Forum Replies Created

Viewing 30 posts - 5,581 through 5,610 (of 16,227 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2016 at 18:06

    Hello,

    Could you please show on a screenshot where you set Free Shipping method in Woocommerce settings and where you see message to add a shipping class?

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2016 at 17:58

    Hello,

    I meant you need remove slider from page options http://prntscr.com/dhdnpo and add it in page content http://prnt.sc/dhdo2y .
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2016 at 17:50

    Hello,

    We haven’t found any issues with new updates for now.
    You can update WordPress and Woocommerce, but create a backup before so you can revert back if something goes wrong.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2016 at 16:37

    Hello,

    As I see there are a lot of JQuery errors for Revolution Slider http://storage3.static.itmages.com/i/16/1209/h_1481297817_9857298_aa27fb3955.jpeg
    Please update Revolution Slider plugin to the latest version and check the link after that
    https://www.8theme.com/download-plugins/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2016 at 16:14

    Hello,

    Please provide us with WP Dashboard credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2016 at 11:12

    Hello,

    Ok, looking forward to your reply.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2016 at 22:50

    Hello,

    Please update the theme to the latest version 2.8.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2016 at 22:34

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .quantity input[type="number"] {
        width: 60px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2016 at 22:21

    Hello,

    Unfortunately shadow can’t be shown when you set slider in page settings.
    It will work if you add it to the content via Revolution Slider element in Visual Composer editor.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2016 at 22:00

    Hello,

    Woocommerce tabs can be edited as described in their documentation https://docs.woocommerce.com/document/editing-product-data-tabs/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2016 at 18:33

    Hello,

    You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/legenda/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2016 at 16:30

    Hello,

    We haven’t found any issues with it, you can update but don’t forget to create backup before.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2016 at 16:09

    Hello,

    “False” means errors/notices displaying is disabled.
    Everything is fine now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2016 at 10:15

    Hello,

    If we remove the word, cart icon will be also removed.
    So try to replace this code:

    .shopping-cart-widget .cart-summ > .cart-bag:before {
       margin-right: -35px;
    }

    with this:

    .shopping-cart-widget .cart-summ > .cart-bag:before {
       margin-right: -35px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 8, 2016 at 10:01

    Hello,

    Please write in Xstore chat and inform that you’re writing about Legenda issue.
    Our specialists will help you online.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2016 at 20:29

    Hello,

    Please provide WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2016 at 20:24

    Hello,

    Please use this css code:

    @media (min-width: 680px) and (max-width: 1200px) {.shopping-cart-widget .cart-bag .badge-number {
        display: none;
    }
    .shopping-cart-widget .cart-bag {
      color: transparent;
    }
    .shopping-cart-widget .cart-summ > .cart-bag:before {
       margin-right: -35px;
    }}

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2016 at 18:19

    Hello,

    Try to add this code in custom.css file:

    .tax-product .cat-banner {
        display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2016 at 18:13

    Hello,

    Please clarify what you want to remove and what needs to be kept.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2016 at 18:11

    Hello,

    Try to disable Ajax “Add to cart” option in Theme Options > Single Product Page.
    Let us know the result.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2016 at 16:26

    Hello,

    This is just a notice.
    It’s shown because you have either debug mode enabled in wp-config.php file or display_errors function on a server.
    Disable it and check the site after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2016 at 16:04

    Hello @themadguru,

    We’ll fix this issue in the next theme update.
    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2016 at 13:41

    Hello,

    Remove this code from Global Custom CSS section:

    .product .product-image-wrapper {
        height: 265px;
    }

    and add it to Custom CSS for desktop section.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2016 at 12:58

    Hello,

    As I see you’ve not added any shipping methods http://prntscr.com/dgf3qw .
    Please add it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 7, 2016 at 12:25

    Hello,

    Please provide site url.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 6, 2016 at 20:09

    Hello,

    As you can see the same style is on our demo https://www.8theme.com/demo/xmarket-wo/?product=mens-demo-shoes-2 . How do you want to style it?
    You can write HTML syntax in the category description. It will work, but by default we don’t have html editor there as wordpress editor for posts/pages.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 6, 2016 at 20:04

    Hello,

    You’re welcome.

    Thank you for understanding.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 6, 2016 at 20:03

    Hello,

    Have you bought 2 licenses for 2 domains?
    We provide support only for 1 domain where theme is installed.
    If you want to get support for other domain you have to buy second license.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 6, 2016 at 19:56

    Hello,

    The update will be released in a week or 2.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 6, 2016 at 19:51

    Hello,

    You can edit header.php file in wp-content/themes/woopress directory.

    Best regards,
    Jack Richardson.

  • 1 2 3 186 187 188 539 540 541
    Viewing 5,610 results - 5,581 through 5,610 (of 16,227 total)
Viewing 30 posts - 5,581 through 5,610 (of 16,227 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.