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Alt tags not showing - by hdowthwaite - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Robert Hall

hdowthwaite

Participant

May 12, 2016 at 12:26

Hi, the alt tags are not showing in the source code of my site.

see screenshot: http://prntscr.com/b34t5i

When I have called the alt tag “Hill House Design” see screenshot: http://prntscr.com/b34thn

This goes for all the images I have added. Please can you help asap.

Thanks

Please, contact administrator
for this information.

#125476 Copied Theme version: Latest WooCommerce version: latest

11 Answers

Robert Hall

Support staff

May 12, 2016 at 12:42

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall

#125477 Copied

hdowthwaite

Participant

May 12, 2016 at 12:46

Hi Robert,

Thanks Please see in private content.

Please, contact administrator
for this information.

#125479 Copied

Robert Hall

Support staff

May 12, 2016 at 13:34

Hello,

Please update the theme to the latest version and check issue.
http://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192
Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards,
Robert Hall

#125483 Copied

hdowthwaite

Participant

May 12, 2016 at 13:55

Hi Robert,

I have done that, but there still not showing up.
Please can you help asap.

Thanks

#125491 Copied

Eva Kemp

Support staff

May 12, 2016 at 14:57

Hello,

Alt text for logo is loading from tag line in Settings > General. I’ve added your text there and it’s shown now http://storage3.static.itmages.com/i/16/0512/h_1463061369_2367440_ae75846f66.jpeg , also alt text is shown for other images too http://storage5.static.itmages.com/i/16/0512/h_1463061436_2139900_044e84dfcc.jpeg .

Regards,
Eva Kemp.

#125512 Copied

hdowthwaite

Participant

May 12, 2016 at 15:21

Thanks,

I have added an alt tag of “new arrivals” to one of the banner images on the homepage: http://prntscr.com/b36u6n but no alt tag shows in the code: http://prntscr.com/b36unl

Please can you help asap

Thanks

#125524 Copied

Robert Hall

Support staff

May 13, 2016 at 11:24

I’ve just edited the \wp-content\themes\classico\framework\shortcodes\banner.php file and fixed it.

Also it will be fixed in the next theme update.

Regards,
Robert Hall

#125673 Copied

hdowthwaite

Participant

May 13, 2016 at 11:35

Hi, please can you let me know what you changed or added?

Thanks

#125674 Copied

Robert Hall

Support staff

May 13, 2016 at 11:51

Yes, I’ve added code. See screenshot: http://prntscr.com/b3ipgv

Regards,
Robert Hall

#125677 Copied

hdowthwaite

Participant

May 13, 2016 at 12:00

Thanks Robert, much appreciated.

#125680 Copied

Robert Hall

Support staff

May 13, 2016 at 13:11

You’re welcome!

Regards,
Robert Hall

#125690 Copied
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