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Viewing 30 posts - 15,001 through 15,030 (of 16,113 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2014 at 20:53

    Hello,

    We’re glad to hear that you figured out.
    If you have any question feel free to contact us!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2014 at 17:31

    Hello,

    Please wait a little more. We’re currently working on your problem.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2014 at 21:19

    Hello,

    Could you please show us screenshot of what exactly icon color you desire to change?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2014 at 21:11

    Hello,

    Please add the following code into the custom.css:

    span.pricedisplay {
    color: #000;
    }

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2014 at 20:30

    Hello,

    Yes, you can upgrade without any worries!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2014 at 19:16

    Hello,

    The password is incorrect. Please check provided credentials.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2014 at 19:07

    Hello,

    Please provide us with wp-admin credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2014 at 20:16

    Hello,

    I’ve made some fixes. Please check your page!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2014 at 18:11

    Hello,

    The purpose of slider is to rotate slides and even if it has only one slide it will rotate this one slide.

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2014 at 17:32

    Hello,

    I’ve enabled other two slides and can not see the problem. Each slide shows only once per loop.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2014 at 17:22

    Hello,

    We’re sorry but we provide support concerning our theme only. You should contact plugin developers regarding this question.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2014 at 17:18

    Hello,

    Could you please provide us with wp-admin credentials in Private Content?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2014 at 20:55

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content and we’ll update your Visual Composer plugin.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2014 at 20:23

    Hello,

    Yes, you have old Revolution Slider plugin version. Please try to update it to the latest version!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2014 at 19:59

    Hello,

    You can find this option below Auto Responsive option. Please see screenshot:

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2014 at 19:48

    Hello,

    You should to go to Revolution Slider settings and specify Slider Layout as “Auto Responsive” and Force Full Width as “On”.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2014 at 17:59

    Hello,

    Please provide us with rights to be able edit custom.css file.

    Regards,
    Jack Richardspn

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2014 at 17:29

    Hello,

    1) You can specify margin for your slider in Revolution Slider settings -> Position.
    2) You can divide your row with Featured products onto two columns and add to the first one shortcode for featured products widget and to the second one shortcode for newsletter.
    3) Please read the following section in our documentation: 8theme.com/demo/docs/legenda/#!/widgets.
    4) Also about footer creation you can read in our documentation: https://www.8theme.com/demo/docs/legenda/#!/footer.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2014 at 17:10

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2014 at 17:05

    Hello,

    Please provide us with link to the page with issue and wp-admin credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2014 at 18:51

    Hello,

    Please provide us with wp-admin credentials in Private Content. Also could you please clarify us with more details what exactly wrong with your product page?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2014 at 16:18

    Hello,

    You can try to use some 3rd-party plugins for this purpose. For example, https://wordpress.org/plugins/widget-logic/.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2014 at 15:53

    Hello,

    1) You can change it in Theme Options -> Shop -> Product Page Banner section.
    2) This question is a bit unclear for us. Could you please clarify us with more details?
    3) You can simply disable wishlist plugin in Plugins -> Installed Plugins section.
    4) Did you rename default.custom.css to custom.css and enable custom css option in Theme Options?
    5) You can create Static Block with four columns using Visual Composer and specify this block as a widget to desired widget area (Footer 1 or Footer 2).
    6) Edit “Cart” page and specify Sidebar Position to “Without Sidebar”.
    7) Just do not fill SKU’s section and you’ll get what you want.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2014 at 16:32

    Hello,

    You had old version of import page. We’ve recreated it for you. Please check your page now!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2014 at 14:02

    Hello,

    Your request is a bit unclear for us. Could you please clarify us with more details? Are you unable to copy the content of Homepage 10 or what?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2014 at 12:39

    Hello,

    In WooCommerce version 2.1 were removed some shortcodes. Please read following pages for more details: http://docs.woothemes.com/document/woocommerce-shortcodes/, http://docs.woothemes.com/document/woocommerce-endpoints-2-1/.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2014 at 11:35

    Hello,

    Please tell us what theme version do you use?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2014 at 10:55

    Hello,

    As we can see on your site the same last tweets as on your twitter account https://twitter.com/BandWRothwell. Please try to clear your browser cache.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2014 at 10:19

    Hello,

    As I can see for your page was specified Right sidebar. I’ve changed it to Left and now sidebar displays at the left.
    Your second question is a bit unclear for us. Could you please clarify us with more details?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2014 at 09:55

    Hello,

    Please, concerning customization services contact us on support.8theme.com.

    Regards,
    Jack Richardson

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Viewing 30 posts - 15,001 through 15,030 (of 16,113 total)
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