Forum Replies Created

Viewing 30 posts - 61 through 90 (of 211 total)
  • Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 18, 2021 at 20:26

    Hello!

    Thanks for getting in touch with us.

    Can you please share the wp-admin details along with the URL of the site so I can debug the issue and help you fix it?

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 18, 2021 at 19:48

    Hello!

    you can restore the page from the trash, please see here: https://kb.nmsu.edu/page.php?id=73456

    If it is deleted permanently then the only way to retrieve it to restore the most recent backup before deletion. I am sorry but it is not possible to restore a specific deleted page.

    however, if the page was cached in google then maybe you can retrieve the content but it will not retrieve the page or its layout to your dashboard: https://blogvault.net/how-to-restore-deleted-page-in-wordpress/

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 18, 2021 at 19:41

    Hello!!

    I am afraid to say that I do not see such an issue with the category boxes, please see: https://share.getcloudapp.com/X6u9bDKD

    Can you please clear out your caches?

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 18, 2021 at 19:36

    Hello!

    Thanks for sharing the FTP, I was able to access it.

    I see WordPress twenty twenty-one theme is activated on the site. Can you please let us know if you are making any changes or we are allowed to activate the theme and debug the issue?

    I am sorry but we cannot proceed without your permission.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 17, 2021 at 22:10

    Hello!

    Thanks for getting in touch with us. My name is Muhammad and I will be your support rep.

    I have fixed the slider text issue on the mobiles. I have edited the slider in mobile mode and decreased the slider title font size from the style settings, please see here: https://share.getcloudapp.com/wbu9b7Op

    The issue with the form is appearing because of the below code in your additional CSS section. Do you want me to make it for large screens specifically because doing so will fix the issue?

    input[type="text"], input[type="email"], input[type="password"], input[type="tel"], input[type="number"] {
    	width: 555px;
    }
    input, button, select, textarea {
    	width: 555px;
    }

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 17, 2021 at 21:28

    Hello!

    I am sorry but I do not understand the requirement. Can you please explain the issue in more detail so I can help you in a better way?

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 17, 2021 at 21:10

    Hello!

    Can you please re-share the screenshots because they do not work for me. Can you please use another tool to share the screenshots so I can help you?

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 17, 2021 at 20:46

    Hello!

    This issue appearing because of the cache. Could you please clear out your caches and you will see it surely working fine for users too.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 17, 2021 at 20:30

    Hello!

    We are sorry for all the inconvenience.

    Can you please make the full backup of the site and share your wp-admin and FTP details so we can check it first hand out that why the update does not work and update it for you.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 17, 2021 at 20:13

    Hello!

    Thanks for getting in touch with us. My name is Muhammad and I will be your support rep.

    If you see the pixelated images then please try to change the size.

    Go to Appearance > Customize > WooCommerce > Product Images.

    Please share wp-admin details if you still see the issue so I can debug it and help you fix it.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 17, 2021 at 19:46

    Hello!

    I am sorry for bothering you again.

    I wanted to know if you see the same black color as we see on our end. We have also shared the video recording in the previous response, did you have a look at that?

    Can you please share the desired layout (colors+ design) you want so I can try to make changes for you and see if any issue comes?

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 17, 2021 at 19:40

    Hello!

    Thanks for getting in touch with us. My name is Muhammad and I will be your support rep.

    There may be a reason that theme files have been corrupted. It can happen due to some third-party plugins used on your site. Can you please share the wp-admin and FTP details so I can further debug it.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 17, 2021 at 19:34

    Hello!

    Can you please tell me which demo you would like to replicate on the shop page so I can help you a better way.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 16, 2021 at 21:31

    Hello!

    The typography options can be controlled from the X store theme options>>typography>>headings but if you want to change the color of the title on the products only then please use the below CSS code. You just have to add it to the custom CSS section of theme options.

    .single-product nav.woocommerce-breadcrumb a, .single-product nav.woocommerce-breadcrumb .title {
        color: #fff !important;
    }

    Please let me know if you need any further help with this.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 16, 2021 at 20:46

    Hello!

    You can fix the issue with help of the below CSS code. You just have to add it to the custom CSS section of theme options. But it should not happen and if you allow me and share the FTP details we can debug the issue to find the reason.

    .single-product .content-page.container {
        padding-top: 12% !important;
    }

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 16, 2021 at 20:15

    Hello!

    Thanks for getting in touch with us. My name is Muhammad and I will be your support rep.

    Can you please share the WordPress admin details so I can debug the issue and help you fix it?

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 16, 2021 at 19:56

    Hello!

    Thanks for getting in touch with us. My name is Muhammad and I will be your support rep.

    It looks like you are using the single product page builder not the regular single page.

    Can you please share the wp-admin details so I can check it for you and guide you accordingly?

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 16, 2021 at 19:39

    Hello!

    Unfortunately, it is not possible to control the slide time with the wp bakery swipe slider. You will have to use other slider plugins like layer slider or revolution slider.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 16, 2021 at 19:11

    Hello!

    Thanks for getting in touch with us. My name is Muhammad and I will be your support rep.

    I am sorry but I do not see the green color.: https://share.getcloudapp.com/o0uEepbr

    Do you see it on specific page/pages? Can you please share the URL of the page?

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 16, 2021 at 19:07

    Hello!

    Please check now, it is showing fine now: https://mitcsb.com/

    I have fixed the footer issue by clearing your caches.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 16, 2021 at 13:34

    Hello!

    I am sorry for missing the query. Can you please explain the footer page issue in more detail?

    Can you please share a video recording or screenshot of the issue so I can help you fix it.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 16, 2021 at 12:02

    Hello!

    I am sorry for the earlier misunderstanding.

    I will try to explain why the shop page cannot be edited. Actually, the shop page is an archive page that just shows the product and it cannot be edited as other normal pages. The same case is with the blog page as well.

    That’s why when you try to open it in the Elementor it does not open. So Elementor has a feature of theme builder in wp-admin>>templates>>theme builder>>proucts archive where you can edit the shop page according to your requirement.

    Please remember you cannot edit the products but just can add the content before and after the products.

    Here it explains how you can edit the shop/archive page:
    https://elementor.com/help/creating-a-woocommerce-archive-template/

    Please let me know if it all makes sense or you have any further queries.

    Thank you

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 15, 2021 at 21:44

    Hello!

    You can increase it yourself, please follow the instructions given in the doc:
    https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    you can also contact your host to increase it or share the FTP so I can increase it.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 15, 2021 at 20:57

    Hello!

    Can you please share the page where you have used these buttons so I can help you fix the issue.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 15, 2021 at 20:33

    Hello!

    Can you please share the wp-admin and FTP details so I can debug the issue for you?

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 15, 2021 at 20:18

    Hello!

    I am sorry but wp-admin details do not work. Can you please check?

    I have viewed your screenshot and it looks like the issue is with the image size or title. Please always make sure to upload the same size featured images.

    I will check it and help you accordingly if you can share the correct details.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 15, 2021 at 20:02

    Hello!

    Thanks for getting in touch with us. My name is Muhammad and I will be your support rep.

    Please add the below CSS code to the Custom CSS area of the global options to remove the date meta from the search results.

    .et_b_header-search form .autocomplete-suggestion .ajax-item-info .post-date {
        display: none !important;
    }

    Please let me know if you see any issue, I would love to help you.

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 15, 2021 at 19:22

    Hello!

    I see you have created the shop page with Elementor but still, it is unable to edit with the Elementor. I see the error in the console when open the shop page only.

    Can you please share your FTP details too so we can debug the issue in detail and help you fix it?

    Thank you!

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 15, 2021 at 19:14

    Hello!

    1- Can you please explain the query in more detail? Do you want to make changes to the menu on the sticky header and what change you require, please explain so I can guide you accordingly.

    2-It depends upon the requirement, Can you please explain the requirement so I can guide you accordingly. however, most of the woo commerce templates are in the wp-content>>themes>>Xstore>>woocommerce
    3- You can add the wishlist to the product with help of the plugin:
    https://www.8theme.com/documentation/xstore/plugins/wishlist/

    4-You can manage filters from wp-admin>>appearance>>widgets

    Avatar: Muhammad Zaki
    Muhammad Zaki
    Participant
    February 15, 2021 at 18:57

    Hello!

    I tested your website performance: https://gtmetrix.com/reports/www.slowlivingbrand.com/Pgm3ZuGE/

    It is slow even the Xstore core plugin is disabled. I see some of the third party plugins is causing the slow loading of the website. Please check the waterfall tab in the above link and you will see the resources taking the time.

    I also see you need to optimize your images and you have not used any cache plugin which is necessary to control the resources loading and caching.

    We have a detailed article on how to speed up a website using a cache plugin an image optimizer, Can you please follow it as it will be surely very helpful:
    https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Please configure the cache plugin, optimize the images and activate the Xstore core plugin, you will see the performance much better.

    Please let me know if you need any help, we would love to help you with any issue you facing.

    Thank you!

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    Viewing 90 results - 61 through 90 (of 211 total)
Viewing 30 posts - 61 through 90 (of 211 total)
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