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Viewing 30 posts - 91 through 120 (of 1,384 total)
  • Avatar: John Holden
    John Holden
    Participant
    July 21, 2021 at 17:44

    Hello

    Both page builder plugin are available in this theme package you can use one of them according to your requirements.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 21, 2021 at 17:41

    Hello

    We have test your website again on different mobile and it is working absolutely fine , please send us a video screenshot of your problem with actual device where you are facing this issue.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 21, 2021 at 17:35

    Hello

    Thank you so much for contacting us!

    Please send us your website URL along with wp admin assess so that we will check your issue in more details.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 21, 2021 at 17:34

    Hello

    Thank you so much for contacting us!

    As for your mentioned Issue is concerned did you update xstore core plugin as well.

    Also check our theme update documentation https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ or clear your website browser cache

    If you still facing any issue send us your website logins detail so that we will check your issue in more details.

    Regards

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 21, 2021 at 17:28

    Hello

    Thank you so much for your suggestion we will definitely look forward this issue in next update.

    Regards
    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 19:59

    Hello

    We have check your website menu both are working fine in your website please check your website after clear browser cache.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 19:49

    Hello

    You can change search icon by going to Dashboard > Theme Options > Header Builder > Search https://prnt.sc/1dlq0fx

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 19:34

    Hello

    Thank you so much for contacting us!

    It is probably looks that this message is appear due to some 3rd party plugin kindly deactivate 3rd party plugin one by one and then check your website.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 19:21

    Hello

    Do you have any sort of caching on your site? This is server-side caching, either through a plugin or your hosting provider, not a browser cache. If so, I would try resetting/emptying that cache. If you have any sort of performance optimization plugins installed, it might be worth it to try disabling those temporarily to see if that solves the issue.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 18:58

    Hello

    Thank you so much for contacting us!

    As for your mentioned issue is concerned Can you please tell us where you face errors or send us highlighted screenshot.

    John Holden
    Customer Support

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 16:38

    Hello

    Thank you so much for contacting us!

    We check your website URL feature image is working fine, please check your website.
    If you still facing nay issue let us know we are always here to provide you customer support.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 16:35

    Hello

    Thank you so much for contacting us!

    There is no such option is available in this theme package that you will show product date.

    It will be possible with some woocommerce 3rd party plugin you can use one of them according to your requirements.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 16:33

    Hello

    Thank you so much for contacting us!

    Can you please send us your website logins detail so that we will check your issue in more details.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 16:28

    Hello

    Thank you so much for contacting us!

    Will you please send us your website highlighted screenshot or send us your website logins detail so that we will check your issue .

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 16:27

    Hello

    We have access your website Dashboard and Product is working absolutely fine in your website homepage https://prnt.sc/1djoz4r

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 16:15

    Hello

    Provide us wp-admin access so that we will check your mega menu issue.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 16:04

    Hello

    Will you please provide us your website WordPress login details so that we will check your issue in best possible way.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 15:55

    Hello

    Thank you so much for contacting us!

    We have checked many products and your website is working fine t might be possible some browser cache issue or hosting response time so please check your website after deactivating Cache.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 14:23

    Hello

    Yes for translation in any language you need a plugin. Please read our translation documentation for better understanding

    https://www.8theme.com/documentation/xstore/theme-translation/

    https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

    Regards

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 14:16

    Hello

    Thank you so much for contacting us!

    Could you, please, provide us with Your website URL WP Dashboard and FTP access to your site to check the issue in more detail?

    Regards
    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 14:12

    Hello

    Yes you can update the theme it will be working fine.

    If you still facing any issue let us know we are always here to provide you customer support.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 20, 2021 at 14:10

    Hello

    Thank you so much for contacting us!

    Will you please explain where you search the product back end dashboard or you talking about some other page…

    Regards
    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 18, 2021 at 18:44

    Hello

    Thank you so much for contacting us!

    Can you please tell me what is the issue are you facing after update the theme. Did you follow the step while updating. ?

    https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Avatar: John Holden
    John Holden
    Participant
    July 18, 2021 at 18:40

    Hello

    If there’s single product, the button will show “Add to Cart”, if it has variations, the button will say “Select Options” you can change the text by Using translation method https://www.8theme.com/documentation/xstore/theme-translation/

    Avatar: John Holden
    John Holden
    Participant
    July 18, 2021 at 18:36

    Hello

    kindly use the following mentioned CSS code it will help you to change the color for your require page.

    
    .woocommerce-checkout .wc-gzd-product-name-right , .woocommerce-checkout dl.variation, .woocommerce-checkout th.product-name, .woocommerce-checkout tfoot, .woocommerce-checkout #shipping_method label, .woocommerce-checkout .order-total, .woocommerce-checkout span.woocommerce-Price-amount.amount {
        color: #FA9903;
    }

    Regards

    Avatar: John Holden
    John Holden
    Participant
    July 18, 2021 at 18:11

    Hello

    First edit your attribute https://prnt.sc/1cq96zv
    Then set its type according to your requirements. https://prnt.sc/1cq9e7c

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 18, 2021 at 18:07

    Hello

    Please send us your wp-admin access with login URL.

    It is probably looks that there is a conflict with lazy load , also check your lazy load setting by going to Dashboard > Theme Options > Speed Optimization

    Avatar: John Holden
    John Holden
    Participant
    July 18, 2021 at 17:57

    Hello

    Are you talking about this area ? https://prnt.sc/1cq296r
    Kindly edit the page builder and upload your custom product image in Wp Bakery page builder.

    John Holden

    Avatar: John Holden
    John Holden
    Participant
    July 18, 2021 at 17:46

    Hello

    Thank you so much for contacting us!

    Your provided screenshot is not working please explain your problem with clear highlighted screenshot , for screenshot you can use Lightshot .

    Avatar: John Holden
    John Holden
    Participant
    July 18, 2021 at 17:42

    Hello

    Thank you so much for contacting us!

    It is probably looks that it is because of breadcrumb so we will recommend you kindly set your website breadcrumb according to your requirements https://prnt.sc/1cpxvrs

    John Holden

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    Viewing 120 results - 91 through 120 (of 1,384 total)
Viewing 30 posts - 91 through 120 (of 1,384 total)
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