the Default Template instead of Theme(an example product we put in private content area): https://tinyurl.com/2yp79b2d.

3. The link second are in perfect , the only things pls update a text before the checking pin code and color of button according to my theme colour.
i am sharing a screenshot for your reference

i could it self too but there is no option on theme where i can edit . also request to pls add a section in theme so the we can edit it self.

This function is coming from 3rd party plugins, so if you want to edit the styles of pincode form, please ask the plugin’s author.

Here is the 2 CSS selectors that you can take a look:

input#shiprocket_pincode_check {
}

button#check_pincode {
}

https://stackoverflow.com/questions/15314407/how-to-add-button-inside-an-input

Hope it helps!

Dear @Bagwani,

We suggest you to follow the size guide here: https://www.cronyxdigital.com/blog/hero-image-sizing-guide-for-desktop-mobile.

Best regards,
8Theme’s Team