Forum Replies Created

Viewing 30 posts - 2,821 through 2,850 (of 31,382 total)
1 2 3 … 94 95 96 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 11:59

    Hello,

    I tried to save changes for “About Us” page and they were saved successfully.
    Please clarify with more details how we can replicate the issue with VC editor.

    Thank you.
    Regards,
    Eva Kemp.

    #131663 Copied In reply to: odd thumbnail size for mini-cart
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 11:47

    Hello,

    As I see backend is working now:
    http://prntscr.com/bmj2kb

    Clear browser cache/cookies and check again.

    Regards,
    Eva Kemp.

    #131660 Copied In reply to: Site back end not working
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 11:40

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #131652 Copied In reply to: Show the entire post in blog pag
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 11:39

    Hello,

    Have you disabled “Hard Crop” option in Woocommerce > Settings > Products > Display? Try to set these settings https://www.8theme.com/demo/docs/royal/#!/woocommerce for product images.
    Then regenerate all thumbnails.

    Regards,
    Eva Kemp.

    #131650 Copied In reply to: odd thumbnail size for mini-cart
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 11:30

    Hello,

    I’ve edited the file wp-content/themes/royal/content.php in line 110 and commented the code
    <?php the_excerpt(); ?>, and added this code <?php the_content(); ?>.

    Please check your site now.

    Regards,
    Eva Kemp.

    #131646 Copied In reply to: Show the entire post in blog pag
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 11:22

    Hello,

    You shouldn’t worry about outdated files notice.
    We edited Woocommerce files in wp-content/themes/royal/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
    So you can hide this message.

    The “ln” letters inside the circle are transparent and background color of footer overlays it. If you change footer background color to lighter you’ll see linkedin icon, or edit your linkedin image and make “ln” letters white and not transparent.

    Regards,
    Eva Kemp.

    #131643 Copied In reply to: LIVE CHAT ISSUES
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 11:02

    Hello,

    Add this code in Custom CSS for mobile section:

    .row-count-3 .product:nth-child(2n+1) {
    clear: none !important;
    height: 430px;
}

    and this code in Custom CSS for tablet:

    .row-count-3 .product:nth-child(3n+1) {
    clear: none !important;
    height: 480px;
}

    Regards,
    Eva Kemp.

    #131636 Copied In reply to: product categories not displaying correctly
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 10:57

    Hello,

    I’ve renamed the image to “MAU_blue_side-1.jpg” and reuploaded it.
    Please check product now.

    Regards,
    Eva Kemp.

    #131634 Copied In reply to: Banners
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 10:33

    Hello,

    Please use this code in Custom CSS for desktop section:

    .row-count-3 .product:nth-child(3n+1) {
    clear: none !important;
    height: 500px;
}

    Regards,
    Eva Kemp.

    #131622 Copied In reply to: product categories not displaying correctly
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 10:14

    Hello,

    Sorry, but that’s the solution of your problem.
    Otherwise delete some plugins via FTP that you don’t use.

    Regards,
    Eva Kemp.

    #131616 Copied In reply to: Site back end not working
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 09:54

    Hello,

    There is error on your site:
    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 7680 bytes) in /home/sites/richardtaylordesigns.co.uk/public_html/wp-admin/includes/media.php on line 1315

    Contact your hosting provider support and ask them to increase memory_limit value.

    Regards,
    Eva Kemp.

    #131605 Copied In reply to: Site back end not working
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 09:45

    Hello,

    Please provide WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    #131598 Copied In reply to: Footer Background Color is Disappear
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 09:40

    Hello,

    Add this code in Theme Options > Custom CSS > Custom CSS for mobile section:

    .sidebar-mobile-top > .row, .sidebar-mobile-top > .product > .row {
   display: block;
}

    Regards,
    Eva Kemp.

    #131592 Copied In reply to: Proceed to Checkout
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 09:20

    Hello @dotcominfo,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .product-information .short-description li {
    list-style: inside disc;
}

    Regards,
    Eva Kemp.

    #131582 Copied In reply to: Bullet points for product description
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 09:18

    Hello,

    Still the same error – “530 Login incorrect”.
    We’re using FileZilla FTP client. Are there any special settings, maybe port number?

    Regards,
    Eva Kemp.

    #131581 Copied In reply to: ## POSSIBLE TO ADD PRODUCTS TO THE CART WITHOUT SELECTING A VARIATION !!!!
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 09:15

    Hello,

    We’re glad you managed to resolve the issue.

    Regards,
    Eva Kemp.

    #131579 Copied In reply to: How disable Slider revolution in single product page
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 09:14

    Hello,

    Please use this css code in Custom CSS for desktop:

    button.mfp-close {
    background-color: red;
}

    Regards,
    Eva Kemp.

    #131578 Copied In reply to: popup banner
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 09:09

    Hello,

    Add this code in Global Custom CSS:

    .products-grid .product-excerpt {
    display: block;
}

    and short description of a product will be shown.

    Regards,
    Eva Kemp.

    #131572 Copied In reply to: Short Description under title in shop page
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 09:06

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #131570 Copied In reply to: Show the entire post in blog pag
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 09:04

    Hello,

    Please provide FTP and WP Dashboard credentials in Private Content.

    Regards,
    Eva Kemp.

    #131569 Copied In reply to: Google Maps Fix
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 09:03

    Hello,

    WP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    #131568 Copied In reply to: odd thumbnail size for mini-cart
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 08:57

    Hello,

    Have you updated Ultimate VC Addons plugin to 3.16.5 version https://www.8theme.com/download-plugins/ ?
    Please do this.

    Regards,
    Eva Kemp.

    #131564 Copied In reply to: Google Maps Fix
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 08:49

    Hello,

    Please update Ultimate VC Addons plugin to 3.16.5 version https://www.8theme.com/download-plugins/.

    Regards,
    Eva Kemp.

    #131563 Copied In reply to: Google map api key warning
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 08:45

    Hello,

    The settings are related to the plugin, not to the theme.
    You may ask about it in comments section http://codecanyon.net/item/wordpress-live-chat-plugin/3952877/comments .

    Regards,
    Eva Kemp.

    #131560 Copied In reply to: Please update Screets to V 2.2.2
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 08:39

    Hello,

    Please show your site page.

    Regards,
    Eva Kemp.

    #131553 Copied In reply to: Swap The Logo To The Left And The Social Shares To The Right
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 08:35

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload from a new theme package.

    Regards,
    Eva Kemp.

    #131552 Copied In reply to: Mobile Device Shopping Cart Checkout Button
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 08:29

    Hello,

    Sorry. but we don’t provide support for 3rd-party plugins.
    You may try to use other plugins to create file upload form.

    Regards,
    Eva Kemp.

    #131550 Copied In reply to: form with file upload
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 08:23

    Hello,

    1. Use this code in Global Custom CSS:

    .product-information .cart button[type="submit"] {
    color: white;
}

    2. You can hide Woocommerce tabs as described in the article:
    https://docs.woothemes.com/document/editing-product-data-tabs/

    3. Use this code in Global Custom CSS:

    .wp-picture .btn_group {
  display: none;
}

    Regards,
    Eva Kemp.

    #131548 Copied In reply to: Blog Post Title
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 08:18

    Hello,

    In this case you have to edit column offset and width for different devices:
    http://storage2.static.itmages.com/i/16/0608/h_1465376922_5223616_d8a227e9e1.jpeg

    Regards,
    Eva Kemp.

    #131543 Copied In reply to: Full width for raw is different for all screens
    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2016 at 08:13

    Hello,

    Unfortunately there is no such option in the theme.
    You can disable title next to image in Theme Options > Single Product Page > Show Product Title > Off.

    Regards,
    Eva Kemp.

    #131542 Copied In reply to: Page Title Options?
  • 1 2 3 … 94 95 96 … 1,045 1,046 1,047
    Viewing 2,850 results - 2,821 through 2,850 (of 31,382 total)
Viewing 30 posts - 2,821 through 2,850 (of 31,382 total)
1 2 3 … 94 95 96 … 1,045 1,046 1,047

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