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Viewing 30 posts - 5,461 through 5,490 (of 16,227 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2016 at 20:38

    Hello,

    Please provide FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2016 at 20:29

    Hello,

    As I see related products slider is shown fine:
    http://prntscr.com/dn66ny
    Please show a screenshot of the issue for better understanding.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2016 at 20:21

    Hello,

    You need edit the file wp-content/themes/legenda/header.php and remove the line bloginfo( 'name' ); .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2016 at 17:31

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2016 at 17:31

    Hello,

    1. Sorry, but there is no such possibility.

    2. Your reply is a bit unclear. Have you resolved WPML issue?

    3. Go to YITH Plugins > Wishlist > General Settings > Position and select “Use shortcode” .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2016 at 17:26

    Hello,

    Please specify how we can enter cpanel on your Godaddy account.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2016 at 17:22

    Hello,

    Please change the Position to “Use Shortcode” in Wishlist settings.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2016 at 17:20

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2016 at 11:48

    Hello,

    1. I’ve added this code in Theme Options > Styling > Custom CSS > Global Custom CSS:

    .product-images-slider, #product-pager{direction:ltr;}
    .product-images-slider.owl-carousel .owl-item, #product-pager .owl-item {float: left;}

    Please check product page now.

    2. As for pages I set “Row stretch” in the row settings to “Default”.
    http://storage3.static.itmages.com/i/16/1223/h_1482489981_8607391_6b08947681.jpeg

    Please check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2016 at 11:32
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2016 at 21:00

    Hello,

    I imported template via Tools section in WP Dashboard using .xml file.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2016 at 20:58

    Hello,

    To make that code working you need mark your products as featured and new. To mark products as featured go to Products and click on a “star” like shown on the screenshot http://prntscr.com/dmra5y . To get new products edit a product and in “Custom Settings” block tick “Mark this product as a NEW one” http://prnt.sc/dmrb58 .
    After that the shortcodes will display products on home page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2016 at 20:27

    Hello,

    I’ve imported Maria template. Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2016 at 20:16

    Hello @themadguru,

    We’ll fix it in the next theme update.
    Sorry for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2016 at 20:00

    Hello,

    This error may be caused by low limits of PHP values. Ask your hosting provider to check this issue, and perhaps increase memory_limit value.
    Also I checked your site and different pages, and I didn’t see the error.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2016 at 19:56

    Hello,

    I wasn’t able to upload some files due to the error: “Permission denied”.
    Please change permissions to folders to 755 and files to 644 on all files in your server. Then let us know.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2016 at 19:48

    Hello,

    Please create a backup of your site and update WordPress to the latest version.
    Also update plugins https://www.8theme.com/download-plugins/.
    After that check blog page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2016 at 19:46

    Hello,

    Yes, you need add this code in custom.css file:

    .single-product .woocommerce-breadcrumb {
       display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2016 at 13:20

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 22, 2016 at 10:33

    Hello,

    1. I’ve reuploaded checkout files in wp-content/themes/classico/woocommerce/checkout directory and “Create Account” field appeared.

    2. As I see you haven’t created shipping methods in Woocommerce > Settings > Shipping. Please create some.

    3. I checked My Account fields and all are working properly. Could you please show a screenshot of the issue?

    4. There is no feature to add new menu. That block is created by Woocommerce.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2016 at 21:56

    Hello,

    I’ve imported demo home page. Please check it.

    I’ve disabled “Stretch row” option in the row settings. Please check the page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2016 at 21:05

    Hello,

    Please provide correct FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2016 at 21:03

    Hello,

    Please read the documentation https://www.8theme.com/demo/docs/blanco/#!/blanco_shortcodes, best sellers shortcode is used only for WP e-Commerce plugin, not for Woocommerce.
    Have you marked featured products? Please read here http://www.modernmarketingpartners.com/set-featured-products-woocommerce/.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2016 at 19:53

    Hello,

    Sorry for a delay.
    As I see the same issue with categories appears with default Woocommerce theme Storefront, not only with our theme.
    We recommend you to contact Woocommerce plugin support to investigate this issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2016 at 19:44

    Hello,

    Please try this css code:

    @media (max-width: 979px){
    .products-grid.product-count-3 .product {
       float: left;
    }}

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2016 at 19:39

    Hello,

    Please create a backup of your site first and let us know.
    Then we’ll proceed with the theme update.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2016 at 19:09

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2016 at 19:08

    Hello,

    I saw this code in your custom.css file:

    <?php $description = term_description(); ?>
    <?php if ($description) : ?>
    	<div class="product-category-description">
    	<?php echo $description; ?>
    	</div>
    <?php endif; ?>

    You can’t use php code in css file, it won’t work and each css code that you added after it, will not work as well. So I’ve removed it and the code for description is functioning. Check the category page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2016 at 14:36

    Hello,

    1. As I see Cart is shown properly now http://prnt.sc/dm635m . Please clear browser cache and check again.

    2. I reloaded the page several times and images were loaded quite fast. Please check with different internet connection.

    3. Please use this css code:

    @media (max-width: 480px){#sc_chat_box div.sc-chat-header {
      width: 100px;
    }}

    4.,5. Unfortunately, no.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 21, 2016 at 14:19

    Hello,

    As I see you haven’t translated theme files in the directory wp-content/themes/legenda/languages. Please read how to translate https://www.8theme.com/demo/docs/legenda/#!/how_to_translate .

    Best regards,
    Jack Richardson.

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    Viewing 5,490 results - 5,461 through 5,490 (of 16,227 total)
Viewing 30 posts - 5,461 through 5,490 (of 16,227 total)
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