Forum Replies Created

Viewing 30 posts - 5,821 through 5,850 (of 16,287 total)
1 2 3 … 194 195 196 … 541 542 543
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 21:03

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #146088 Copied In reply to: Broken sidebar image on all but one page and heading issue
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 21:02

    Hello,

    You’re always welcome.

    Best regards,
    Jack Richardson.

    #146087 Copied In reply to: Mixed languages in cart page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 19:26

    Hello,

    As I see it’s translated http://storage7.static.itmages.com/i/16/1116/h_1479320135_4217793_3985ddeed4.jpeg . Clear browser cache and check again.

    To fix the issue with cross-sells add this code in child style.css:

    .cart-collaterals .slider-title {
    float: right;
    width: 100%;
}
.cart-collaterals .owl-carousel {
   display: inline-block !important;
}

    Best regards,
    Jack Richardson.

    #146081 Copied In reply to: Mixed languages in cart page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 18:59

    Hello,

    Please refer to this article https://codeforgeek.com/2014/12/add-google-recaptcha-wordpress/

    Best regards,
    Jack Richardson.

    #146075 Copied In reply to: Adding Captcha to IDStore Contact Form
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 18:55

    Hello,

    Just open Page Layout Sidebar Position drop down menu and you’ll see “Without Sidebar” option.
    If you still have difficulties provide us with WP Dashboard credentials.

    Best regards,
    Jack Richardson.

    #146074 Copied In reply to: Default Page Settings
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 17:26

    Hello,

    Perhaps some 3rd-party plugin is causing the issue. If the problem persists with default Woocommerce theme too, then it’s not related to our theme.
    Try to disable all 3rd-party plugins and check Theme Options and the page after that.

    Best regards,
    Jack Richardson.

    #146063 Copied In reply to: Product Variation Descriptions Not Showing
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 17:24

    Hello,

    Sorry, but your last post is unclear. Please show a screenshot of the problem for better understanding.

    Best regards,
    Jack Richardson.

    #146062 Copied In reply to: Contact Form in Conflict with Jetpack Plugin
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 16:47

    Hello,

    The text is present in your .po file in wp-content/themes/theleader23/languages directory http://storage1.static.itmages.com/i/16/1116/h_1479311176_2587500_c80c8320de.jpeg . Translate it there.

    Please show a product page where you added cross-sell products.

    Best regards,
    Jack Richardson.

    #146058 Copied In reply to: Mixed languages in cart page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 11:07

    Hello,

    You’ve select position for up-sells “in sidebar” in Theme Options > Single product page, but sidebar is disabled on single product page. Select the location “After content”. Clear browser cache and check the page.

    Best regards,
    Jack Richardson.

    #145987 Copied In reply to: related products
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 09:35

    Hello,

    On our download page Master Slider version 3.1.0 is available at the moment. We’ll upload the 3.1.1 version as soon as possible.

    Best regards,
    Jack Richardson.

    #145972 Copied In reply to: Update Master Slider v 3.1.1
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 09:35

    Hello,

    Please check if the issue persists with default Woocommerce theme Storefront. If it appears only with our theme, provide WP admin credentials in Private Content.

    Best regards,
    Jack Richardson.

    #145971 Copied In reply to: Product Variation Descriptions Not Showing
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 15, 2016 at 18:41

    Hello,

    Please add this code in custom.css file:

    .header-type-4 .shopping-cart-link span.price-summ.cart-totals span {
    float: right;
}
.header-type-4 .shopping-cart-link span.amount {
    color: white;
}

    How to create custom.css you can watch in this tutorial

    Best regards,
    Jack Richardson.

    #145919 Copied In reply to: Strange cart in top bar
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 15, 2016 at 15:21

    Hello,

    You are welcome.

    Best regards,
    Jack Richardson.

    #145908 Copied In reply to: adding a 2nd sku
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 15, 2016 at 14:02

    Hello,

    Unfortunately there is no such option. You can search among Woocommerce extensions if they have any plugin that may help you to achieve what you want.

    Best regards,
    Jack Richardson.

    #145900 Copied In reply to: adding a 2nd sku
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 15, 2016 at 13:58

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #145894 Copied In reply to: Revolution Slider Links
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 15, 2016 at 11:43

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #145871 Copied In reply to: Cart widget display on smartphone
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 15, 2016 at 11:13

    Hello,

    There is an error on your site:
    Fatal error: Call to undefined function imagecreatetruecolor()

    Make sure you have GD extension installed on the server. Contact your hosting provider support to check it.

    Best regards,
    Jack Richardson.

    #145862 Copied In reply to: Captcha is not working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 15, 2016 at 09:57

    Hello,

    As I see contact form is shown properly now:
    http://prntscr.com/d7h1d8

    Clear browser cache and check again.

    Best regards,
    Jack Richardson.

    #145843 Copied In reply to: Contact Form in Conflict with Jetpack Plugin
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 20:26

    Hello,

    Please provide correct WP Dashboard credentials in Private Content.

    Best regards,
    Jack Richardson.

    #145814 Copied In reply to: Contact Form in Conflict with Jetpack Plugin
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 19:44

    Hello,

    Please add this code in child style.css:

    .form-control {
    display: block !important;
    width: 100% !important;
}
.contact-form textarea {
    height: 140px !important;
}
input[type="text"] {
  max-width: 100% !important;
}

    Best regards,
    Jack Richardson.

    #145808 Copied In reply to: Contact Form in Conflict with Jetpack Plugin
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 17:56

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #145798 Copied In reply to: How to Change Order of Social Networks and Switch from Share to Link Only
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 17:02

    Hello,

    I’ve checked your WP admin panel and I’m able to click any sections: Theme Options, Woocommerce, Posts, Pages, etc.
    Try to check in another browser.

    Best regards,
    Jack Richardson.

    #145788 Copied In reply to: Made Instagram Post like grid
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 16:40

    Hello,

    Please refer to this article:
    http://www.wpbeginner.com/beginners-guide/how-to-install-google-analytics-in-wordpress/

    Best regards,
    Jack Richardson.

    #145783 Copied In reply to: Google analytics id code
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 16:21

    Hello,

    You need add new name to the function and comment some lines. Please look at the screenshots http://prnt.sc/d5y8tx
    http://prnt.sc/d5y88k

    Best regards,
    Jack Richardson.

    #145777 Copied In reply to: How to Change Order of Social Networks and Switch from Share to Link Only
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 13:04

    Hello,

    Glad to hear it.

    Have a nice day.

    Best regards,
    Jack Richardson.

    #145737 Copied In reply to: Registration form edit
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 13:02

    Hello,

    Unfortunately there is no such feature. It requires additional customization. You can order customization service via this link https://www.8theme.com/customization-services/ .

    Best regards,
    Jack Richardson.

    #145736 Copied In reply to: Adding an extra icon for outofstock product
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 10:59

    Hello @plandman72,

    You need to overwrite the existing plugins’ folders. Provide FTP and WP Dashboard credentials to check the issue.

    Best regards,
    Jack Richardson.

    #145731 Copied In reply to: Drop Down Menu – V.Composer – REV Slider
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 10:10

    Hello,

    On mobile product info is hidden for cart widget, because it looks distorted on small screens. So to view product in the cart you need click on the cart widget and you’ll be redirected to Cart page.

    Best regards,
    Jack Richardson.

    #145727 Copied In reply to: Cart widget display on smartphone
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 10:04

    Hello,

    Sorry, but you have to use FTP. To keep changes safe you need make changes in child theme. We can do this for you. Please provide FTP credentials and we’ll help you.

    Best regards,
    Jack Richardson.

    #145726 Copied In reply to: Revolution slider premium plugin
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 07:27

    Hello,

    Please clarify with more details how exactly you want to change the cart in top bar.

    Best regards,
    Jack Richardson.

    #145705 Copied In reply to: Strange cart in top bar
  • 1 2 3 … 194 195 196 … 541 542 543
    Viewing 5,850 results - 5,821 through 5,850 (of 16,287 total)
Viewing 30 posts - 5,821 through 5,850 (of 16,287 total)
1 2 3 … 194 195 196 … 541 542 543

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