We cant insert imagens & don´t show "new" label product.

This topic has 12 replies, 5 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

  • Avatar: fransnl
    fransnl
    Participant
    November 2, 2015 at 23:16

    Hi,

    Since installing the template we can´t insert images into pages and post , the loading start but the images are not inserted.

    The new products don´t show the label “New”.

    Thanks.
    Fran

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: stan
    Stan Russell
    Participant
    November 3, 2015 at 08:30

    Hello fransnl,

    please temporary switch to default WordPress theme and try to insert images. In addition please provide us with correct credentials as we can not log into your admin panel.

    Regards,
    Stan Russell.

    Avatar: fransnl
    fransnl
    Participant
    November 3, 2015 at 10:34

    Hi Stan,

    I switch to default WordPress theme and this let me insert imagens and i was testing all plugin and I just can insert images when the default WordPress theme its on.

    Regards
    Fran

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 3, 2015 at 13:43

    Hello,

    We can’t access your WP Dashboard now.
    Have you changed login details?
    Please provide us with the correct ones.

    Best regards,
    Jack Richardson.

    Avatar: fransnl
    fransnl
    Participant
    November 3, 2015 at 13:47

    Yes,

    YES!!. You can´t desactivate all my plugin when the website its running and the people are into my website. I will test my website tonight and if I find a plugin conflict y will say you.

    Bye
    Fran

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 3, 2015 at 15:36

    Hello,

    Please take my apologies, I was going to activate plugins back but suddenly the access was closed, that’s why I couldn’t do this.

    We’ll look forward to your reply.

    Best regards,
    Jack Richardson.

    Avatar: fransnl
    fransnl
    Participant
    November 5, 2015 at 11:04

    Hi,

    The conflict its with the plugin “WPBakery Visual Composer” y have the last update v 4.8.0.1.

    Waiting your response.
    Thanks
    Fran

    Avatar: Eva
    Eva Kemp
    Support staff
    November 5, 2015 at 14:15

    Hello,

    You can download the latest plugin archive here:
    https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    Avatar: fransnl
    fransnl
    Participant
    November 5, 2015 at 14:32

    Hi,

    I have installed the last update (4.8.0.1) and I can´t insert images into pages and post

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 5, 2015 at 14:57

    Hello,

    As I see you’re using old version of the Visual Composer plugin – http://prntscr.com/8zb8gl

    Regards,
    Robert Hall.

    Avatar: fransnl
    fransnl
    Participant
    November 5, 2015 at 16:32

    HI,

    I have two website one to test the plugins and other to sell the products, in the other website y have the last update an know you have the lasta update in the website.

    I have the same problem, I can´t insert images into pages and post.

    Thanks
    Fran

    Avatar: Eva
    Eva Kemp
    Support staff
    November 5, 2015 at 16:55

    Hello,

    Please give us WP admin access to the site where you have problems and provide us with FTP credentials.

    Regards,
    Eva Kemp.

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