Sent them ticket already. Thank you guys
Sent them ticket already. Thank you guys
thank you. will test this again
Sorry for the late response. Last promo i made this was added on the header. This works on desktop but it didnt work on mobile/tablet when i made a campaign. Just want to clarify. I did made this months ago as well and it works but the last time i did it mobile/tablet promo popup wasnt working.
Hi Rose,
yeah i found it. i made a newsletter popup months ago and it worked on desktop and mobile but the last one didn’t worked. can you check this for me please so i can make another promo this month. lots of users are using mobile on my website
Please see username pass for admin area
Hi Tony,
There was an option for promo popup to show on mobile/table before?
it was working before when i tried to make one months ago. Can you check this please?
Since my promo ended. i would like to have this fix so i can make a new one.
the promo popup i made was only working on desktop. Not working on any mobile devices not sure why.
Thank you
no newsletter option on mobile 🙁
UP. sorry to up this. tried it again mobile view popup doesnt work. 🙁
Added the css. it worked. But i’m a bit sceptical since i think i had this code somewhere that is why the quantity number was disable since the site was launched.
Hi Tony.
I have more or less 1k products on my website. That would be time consuming.
This was fixed eversince the site was launched. not sure what happened again?
Any help? Thanks
Hello guys. i tried searching how to hide the quantity on google. seems like there are a bunch of fix. But i think this is also doable in the Theme option right?
Thanks
wow thank you. that fixed the problem? didnt thought about that. thank you again! awesome support!!!
hello rose,
i think the site is working as it should now. no, didn’t put any plugins on the site. i just updated xstore theme and it went like this.
the site is running and working for the past months without problem. honestly, i only get problem when i update xstore theme or the core plugin. no problem with other plugins whatsoever. i think i’ll just wait for a few months before updating the xstore to avoid this kind of problem.
i’m done with the site and it’s doing fine. just the update sometimes breaks it.. it’s kinda annoying honestly. i hope you understand. i’m fine paying for 3 or more months of support. but i wish the problem in the next update should not affect those sites that are already done. but i think thats impossible.. i’ll just bug you guys here if this happens again..
thanks for the good support!
Hi Rose,
Not sure why the breadcrumbs on top of the page is like this https://prnt.sc/45-Wm9yLOw3h
Please check. When the shop page is in page 2 or other pages the breadcrumbs text multiplies?
ok thank you. made some backups just incase.
just want to point that the problem occurs when i updated theme / core files. the site was running smooth before that.
thanks again! will wait for the update.
Hi Rose,
Thanks for the promp response. Please see private content
let me know asap if it’s working.
Thank you
also, after this update the product video that was attached on each product page has errors. 🙁 dunnon what happened on my site after i updated it. shouldnt done it.
ok the layout of the shop filters are fine now but its not clickable or usable on firefox and chrome. Desktop and mobile i did check. please check on your end.
hmm that was fast. it was broken a while ago. so what happened here?
this problem was caused by the new update. i don’t have the capability to fix this!
Anyone???
seems like the problem is from the theme itself. i reinstall 4.3.6 core plugin and the problem still exsist. whats happening here? can’t fix it 🙁
please check private content for username / password
Can’t fixed it! 🙁
Hi guys, i have never seen this message again. I’ll contact my host as well to check this. Also will send you wp and cpanel details asap.
Wow thank you very much for the tweak. As i’m not really a programmer this give me more info how it works. Learned from this. Will keep an eye for this and report back in a few days. if all goes well will mark this as solved.
Thanks a lot!
Done
There seem to be a problem. Sometimes it only loads 1 or 2 products. Sometimes none. Do i need to wait or add something to related.php?
Thank you very much
Ohh you guys are the one who made that. I forgot. I’ll try your instruction. I’ll let you know if i encounter any problem. Was trying to minimize the use of the template in woocomerce childtheme folder to atleast know which are the ones who are making the site load so slow.. Will do an update in a bit.
Ahh got it! Thank you!
Got this.
Tried on mobile it worked great!
But when on desktop. One of the Shop Filter is missing in search result page. There should not be missing filters there right? Since in mobile all Shop filters are there (Browse Format, Search Titles, Browse By Labels). On Desktop Browse By Labels is missing. 🙁