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Forum Replies Created

Viewing 30 posts - 31 through 60 (of 92 total)

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hdowthwaite

Participant

March 14, 2018 at 20:14

Please can send this file to me also.

#188225 Copied In reply to: Instagram feed won't load

hdowthwaite

Participant

January 12, 2018 at 13:14

thanks

#181730 Copied In reply to: Issue with instagram feed

hdowthwaite

Participant

January 12, 2018 at 12:59

Hi, I also have this problem, please can you supply a fix asap.

Please, contact administrator
for this information.

#181726 Copied Theme version: latest WooCommerce version: latest In reply to: Issue with instagram feed

hdowthwaite

Participant

June 9, 2017 at 09:48

Thanks that worked perfectly.

#165389 Copied In reply to: Portfolio pages not displaying properly

hdowthwaite

Participant

June 8, 2017 at 14:11

Can someone please reply to my message asap

Thanks

#165312 Copied In reply to: Portfolio pages not displaying properly

hdowthwaite

Participant

June 8, 2017 at 07:18

Hi, Yes the individual pages are ok, it’s when you click on the portfolio category it is creating this error see: http://prntscr.com/fh9km0 link: http://ccc.com.gridhosted.co.uk/portfolio-category/wooden-worktops/

Sorry I didn’t explain myself properly before.

Thanks

#165255 Copied In reply to: Portfolio pages not displaying properly

hdowthwaite

Participant

June 7, 2017 at 19:12

Just realised it is when you click on the product category title, it is showing the the content of the page, when it should just show the portfolio items.

please can you help asap.

Thanks

#165245 Copied In reply to: Portfolio pages not displaying properly

hdowthwaite

Participant

May 31, 2017 at 14:02

All sorted now, your colleague on live chat sorted it for me.

Thanks

#164669 Copied In reply to: Theme options not loading

hdowthwaite

Participant

April 11, 2017 at 20:03

Hi Also my category descriptions and titles are displaying twice see: http://prntscr.com/ev8v13 when I have only entered once see: http://prntscr.com/ev8vcl

Please can you sort these asap

Thanks

#159664 Copied In reply to: Trouble accessing attributes and variations on products

hdowthwaite

Participant

January 10, 2017 at 12:07

Once again, I have waited for over an hour for any kind of response. I first opened this ticket 5 days ago. I find the service appalling! I have changed the passwords so please don’t try and log-in. I will try and sort this issue myself! I updated to your latest theme and have various js errors! which you have failed to solve. Not a happy customer, this site has been broken for 5 days!

#151373 Copied In reply to: Sliders on homepage not showing

hdowthwaite

Participant

January 10, 2017 at 10:40

Please can you confirm when this will be sorted as it needs urgently looking into today! If not I will try and sort it if you havn’t a clue what you are doing? Everything you have asked me to do hasn’t worked. You asked me to install revslider through the back-end, why do you ask for wp credentials then? you could have easily done this and tested. The reason is because everytime you message me it gives you a few hours to keep me waiting! This support is so bad!

Please, contact administrator
for this information.

#151356 Copied In reply to: Sliders on homepage not showing

hdowthwaite

Participant

January 9, 2017 at 17:33

Please can you confirm you are looking into this?

#151287 Copied In reply to: Sliders on homepage not showing

hdowthwaite

Participant

January 9, 2017 at 17:30

Yes got fed up waiting for a response from yourselves, this site is live and needs sorting. I have added new details in private content

Please, contact administrator
for this information.

#151285 Copied In reply to: Sliders on homepage not showing

hdowthwaite

Participant

January 9, 2017 at 15:12

Hi I have done what you asked but still no change.

I have changed the url back to http in the config file and deleted re-direct i set up.

Please can you help asap.

Thanks

#151266 Copied In reply to: Sliders on homepage not showing

hdowthwaite

Participant

January 9, 2017 at 12:55

Hi Are you working on the site?

#151252 Copied In reply to: Sliders on homepage not showing

hdowthwaite

Participant

January 7, 2017 at 17:13

Please can you help with this, the site is live and I have been waiting for an answer for over 2 days now!

#151130 Copied In reply to: Sliders on homepage not showing

hdowthwaite

Participant

January 7, 2017 at 10:01

Hi FTP details are in private content. I have already uploaded new theme files but you may again.
When I updated the theme files I also changes the url from http to https will this an issue?

Please, contact administrator
for this information.

#151116 Copied Theme version: latest WooCommerce version: latest In reply to: Sliders on homepage not showing

hdowthwaite

Participant

January 6, 2017 at 17:00

Hi I have updated both and still no change.

#151081 Copied In reply to: Sliders on homepage not showing

hdowthwaite

Participant

January 6, 2017 at 12:53

Please can you help asap as this site is live and seems to be a theme conflict.
Thanks

#151061 Copied In reply to: Sliders on homepage not showing

hdowthwaite

Participant

January 5, 2017 at 18:51

Hi I have just updated to latest version as suggested but it is still not showing up?

Please help.

Thanks

#150980 Copied In reply to: Sliders on homepage not showing

hdowthwaite

Participant

December 20, 2016 at 13:51

Hi Please find details in private content.
Thanks

Please, contact administrator
for this information.

#149632 Copied In reply to: Portfolio page has gaps between content?

hdowthwaite

Participant

October 13, 2016 at 17:42

Awesome thank you that worked.

#142596 Copied In reply to: Mega Menu Titles

hdowthwaite

Participant

October 13, 2016 at 12:08

Hi If you hover over ‘case studies’ on the link I have provided in private content. I would like the titles below the thumbnails on the sub-menu.

Thanks

Please, contact administrator
for this information.

#142548 Copied In reply to: Mega Menu Titles

hdowthwaite

Participant

September 29, 2016 at 17:34

Thanks, all good, I had a background color on the row which must have disappeared.

#141125 Copied In reply to: Footer not showing

hdowthwaite

Participant

May 13, 2016 at 12:00

Thanks Robert, much appreciated.

#125680 Copied In reply to: Alt tags not showing

hdowthwaite

Participant

May 13, 2016 at 11:35

Hi, please can you let me know what you changed or added?

Thanks

#125674 Copied In reply to: Alt tags not showing

hdowthwaite

Participant

May 12, 2016 at 15:21

Thanks,

I have added an alt tag of “new arrivals” to one of the banner images on the homepage: http://prntscr.com/b36u6n but no alt tag shows in the code: http://prntscr.com/b36unl

Please can you help asap

Thanks

#125524 Copied In reply to: Alt tags not showing

hdowthwaite

Participant

May 12, 2016 at 13:55

Hi Robert,

I have done that, but there still not showing up.
Please can you help asap.

Thanks

#125491 Copied In reply to: Alt tags not showing

hdowthwaite

Participant

May 12, 2016 at 12:46

Hi Robert,

Thanks Please see in private content.

Please, contact administrator
for this information.

#125479 Copied In reply to: Alt tags not showing

hdowthwaite

Participant

April 7, 2016 at 12:14

Thank you that’s perfect 🙂

#120349 Copied In reply to: Row background colour not showing in footer
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