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Topic: Banner Link Does Not Work

ppeixoto

Participant

December 5, 2016 10:26 pm

Hello,

My banner is not showing the link. Most of the time that I open the site, the mouse with the little hand does not appear and the link does not work. It is usually the first banner that does not work. Could you tell me why this happens?
Follow print screen.

http://prntscr.com/dfs6z6
Site URL: hidden
Theme version: 2.8
WooCommerce version: 2.6

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Eva Kemp

Support staff

December 6, 2016 6:25 pm

Hello,

Do you mean slider should be clickable or you’re talking about the first banner http://storage2.static.itmages.com/i/16/1206/h_1481045104_1197396_0ff49a642b.jpeg ? As I see it’s linked to this page https://www.planetamirim.com.br/produto/body-personalizado-com-frases-ou-imagem/ .

Regards,
Eva Kemp.

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ppeixoto

Participant

December 8, 2016 12:10 am

No, I’m talking about the main banner. As in the figure of the print screen: http://prntscr.com/dgo5ws
The banner is left without the link and with the arrow instead of the little hand of the mouse. Sometimes it appears the option to click and others do not. But he has a link in Revolution Slider.

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Eva Kemp

Support staff

December 8, 2016 10:42 pm

Hello,

So, as I understood you correctly you created a link for background image in the slider didn’t you?
Please provide correct WP admin credentials in Private Content.

Regards,
Eva Kemp.

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ppeixoto

Participant

December 9, 2016 1:14 pm

Hello,

Follow wp admin

Content is visible for topic creator and
support staff only.

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Jack Richardson

Support staff

December 9, 2016 4:37 pm

Hello,

As I see there are a lot of JQuery errors for Revolution Slider http://storage3.static.itmages.com/i/16/1209/h_1481297817_9857298_aa27fb3955.jpeg
Please update Revolution Slider plugin to the latest version and check the link after that
https://www.8theme.com/download-plugins/

Best regards,
Jack Richardson.

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