Forum Replies Created

Viewing 30 posts - 28,531 through 28,560 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 14:24

    Now the credentials are correct. Thank you.
    I’ve installed demo pages of the theme and Woocommerce plugin.
    Please check your site now and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 13:38

    Hello,

    FTP credentials are incorrect. Please check them.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 13:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 13:00

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 13:00

    Hello,

    Please check the credentials to wp-admin panel as we’re unable to log in.
    Also please provide us with FTP access.
    Sorry, but we don’t recommend to change “portfolio” slug as it may cause incorrect work of the project pages.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 12:46

    As I see there are 3 Legenda themes available in Appearance > Themes. You updated it incorrectly. Don’t create multiple folders of the themes, just rewrite the existing files with the updated version. Have you watched this video how to update theme?

    https://www.youtube.com/watch?v=KdWESIIPU1k&index=1&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 11:14

    Hello,

    As I see you have old theme version. Please update it to the latest 2.3 version.
    How to update it you can watch here.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 11:09

    Yes, that’s right.
    Do you still need our help?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 10:56

    Hello,

    Please add this code into custom.css file:

    .header-type-3 .main-nav .menu {
        width: 940px;
    }

    How to create custom.css you can watch here.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 10:53

    Please provide us with wp-admin panel credentials in Private Content.
    Also please show us the link where related products should be displayed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 10:37

    Hello,

    Please provide us with the link to your site.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 10:36

    Hello,

    You need enable this option in Theme Options > Single Product Page > Show related products.
    Also please read about related products here: http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 10:34

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 09:00

    Sorry for misunderstanding.
    Please use this code in custom.css:
    .side-area-icon { display: none; }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 08:54

    Hello,

    There is Register page in wp-admin panel > Pages. It’s using a template “Custom Registration Page”. How to translate the template you can find at this link: http://wordpress.stackexchange.com/questions/40020/translate-custom-template-with-wpml

    To disable right sidebar you need select Layout without sidebar in Theme Options > Product Page Layout.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 08:40

    Hello,

    I’ve checked again the Checkout page and it’s not displayed in German after choosing the pay option.
    Have you modified some files? Please check it yourself and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 08:24

    Hello,

    Have you checked Spam folder in your mail account?
    Please do this.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 20, 2014 at 08:23

    Hello @Val,

    As I see you you’ve uploaded too large images. Please upload the ones with smaller sizes.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 20:24

    Hello,

    Sorry, but we are unable to log in with the credentials you provided.
    Please check them.
    Also please note this is not important to have the same settings in wp-admin panel as shown in the video.
    If this is the only problem you have. Please don’t worry. Your site is working fine.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 20:19

    Hello,

    This string “beautifully crafted toys, games and puzzles made from natural materials” is the description of your site and you can translate in wp-admin > Settings > General.
    Concerning the empty cart, it’s related to Woocommerce and you can translate it in the directory wp-content/plugins/woocommerce/templates/cart/, file cart-empty.php.
    “My account” is also related to Woocommerce. To translate it please check this file wp-content/plugins/woocommerce/templates/myaccount/my-account.php

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 20:08

    Hello,

    I’ve added the code below into custom.css file:
    #products-grid.products_grid .product-grid .product-name > a:hover {color: #eae2d3 !important;}

    But the issue seems to be related to the cache plugin you’re using, because in Chrome firebug the changes are visible.
    So you need clear the cache via FTP or wait till it’s cleared automatically on the server.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 19:40

    Hello,

    Please provide us with the link of your site and describe where exactly you want to change the background. Also please give us access to wp-admin panel.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 19:30

    Sorry, but the credentials are incorrect.
    Please check them.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 19:27

    Hello,

    1. To make logo image wider please add this code into custom.css file:

    .header7 .logo img {
        max-width: 600px;
        width: 600px;
    }

    2. If there is still a problem on mobile device please let us know.

    3. You can change the width of search form adding this code into custom.css:

    header .et-mega-search {
        width: 180px;
    }

    4. Could you please clarify with more details the issue you have with the footer?
    Thank you.

    Also as I see you haven’t renamed default.custom.css yet. Please do this for the changes you make in this file to take effect.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 19:17

    Please provide us with wp-admin panel credentials in Private Content.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 16:40

    Hello,

    Please provide us with the link of your site.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 16:39

    Hello,

    Please watch this video tutorial how to create custom.css file:
    https://www.youtube.com/watch?v=Qok2zRedRMY&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff&feature=share&index=1

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 16:38

    Hello,

    Sorry, but it depends on the length of the text you have for testimonials. The block will be changed due to the text length and the quotes need to be set for each testimonial separately.
    Unfortunately it can’t be done due to a lot of code (and it’s not for free) and our developers aren’t able to assist on such customization due to much amount of work.

    We are very sorry.
    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 16:27

    Hello,

    You can change image dimensions in Woocommerce > Settings > Products tab > Product Image Sizes section. Also use this plugin after making changes http://wordpress.org/plugins/regenerate-thumbnails/ as recommended by Woocommerce.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 19, 2014 at 16:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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    Viewing 28,560 results - 28,531 through 28,560 (of 31,382 total)
Viewing 30 posts - 28,531 through 28,560 (of 31,382 total)
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