Page 993 – 8theme.com

Forum Replies Created

Viewing 30 posts - 29,761 through 29,790 (of 31,366 total)

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Eva Kemp

Participant

June 19, 2014 at 15:51

We’re glad you’ve resolved this issue.
Don’t hesitate to contact us if there are any questions.

Regards,
Eva Kemp.

#7504 Copied In reply to: Catégories on sidebar

Eva Kemp

Participant

June 19, 2014 at 15:41

You’re welcome.

Regards,
Eva Kemp.

#7501 Copied In reply to: Edit Team Members

Eva Kemp

Participant

June 19, 2014 at 15:40

Do you mean you want to remove this section?

Regards,
Eva Kemp.

#7500 Copied In reply to: Catégories on sidebar

Eva Kemp

Participant

June 19, 2014 at 15:29

Hello,

Your site is displaying a blank page now. Are you making any modifications?
As I see you’ve been suggested to increase memory limit in this topic. Please do this. Also you can contact your hosting provider, they should increase it for you.

Regards,
Eva Kemp.

#7497 Copied In reply to: Widgets position and Iframe support

Eva Kemp

Participant

June 19, 2014 at 15:24

You’re welcome.

Regards,
Eva Kemp.

#7495 Copied In reply to: Larger Image

Eva Kemp

Participant

June 19, 2014 at 15:23

Hello,

There was a bug in framework/shortcodes.php file. I’ve fixed it and now linkedin profile is opened.
Sorry but creating popup window requires additional customization and it’s a paid service. Unfortunately our developers have a lot amount of work and currently are unable to assist on additional customization. If you have needed skills you may try to do it yourself.
Please take our apologies.

Regards,
Eva Kemp.

#7494 Copied In reply to: Edit Team Members

Eva Kemp

Participant

June 19, 2014 at 15:05

I’ve just commented the line 307 in idstore/js/script.js and now the category is closed. Please check the site and clear browser cache before.

Regards,
Eva Kemp.

#7488 Copied In reply to: Catégories on sidebar

Eva Kemp

Participant

June 19, 2014 at 14:56

Hello,

Your site is under maintenance mode. Please provide us with wp-admin panel credentials in Private Content.
Also please describe what is wrong with the widgets? How exactly should they display?
Thank you.

Regards,
Eva Kemp.

#7485 Copied In reply to: Widgets position and Iframe support

Eva Kemp

Participant

June 19, 2014 at 14:28

Hello,

As I understood you correctly the static block is displayed on the pop up with the “couple” background, isn’t it?
To remove the background image you can add this code into custom.css file:
.white-popup-block { background-image: none; }
Here you can watch the tutorial how to create custom.css.
Or you can upload your own image for the background in Theme Options > Promo Popup > Popup background.
If the issue is still there please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#7482 Copied In reply to: H E L P PROMO BOX

Eva Kemp

Participant

June 19, 2014 at 14:10

Hello,

Which IE version do you use? If it’s old one, please update it to the latest version.

Regards,
Eva Kemp.

#7478 Copied In reply to: IE Error on Products Shortcodes

Eva Kemp

Participant

June 19, 2014 at 13:50

Hello,

Could you please provide us with FTP access to check the issue?

Regards,
Eva Kemp.

#7474 Copied In reply to: Catégories on sidebar

Eva Kemp

Participant

June 19, 2014 at 13:45

Hello,

1. To translate that string you can edit the file et-registration.php in the directory /wp-content/themes/idstore and replace the current text with your translation.
2. Sorry, but this request isn’t related to our theme. You can refer to this article:
http://www.wpbeginner.com/wp-tutorials/how-to-disable-wordpress-admin-bar-for-all-users-except-administrators/

Regards,
Eva Kemp.

#7473 Copied In reply to: Registration page

Eva Kemp

Participant

June 19, 2014 at 13:42

Hello,

We’ve made changes in style.css file.
Please check the site now.

Regards,
Eva Kemp.

#7472 Copied In reply to: Styling Quote of the Day aka Testimonials

Eva Kemp

Participant

June 19, 2014 at 12:14

Hello,

Please create a ticket at https://support.8theme.com/ and our specialists will look into this issue more deeply.
Thank you.

Regards,
Eva Kemp.

#7465 Copied In reply to: Slow site loading

Eva Kemp

Participant

June 19, 2014 at 11:41

Hello,

Sorry but your questions are a bit unclear.
1. Please provide us with the link of the page where you’re trying to add LinkedIn link.
2. Also please show us the link where the issue persists and your login credentials to wp-admin panel in Private Content.

Regards,
Eva Kemp.

#7461 Copied In reply to: Edit Team Members

Eva Kemp

Participant

June 19, 2014 at 11:25

Hello,

I’ve added the code in custom.css file and the image size has been changed.
Please check it now and clear browser cache before.

Regards,
Eva Kemp.

#7455 Copied In reply to: Larger Image

Eva Kemp

Participant

June 19, 2014 at 11:00

Hello,

Unfortunately your some pages of your site will be damaged if you switch to Woocommerce plugin.
Try to contact WP eCommerce support in order to resolve the issue.

Regards,
Eva Kemp.

#7451 Copied In reply to: Checkout not going through

Eva Kemp

Participant

June 18, 2014 at 20:09

Have you enabled responsiveness in Theme Options > Responsive > Enable Responsive Design?
Also you need enable Fixed navigation in Theme Options > General > Fixed navigation.

Regards,
Eva Kemp.

#7413 Copied In reply to: Showing the cart in fixed navigation

Eva Kemp

Participant

June 18, 2014 at 16:47

Are you talking about cart widget displayed in the fixed header area on a mobile device?

Regards,
Eva Kemp.

#7394 Copied In reply to: Showing the cart in fixed navigation

Eva Kemp

Participant

June 18, 2014 at 16:29

Hello,

We’ve fixed the issue with the price. That was a bug in the theme and we’ve made changes in blanco/code/products.php file.
Please check your site now.

Regards,
Eva Kemp.

#7392 Copied In reply to: Checkout not going through

Eva Kemp

Participant

June 18, 2014 at 15:01

Hello,

The Cart page on our site is added as a menu item. If you wish you can do this as well via Appearance > Menus.

Regards,
Eva Kemp.

#7382 Copied In reply to: Showing the cart in fixed navigation

Eva Kemp

Participant

June 18, 2014 at 14:50

Dear Michael,

To resolve this issue you need create a ticket at https://support.8theme.com/ and our specialists will look into it. Please note this service may be paid. They will inform you if it is.

Regards,
Eva Kemp.

#7381 Copied In reply to: Woocommerce mini-cart (cart widget) does not update AND header cart only 3 items

Eva Kemp

Participant

June 18, 2014 at 14:10

The cart widget in sidebar is updated when you reload the page itself. Sorry, but we don’t have such feature to make cart widget in sidebar reload automatically.
Please take our apologies.

Regards,
Eva Kemp.

#7375 Copied In reply to: Woocommerce mini-cart (cart widget) does not update AND header cart only 3 items

Eva Kemp

Participant

June 18, 2014 at 13:34

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Regards,
Eva Kemp.

#7372 Copied In reply to: Revolution Slider caused stuck on dashboard – wont load!

Eva Kemp

Participant

June 18, 2014 at 13:33

Hello,

As I understood you correctly you want Woocommerce cart widget to be displayed in the sidebar on the Cart page, don’t you?
Please provide us with wp-admin panel credentials to check.

Regards,
Eva Kemp.

#7371 Copied In reply to: Woocommerce mini-cart (cart widget) does not update AND header cart only 3 items

Eva Kemp

Participant

June 18, 2014 at 11:19

Could you please describe what you want to change?
Do you want to change background/font color and font size of the “add to cart” button?
Please be more specific.
Thank you.

Regards,
Eva Kemp.

#7363 Copied In reply to: Add Woocomerce Price Filter in Products Page Only

Eva Kemp

Participant

June 18, 2014 at 10:32

Hello,

Our theme was created for selling purposes, that’s why it’s full compatible with Woocommerce and theme settings are configured to modify Shop pages and products. Sorry, but we don’t recommend you to remove any part of code from style.css in order not to break the theme configuration.
Thank you for understanding.

Regards,
Eva Kemp.

#7361 Copied In reply to: Excessive CSS and JavaScript Loading

Eva Kemp

Participant

June 18, 2014 at 10:11

Hello,

We’re glad you’ve fixed the issue.
If you have any questions feel free to contact us.

Regards,
Eva Kemp.

#7358 Copied In reply to: 3G Layout Problem

Eva Kemp

Participant

June 18, 2014 at 10:09

Hello,

To add a new box to registration form you need edit the file et-registration.php in the directory /wp-content/themes/idstore
To change mail template that customer receives after registration edit the file /wp-content/themes/idstore/code/functions.php (line 554).

Regards,
Eva Kemp.

#7357 Copied In reply to: Registration page

Eva Kemp

Participant

June 18, 2014 at 09:51

Hello,

Do you wish to translate the theme to your language?
There is an instruction in our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate
Please check it.

Regards,
Eva Kemp.

#7356 Copied In reply to: translation .Po file
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Viewing 29,790 results - 29,761 through 29,790 (of 31,366 total)

Viewing 30 posts - 29,761 through 29,790 (of 31,366 total)

← 1 2 3 … 992 993 994 … 1,044 1,045 1,046 →

Forum Replies Created

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