Forum Replies Created

Viewing 30 posts - 15,721 through 15,750 (of 16,094 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2014 at 08:29

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2014 at 07:58

    Hello,

    You have to create variable product. More information about WooCommerce Variable Products you can read here: http://docs.woothemes.com/document/product-variations/.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2014 at 07:27

    Hello,

    You can download the latest theme version at this link http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186 , just log in to your themeforest account.

    About “how to upgarde” you can read in our documentation: https://www.8theme.com/demo/docs/idstore/#!/upgrade.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2014 at 07:10

    Hello,

    You should to go to Revolution Slider -> Edit Slides (of required slider) -> Edit Slide (edit required slide) in the slide editor click on the text to be changed and change it in the text field below the slide.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 15:25

    Hello,

    We’re sorry but we can’t do anything. IE 8 just doesn’t recognize the most of nowadays properties.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 14:44

    Hello,

    We didn’t declare The Leader theme compatibility with Internet Explorer 8.
    http://themeforest.net/item/the-leader-ecommerce-responsive-mpurpose-theme/5493981?WT.ac=search_item&WT.oss_phrase=leader&WT.oss_rank=2&WT.z_author=8theme

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 14:42

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 14:27

    Hello,

    null
    Your request is still unclear for us.
    So the search box should be above the logo at the left or above the shopping cart at the right?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 13:58

    Hello,

    You should rename default.custom.css to custom.css in order to make it work.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 13:51

    Hello,

    Please check the provided credentials. We’re unable to connect.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 13:12

    Hello,

    Please provide us with FTP and wp-admin credentials and show us the page with the translation issue example.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 13:09

    Hello,

    We’re sorry but we’re a bit confused. You told that you want to place the search box at the left above the shopping cart, but on your site shopping cart is located at the right. Could you please clarify us with more details?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 13:03

    Hello,

    Please provide us with FTP and wp-admin credentials.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 13:02

    Hello,

    Did you create the transnational file in the legenda/languages directory as it described in our documentation: https://www.8theme.com/demo/docs/legenda/#!/how_to_translate.

    Do you mean the mobile view of products list? If yes then add the following code into the custom.css:

    @media (max-width: 979px) {
    img.hide-image {
    	min-width: 100% !important;
    }
    }

    Here is the video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff&feature=share&index=1.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 12:36

    Hello,

    Please try to add the following code into the custom.css and check the issue:

    body {
        position: static;
    }

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 12:10

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 12:02

    Hello,

    Please provide us with link to your site.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 12:01

    Hello,

    Please provide us with link to your website.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 11:36

    Hello,

    To fix the issue please add the following code into the custom.css:

    .footer-top h2, .footer-bottom h2 {
    margin-left: -30px;
    }

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 11:22

    Hello,

    You’re welcome!
    Your feedback is highly appreciated.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 10:45

    Hello,

    Please add the following code into the custom.css:

    .footer .container {
        padding: 20px 50px 20px 50px;
    }

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 10:35

    Hello,

    We’re sorry but we can’t see the problem. Could you please tell us at what resolution does the issue occur?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 09:28

    Hello,

    We’ll send you an email with these files.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 09:17

    Hello,

    Don’t worry, all changes that we have made will remain after theme upgrading. In the case if you have added some code into the functions.php please copy it to the functions.php file of child theme.

    We’ve made some changes in etheme.js file. Please check it now!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 08:20

    Hello,

    As we can see you had installed and activated two plugins – WooCommerce and E-Commerce. They can’t work together and one of them should be deactivated.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 07:54

    Hello,

    Please provide us with wp-admin access as well.

    Regards,
    Jack

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 07:46

    Hello,

    We’re glad to hear it.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 07:18

    Hello,

    Please provide us with FTP and wp-credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2014 at 07:16

    Hello,

    You need change it in Theme Options > Responsive > set 1600 for example instead of default 1200px. And page wrapper width will be 980px for screens less than 1600px. Set more than 1600 if you want 980px width even on large screens.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 11, 2014 at 20:56

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

  • 1 2 3 524 525 526 535 536 537
    Viewing 15,750 results - 15,721 through 15,750 (of 16,094 total)
Viewing 30 posts - 15,721 through 15,750 (of 16,094 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.