Forum Replies Created

Viewing 30 posts - 691 through 720 (of 1,384 total)
1 2 3 … 23 24 25 … 45 46 47
  • Avatar: John Holden
    John Holden
    Participant
    May 15, 2020 at 06:04

    Hi,

    Because you enabled display brands https://prnt.sc/sh467p

    Regards,
    Hung PD

    #237321 Copied In reply to: products hight not the same
    Avatar: John Holden
    John Holden
    Participant
    May 15, 2020 at 05:56

    Hi,

    Follow our documentation to update the theme and plugins via FTP – https://www.8theme.com/demo/docs/woopress/Theme_Update.html https://www.8theme.com/demo/docs/woopress/Plugins/Plugins_Update

    Regards,
    Hung PD

    #237320 Copied In reply to: Cann't load XStore 6.3.3 version
    Avatar: John Holden
    John Holden
    Participant
    May 13, 2020 at 07:27

    Hi,

    I’ve fixed your issue. Please check your site again.

    https://prnt.sc/sfsl47

    Regards,
    Hung PD

    #237010 Copied In reply to: some little issues (need help)
    Avatar: John Holden
    John Holden
    Participant
    May 13, 2020 at 07:15

    Hi,

    Try to use the next custom CSS code:

    .menu-static-block.nav-sublist-dropdown {
    left: 50% !important;
    transform: translateX(-50%) !important;
    margin: 0 !important;
    animation: et-fadeIn .3s ease !important;
    display: block;
    opacity: 0;
    visibility: hidden;
    transition: all .2s ease-in-out;
}

.item-design-mega-menu {
    position: static;
}

.item-design-mega-menu:hover .menu-static-block.nav-sublist-dropdown {
    opacity: 1;
    visibility: visible;
}

    Regards,
    Hung PD

    #237007 Copied In reply to: Mega Menu – Center Elementor Built Static Block Mega Menu
    Avatar: John Holden
    John Holden
    Participant
    May 13, 2020 at 07:04

    Hi,

    Please send:

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #237004 Copied In reply to: Mega Menu Not Sizing Properly
    Avatar: John Holden
    John Holden
    Participant
    May 13, 2020 at 07:01

    Hi,

    Please send:

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #237003 Copied In reply to: Condense Mobile Menu
    Avatar: John Holden
    John Holden
    Participant
    May 13, 2020 at 06:24

    Hi,

    Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,
    Hung PD

    #237000 Copied In reply to: Missing translations in customizer
    Avatar: John Holden
    John Holden
    Participant
    May 13, 2020 at 06:23

    Hi,

    Did you resolve your issues?

    Regards,
    Hung PD

    #236999 Copied In reply to: XStore Pagination not working with rec plugin WC Infinite Scroll Ajax Pagination
    Avatar: John Holden
    John Holden
    Participant
    May 13, 2020 at 06:22

    Hi,

    3. Our developer will check it

    4. Border

    – It still working for me https://prnt.sc/sfrmhn

    5. Sticky

    – That’s because of admin bar. Try below code

    body.logged-in #header.sticky-on:not([data-type="sticky"]) > [class*=header-wrapper],
body.logged-in#header > [class*=header-wrapper] .sticky-on > div {
    top: 32px;
}

    Regards,
    Hung PD

    #236998 Copied In reply to: WPbakery to Elementor
    Avatar: John Holden
    John Holden
    Participant
    May 13, 2020 at 06:08

    Hi,

    https://prnt.sc/sfrlw9

    Regards,
    Hung PD

    #236997 Copied In reply to: WPBakery Page Builder Problem
    Avatar: John Holden
    John Holden
    Participant
    May 13, 2020 at 06:01

    Hi,

    1. Desktop

    – You set 3 columns for logo, you can try to improve logo size on desktop to 300px https://prnt.sc/sfrhu1

    2. Mobile

    + Header: You can set size for the logo on mobile https://prnt.sc/sfrgjo

    + Footer: You’re using this block https://prnt.sc/sfrip4 Go here and select mobile to change logo https://prnt.sc/sfrj2p https://prnt.sc/sfriwd

    Regards,
    Hung PD

    #236996 Copied In reply to: Best LOGO Resolution for Desktop and Mobile
    Avatar: John Holden
    John Holden
    Participant
    May 13, 2020 at 05:45

    Hi,

    Image size on the shop page comes from WooCommerce settings (Appearance > Customizer > WooCommerce > Product images), our theme does not have any additional options for this.

    Regards,
    Hung PD

    #236995 Copied In reply to: Product image size responsive.
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 06:47

    Hi,

    1. Use below code

    .single-product .product_meta > span,
.single-product .product_meta > div {
    font-size: 14px;
}

    1a. Use below code

    .single_product-html_block1 hr {
    margin: 10px 0;
}

    2. It seems you fixed it.

    Regards,
    Hung PD

    #236853 Copied In reply to: single product changes
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 06:26

    Hi,

    Please send me specific url

    Regards,
    Hung PD

    #236852 Copied In reply to: How can put link in red
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 06:25

    Hi,

    1. It’s known issue and fix will be included in the next theme update. If you want to fix it before the update, please, provide us with WP Dashboard and FTP access to your site.

    2. Please send me mockup

    3. Shop

    Please send:

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #236851 Copied In reply to: Shop page (Furniture Demo Elementor)
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 06:18

    Hi,

    The 500 error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

    Also, you can contact the hosting provider and ask to give you a server error log to check what is wrong.

    Regards,
    Hung PD

    #236850 Copied In reply to: Error 500 Page in WP – if setting correct file path
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 06:11

    Hi,

    That’s correct.

    Regards,
    Hung PD

    #236848 Copied In reply to: Updating of new version with child theme
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 06:08

    Hi,

    Provide mockup how would you prefer to display it?

    Regards,
    Hung PD

    #236847 Copied In reply to: change color and position of store notice
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 06:05

    Hi,

    Please send:

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #236846 Copied In reply to: Product Size ( Additional Information Tab)
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 06:02

    Hi,

    Please send me specific url, I can take a look.

    Regards,
    Hung PD

    #236845 Copied In reply to: order by (changes)
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 06:00

    Hi,

    Watch the video attentively https://gyazo.com/34ccbeb638b754c554cea7f4773fb117
    Go to Products > Attributes > edit your size attribute and change the order of the terms there.

    Regards,
    Hung PD

    #236844 Copied In reply to: "filter by" problems
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 05:51

    Hi,

    Please send fully admin account

    Regards,
    Hung PD

    #236842 Copied In reply to: Elementor Image Carousel image spacing
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 05:47

    Hi,

    Please set Checkout page in Woocommerce https://prnt.sc/sf38xc

    Regards,
    Hung PD

    #236841 Copied In reply to: Chekout Button not working
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 05:45

    Hi,

    Go to Theme Options -> Header Builder -> Logo

    Regards,
    Hung PD

    #236840 Copied In reply to: change Xstore logo to my own
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 05:43

    Hi,

    Add below code

    
/* Hide button */
a.woocommerce-store-notice__dismiss-link {
    display: none;
}

.demo_store {
    color: #1a1a1a;
    background-color: #f2f2f2;
}

    Regards,
    Hung PD

    #236839 Copied In reply to: Store Notice
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 05:11

    Hi,

    Don’t use an additional icon in the YITH Wishlist settings http://prntscr.com/rl9q75 because we add the icon by default.

    Regards,
    Hung PD

    #236838 Copied In reply to: Add to wish list icon problem
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 05:09

    Hi,

    Please send:

    – Screenshots of issues
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #236837 Copied In reply to: NECESITO CAMBIAR EL TEMA Y PLUGIND A ESPAÑOL, AYUDA!!!
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 05:08

    Hi,

    Please go to Infinite Scroll setting and update them according to our documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/ Clear cache and check images then.

    Regards,
    Hung PD

    #236836 Copied In reply to: XStore Pagination not working with rec plugin WC Infinite Scroll Ajax Pagination
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 05:03

    Hi,

    Add below code to Theme Options -> Theme Custom CSS -> Global CSS

    1. Categories

    .category-grid a {
    display: block;
}

    2. Products

    – It looks fine, do you want to reduce padding?

    Regards,
    Hung PD

    #236834 Copied In reply to: reduce space between products
    Avatar: John Holden
    John Holden
    Participant
    May 12, 2020 at 04:53

    Hi,

    Please follow Ogla’s instructions to create account

    We need link to your WP Dashboard, username and password of the user with admin permission to allow us to check the backend setting. You may create the user via Dashboard > Users and remove it once we finish. Keep in mind that we need access to all the settings while creating user and choosing the user role.

    Regards,
    Hung PD

    #236833 Copied In reply to: Mini cart display
  • 1 2 3 … 23 24 25 … 45 46 47
    Viewing 720 results - 691 through 720 (of 1,384 total)
Viewing 30 posts - 691 through 720 (of 1,384 total)
1 2 3 … 23 24 25 … 45 46 47

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