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Viewing 30 posts - 14,041 through 14,070 (of 16,147 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 16:06

    Hello @nachoc,

    Could you please check with different mobile devices?
    Does the problem persist there too?
    We checked on Android and iPhone devices and didn’t see any issues with scrolling.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 16:03

    Hello,

    Please provide us with WP Dashboard credentials in Private Content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 14:45

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 13:19

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 12:58

    Hello,

    Unfortunately there is no such feature in the theme. You need search for some plugin to add icons to the menu. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 12:13

    Hello,

    1. I’ve added an excerpt to your 1st project:
    http://storage1.static.itmages.com/i/15/0717/h_1437128863_7895051_ab06980e31.png

    Please clear browser cache and check Portfolio page now.

    2. Unfortunately I don’t see the background image:
    http://storage1.static.itmages.com/i/15/0717/h_1437129035_5643098_85a3fa44fe.png

    3./4. I’ve added this code in custom.css file:

    @media (max-width: 979px) and (min-width: 768px) {
    .single-product-page [class*="span"] {
      margin-left: 0px !important;
    }
    .single-product-page .tabs {
        margin-left: -20px !important;
    }}

    5. I’ve added this code:

    @media (max-width: 979px) and (min-width: 768px) { row-fluid {
      margin-left: -5px !important;
    }}

    Please note as you’re using cache plugin the pages may be cached and some changes may not be visible. So you need clear your browser cache or check on different devices.

    6. You added incorrect Google Analytics code in Theme Options > General. Please look at the example how it should be added:
    http://www.wikihow.com/Add-Google-Analytics-to-Your-Website

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 11:05

    Hello,

    Please read this article how to add your site to Google search engine:
    http://www.smartz.com/web-marketing/search-engine-optimization/submit-site-to-search-engines/
    It may take long time for Google to index your site. Your SEO specialist should provide you with more information regarding it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 10:03

    Hello,

    I’m not getting such error on the Checkout page.
    Please specify step by step how we can replicate the issue. Also show a screenshot of the error and provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:58

    Hello,

    Please refer to this article how to show excerpts of your posts:
    https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:57

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:56

    Hello,

    “FILTR” text can be found in woocommerce-cs_CZ.po file in wp-content/languages/plugins directory.
    To add share icons you need add [share] shortcode in Text widget and drag it to “Left Side top bar area” in Appearance > Widgets.
    Also you need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” on line 1701), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:32

    Hello,

    Please read in our documentation how to add images to the menu:
    https://www.8theme.com/demo/docs/royal/#!/primary_menu

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:30

    Hello,

    You need edit the file wp-content/themes/royal/framework/theme-functions.php (lines 2395, 2396).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:26

    Hello,

    You need edit a page in WP Dashboard > Pages, select “Breadcrumbs Style” and upload image in “Background image for breadcrumbs” field in the right side of the page editor in “Page Layout” box.
    To increase font size of breadcrumbs add this code in Theme Options > Custom CSS > Global Custom CSS:

    .page-heading #breadcrumb, .page-heading a {
      font-size: 16px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:20

    Hello,

    Please add this code in custom.css:

    .fixed-header-area .collapse {
      width: 100% !important;
    }
    .fixed-header-area .header-logo {
      width: 20% !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:18

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:16

    Hello @Peter_rambeck,

    We can’t connect to your FTP account getting this error:
    Response: 421 Too many connections (8) from this IP
    Error: Could not connect to server

    Please check it with your host.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:10

    Hello,

    You can change those words in the file wp-content/themes/royal/woocommerce/loop/sale-flash.php.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:07

    Hello,

    Your original images should have approximate dimensions 1425px × 1900px.
    Upload your images in high resolution.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 08:32

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 08:10

    Hello,

    Try to disable all 3rd-party plugins and after check if password protected page works.
    Also check if problem persists with default WordPress theme: WP Dashboard > Appearance > Themes. If yes then you need to contact WP support or find a solution on their forum.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 07:23

    Hello,

    You can change that content in Theme Options > Single Product Page > Custom Tab.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 07:20

    Hello,

    1. You need rename the icon /wp-content/themes/blanco/images/favicon.ico and upload your own with the name favicon.ico to the directory /wp-content/themes/blanco/images.

    2. Go to WP Dashboard > YIT Plugins > Wishlist > Settings > Default wishlist title and edit your title.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 07:14

    Hello,

    You can create prefooter row in the same static block and use it in Footer 1 area in Appearance > Widgets.
    Unfortunately there is no register button, you can only style the link like a button using borders. We can give the code if you agree.

    We’ve sent IP address to your email address.
    Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 07:06

    Hello,

    We’re glad you’ve managed to resolve the issue.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 07:05

    Hello,

    Please provide us with a link to your site and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2015 at 20:38

    Hello,

    Sorry, but we still can’t log in. Please reset the password to something without dots.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2015 at 20:35

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2015 at 19:04

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2015 at 19:03

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 14,041 through 14,070 (of 16,147 total)
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