Product Image Size - by theromaan - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

  • Avatar: theromaan
    theromaan
    Participant
    July 16, 2015 at 19:39

    Hi

    Im in the middle of creating a product, but I would like to know what image size to use for my products on the product page itself. Is there a one size for all ? Because I’m uploading images and the image size I’m using is 566×611 at the moment but it looks really bad on this site as its enlarged it. So I would like to know what sizes to use for as my product featured images.

    Here is a screenshot: http://puu.sh/j1BzH/b727912fc2.jpg

    Thanks

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2015 at 09:07

    Hello,

    Your original images should have approximate dimensions 1425px × 1900px.
    Upload your images in high resolution.

    Best regards,
    Jack Richardson.

    Avatar: theromaan
    theromaan
    Participant
    July 18, 2015 at 19:47

    Hi

    I’ve uploaded an image of the size 1425×1900 to a product however the product featured image looks really bad and blury when uploaded.
    Here is the product url: http://simkings.com/product/sim-card-template-copy/

    You can see how bad it looks when the image is very high quality originally.

    What can we do about this?

    Thanks

    Avatar: stan
    Stan Russell
    Participant
    July 20, 2015 at 09:05

    Hello,

    we have opened your test product image and it is displayed correctly without any blur:

    Is it displayed in other way for you?

    Regards,
    Stan Russell.

    Avatar: theromaan
    theromaan
    Participant
    July 20, 2015 at 14:06

    Hi

    In your screenshot, the product image only appears in good quality because you have hovered your mouse over it which has zoomed into the image so it shows it at 100% image size in a small box : Screenshot –
    http://puu.sh/j602g/d4cef432cc.jpg

    This is how the product image ( http://simkings.com/product/sim-card-template-copy/ ) looks without hovering over the image – http://puu.sh/j6065/b8afbb8bed.jpg
    As you can see the product image looks extremely blurry and bad, however if you was to hover over the image it would appear in good quality as proven by the above screenshot.

    What I want is for the product image to look good and in high quality straightaway without the user having to hover and zoom into the image. This is a basic requirement of a E Commerce theme and I don’t get how you guys can be confused about this.

    So can you guys please give me the optimised/best image size to use for my products so they appear good straight away. If the lightbox feature of the theme (where you hover your mouse over the image and it zooms in) is the cause of this problem then I don’t mind if you guys just disable it for me .

    Thank you

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 20, 2015 at 17:49

    Hello,

    I’ve changed Woocommerce settings for images as described in our documentation https://www.8theme.com/demo/docs/royal/#!/woocommerce and regenerated thumbnails with the help of plugin http://wordpress.org/plugins/regenerate-thumbnails/ .
    Please clear browser cache and check your image now.

    Best regards,
    Jack Richardson.

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