Dear @MAHDAR,

We hope this message finds you well.

The issue you encountered was due to the width: auto setting applied to the .swiper-slide selector within the Spotlight Categories widget. The Swiper slider script automatically calculates the slide width, which caused a conflict with the custom CSS that had been added.

To resolve this, we have modified the CSS for the widget as shown in the following screenshot: https://prnt.sc/uIKfGVjl-pJI.

Additionally, if you would like the category titles to display fully, you can try using the following custom CSS:

selector .etheme-dynamic-categories-wrapper .etheme-category-grid-title a {
    height: auto;
}

Please replace the current CSS with this one for testing purposes.

Kindly check the changes now and let us know if everything is working as expected.

Best regards,
Jack Richardson
8Theme Team

Dear @QaQako,

We hope this message finds you well.

If you would like to utilize our site’s preloaded set from the Theme Options exclusively on mobile devices, you can enable this feature in the options and apply custom CSS to hide the loader on larger devices. To do so, please add the following code in Theme Options -> Theme Custom CSS -> Global CSS:

@media only screen and (min-width: 993px) {
    body > .et-loader {
        display: none;
    }
}

Should you require a different implementation or further assistance, please feel free to provide us with more details, and we will be happy to assist you.

Best regards,
Jack Richardson
The 8Theme Team

Dear @Alpha111,

I hope this message finds you well.

We kindly request that you try using the action ‘after_etheme_product_grid_list_product_element_title’ instead of the current one, ‘woocommerce_before_shop_loop_item_title’. The current code is not functioning as expected because your website utilizes the Archive Builder with own Elementor widgets, which does not support all the default hooks of the WooCommerce plugin.

If you require further assistance, please provide us with the correct FTP access so we can review the code and assist you in resolving the issue. Additionally, we checked your child theme’s functions.php file and did not find the snippet you mentioned.

Thank you for your attention to this matter. We look forward to assisting you further.

Best regards,
Jack Richardson
8Theme Team

Dear @Caique Lourenço,

I hope this message finds you well.

We would like to inform you that the wp-admin access you provided is incorrect. Kindly review the details in the private area for more information. Additionally, we noticed that you have only provided cPanel access, whereas we also require FTP access to proceed.

For FTP access, please provide the following details:
– FTP Host
– FTP Username
– FTP Password
– FTP Port
– FTP Encryption Type

If you are unsure how to create these credentials, we recommend reaching out to your hosting provider for assistance.

Once we receive the correct access credentials, we will proceed with testing the specific issues on your website. Based on the information you have already shared, we also suggest contacting the support teams of the plugins that are causing the highest CPU load. As you can see, the XStore Core plugin, which is integrated with our theme, ranks only 5th in terms of resource usage, following several other plugins.

Thank you for your cooperation. We look forward to resolving the issues as soon as possible.

Best regards,
Jack Richardson
8Theme Team

Hello @MAHDAR

Please, check now !
We added next CSS solution for you -> https://prnt.sc/zOLNaBIfft2k.

Kind regards,
Jack Richardson
The 8theme’s team

Hello @carliczyk

Please, check now !
We made changes in next files:
et-core-plugin/app/controllers/elementor/general/search.php
xstore-child/functions.php

Kind regards, Jack Richardson
The 8theme’s team

Dear @Rowan Keizer,

We hope this message finds you well.

We have recently tested your website on a mobile device, and everything appears to be functioning correctly. Could we kindly ask you to verify this on your end as well? Please ensure that all caches are cleared on your device, or alternatively, you may test it using an incognito browser.

Thank you for your cooperation.

Best regards,
Jack Richardson
The 8Theme Team

Hello @kamil109

Please, try to use next custom CSS snippet to be added in your Theme Options -> Theme Custom CSS -> Global CSS:

.sale-wrapper .onsale {
    text-transform: lowercase;
}

Kind regards, Jack Richardson
The 8theme’s team

Hello @vadims

Our theme currently supports search functionality by title, description, SKU, posts, and pages. However, it does not offer the option to search by title only. For further details, you may refer to the following discussions:

1. https://www.8theme.com/topic/ajax-search-product-adjust-to-search-product-but-not-descriptions/#post-319636
2. https://www.8theme.com/topic/search-result-displaying-unrelated-products/#post-347580

If you would like to request the addition of a “title-only” search feature, we encourage you to submit your suggestion on our https://www.8theme.com/taskboard/. If the request garners sufficient support from other users, our development team will consider implementing it in a future update.

Best regards,
Jack Richardson
The 8theme Team

Dear @kamil109

As we wrote you previously we re-saved the global Theme Options -> https://prnt.sc/7SNFRl-kBjfI. Does it work now as it should, or maybe you have any other questions ? If the main issue you requested in this topic is solved, please, mark this topic as closed.

Kind regards, Jack Richardson
The 8theme’s team

Dear @Mario :),

We hope this message finds you well.

We would like to inform you that the issue with the display of the “New” label was caused by the settings in your WP Rocket plugin. To resolve this, we have temporarily deactivated the following option: https://prnt.sc/xkc8XaAewvDJ. The “New” label is now displaying correctly. Kindly review and confirm.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
8Theme Team

Dear @MAHDAR,

I hope this message finds you well.

Could you kindly check the functionality now? But we should ask to to clear all the caches on your web-site first. Because it seems you have WP Rocket plugin & CDN currently active.

As you know, not all great ideas come to us immediately, but with time, we often find better solutions. With that in mind, we have made some improvements to the JavaScript code related to the search functionality. Now, the search results will no longer be hidden when the search element is used within an Elementor popup.

Below we attach a file that should be uploaded on your web-site because were unable to make such case, as we didn’t have the correct FTP access provided.

Additionally, we have removed the previously added CSS.

Thank you for your attention, and please let us know if everything works as expected.

Best regards,
Jack Richardson
8Theme Team

Dear @carliczyk,

I hope this message finds you well.

1. The current setup is designed to retain the last searched word in the input field. If you would prefer to have the word removed after a search is completed, kindly provide us with the correct FTP access. This will allow us to upload a modified file, which will also be included in the next theme update. Additionally, you will be able to add a custom snippet to prevent the search term from being displayed in the input field.

2. This fix is scheduled to be included in the next theme update. Once we receive the correct FTP access, we can upload the fix directly to your website.

Thank you for your cooperation.

Best regards,
Jack Richardson
8Theme Team

Hello @creativesite

Please, check now !
We added few CSS lines in your Theme Options -> Theme Custom CSS -> Mobile.

Kind regards, Jack Richardson
The 8theme’s team

Dear @HUSSTLE,

We hope this message finds you well.

Kindly take a moment to review the following widget on our demo page: https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-filters-element/. Additionally, we recommend exploring other available widgets within the Elementor editor that are built into our theme, which you can view here: https://prnt.sc/Zh3TCK01LXkZ. We are confident that you will find the one that best suits your needs from the options provided.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team