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Responsive theme, looks awful on mobile - by burneyrubber

This topic has 16 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson

burneyrubber

Participant

November 1, 2015 at 21:12

As the title says,the site looks terrible on a mobile device,its al lover the place.
can you take a look at it please.
no wonder ive had no sales of late.

Please, contact administrator
for this information.

#97189 Copied Theme version: 2.9.2

15 Answers

Jack Richardson

Support staff

November 2, 2015 at 08:57

Hello,

Please provide us with FTP (FTP host, FTP user, FTP password) credentials in private content.

Best regards,
Jack Richardson.

#97220 Copied

burneyrubber

Participant

November 2, 2015 at 10:25

Hi Jack
thanks for the reply,details in private.

Please, contact administrator
for this information.

#97239 Copied

Jack Richardson

Support staff

November 2, 2015 at 11:56

Hello,

I’ve disabled cache plugin via FTP (renamed the folder “w3-total-cache” to “w3-total-cache_old”). Please clear browser cache and check your site now.

Best regards,
Jack Richardson.

#97268 Copied

burneyrubber

Participant

November 2, 2015 at 13:17

private

Please, contact administrator
for this information.

#97302 Copied
Jack Richardson

Support staff

November 2, 2015 at 15:01
Hello,

To remove the titles you need add this code in custom.css file:
```
@media (max-width: 480px) {.slider-container .title span {
    display: none;
}}
```
How to create custom.css you can watch in this tutorial.

You can rename cache folder back to activate it.

Best regards,
Jack Richardson.
#97324 Copied
burneyrubber

Participant

November 2, 2015 at 16:46

Hi

will that remove it just for mobile devices? because it looks ok on a desktop pc but nasty on a mobile.

and will reactivating the w3 total cache not cause me problems again?

thank you

#97342 Copied

burneyrubber

Participant

November 2, 2015 at 17:06

I see you`ve misunderstood what i meant about the titles.
it`s not the “NEW ” and “FEATURED” titles that are messy it is the name of the products that shows beneath each product picture. and i only want to remove it on mobile devices because it stretches down the page and looks ugly,please look using a mobile device and it will be obvious what i mean.

thanks

#97346 Copied
Robert Hall

Support staff

November 2, 2015 at 17:27
Hello,

Please try to add this code in custom.css file.
```
@media (max-width: 480px) {
.home .slide-item .product .product-name{
display:none;
}
}
```
Regards,
Robert Hall.
#97347 Copied
burneyrubber

Participant

November 2, 2015 at 18:11

,,

Please, contact administrator
for this information.

#97355 Copied

Robert Hall

Support staff

November 2, 2015 at 18:51

The code above should do that you want. Please clear cache and check it.

Regards,
Robert Hall.

#97358 Copied

burneyrubber

Participant

November 2, 2015 at 21:53

no that hasn’t worked Robert

#97410 Copied

burneyrubber

Participant

November 2, 2015 at 22:11

can you also please tell me why the paralax backgrounds no longer work. my main picture used to move before the update now i dont even see options for the paralax bg

#97415 Copied

Jack Richardson

Support staff

November 3, 2015 at 13:23

Hello,

As I see products titles are removed for mobile:
http://storage7.static.itmages.com/i/15/1103/h_1446553303_6646517_e322195fbb.png

Clear browser cache and check again.

We can’t access your WP Dashboard. The page is redirecting to “404 Not Found” page.

Please check it.

Best regards,
Jack Richardson.

#97527 Copied

burneyrubber

Participant

November 3, 2015 at 17:05

..

Please, contact administrator
for this information.

#97588 Copied
Jack Richardson

Support staff

November 3, 2015 at 17:46
Hello,

Please add this code in custom.css file:
```
@media (max-width: 480px) {
.slide-item .product .product-image-wrapper img {
    height: 100px;
}
.items-slider .slider .slide-item .price {
   height: 35px;
}
a.button.etheme_add_to_cart_button.product_type_simple {
    width: 80px;
}
}
```
Parallax effect works for your image. It’s active when you start scrolling the page.

Best regards,
Jack Richardson.
#97601 Copied
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