Hello,
Thank you. Now the credentials are correct. I’ve updated woocommerce file form-shipping.php. Please check the Checkout page now and clear browser cache before.
Regards,
Eva Kemp.
Hello,
Thank you. Now the credentials are correct. I’ve updated woocommerce file form-shipping.php. Please check the Checkout page now and clear browser cache before.
Regards,
Eva Kemp.
Hello,
Please add this code into custom.css file:
@media (max-width: 767px) {.one-half {
width: 100% !important;
}}
To create custom.css you need rename default.custom.css into custom.css that is located in wp-content/themes/blanco via FTP. Then enable it in wp-admin panel > Theme Settings > tick “Enable Custom CSS”.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
This requires additional customization and is a paid service. Please create a ticket at https://support.8theme.com/ and our specialists will assist you.
Regards,
Eva Kemp.
Sorry, but the login details are incorrect. Please check them.
Thank you.
Regards,
Eva Kemp.
Hello,
You need remove all widgets from Primary widget area in Appearance > Widgets.
Regards,
Eva Kemp.
Hello,
Are you talking about Visual Composer editor?
Please provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Sorry, but the video isn’t working. Could you please describe what issue you’re experiencing?
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content. Also please specify where you want that button to be displayed.
Regards,
Eva Kemp.
Hello,
We’re sorry, but menu-full-width works only for the main menu page, but not for subitems.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Sorry, could you please provide us with the screenshot in some other format .png or .jpg?
Thank you.
Regards,
Eva Kemp.
Hello,
This problem may be caused by memory limit. Please contact your hosting provider and ask to increase memory limit at least to 96M.
Regards,
Eva Kemp.
You’re welcome.
Regards,
Eva Kemp.
Hello,
As I’ve told you, you can copy it via FTP in the directory wp-content/plugins/woocommerce/templates/checkout and replace the old file in wp-content/themes/woocommerce/checkout folder.
Regards,
Eva Kemp.
That’s great the issue has been resolved.
If you need more help let us know.
Regards,
Eva Kemp.
Hello,
To move the Description tab area requires additional customization as you’ve been already informed. So if you agree to pay for this service please create a ticket at http://support.8theme.com/
Thank you.
Also as I see you have old theme version. Please update it to 2.3 version.
How to update it you can watch here.
Regards,
Eva Kemp.
Hello,
Sorry, but your question is unclear. I’ve entered the Contact page and checked the menu “boutique” and subitem “Vagues celtiques”, but haven’t found any issues. What do you mean saying “strange behavior”? What exactly are wrong with the links?
Thank you.
Regards,
Eva Kemp.
You’re welcome.
Regards,
Eva Kemp.
Hello,
To find what files to update you can see in Woocommerce > System Tools > Tools tab (at the bottom of the page). If it’s review-order.php you can copy it via FTP in the directory wp-content/plugins/woocommerce/templates/checkout and replace the old one in wp-content/themes/woocommerce/checkout folder.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
You’re always welcome.
Regards,
Eva Kemp.
Hello,
This error might be caused by changing php version on the server. Please contact your hosting provider and ask if they changed php version to higher. If so ask them if it’s possible to change it to php 5.3 version?
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry for misunderstanding.
It can be removed via Theme Options > Shop > Product Page Banner.
Regards,
Eva Kemp.
Hello,
Sorry for a long delay.
There is a bug in the theme with alt text for images. We’ll fix it in our future update. Meanwhile you can resolve it in the file blanco/woocommerce/single-product/product-image.php, find the line 41 and after the code src="<?php echo etheme_get_image( $imgId, $mainWidth, $mainHeight, $crop ) ?>" add this line alt="<?php echo get_post_meta($imgId, '_wp_attachment_image_alt', true)?>"
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello @Tim,
We’re very sorry, but we have improved the theme so much as we could. We have already emphasized if someone of our customers has experience in development and has proposals concerning changes in the theme (we mean only specific changes in the code in particular files, rather than general phrases like “Reduce CSS File” etc), we are asking to declare them here or contact us via the contact form https://www.8theme.com/contact-us/
If the recommended changes are effective and reduce time load of the theme, you will receive financial compensation.
Thank you for understanding.
Regards,
Eva Kemp.
Hello,
To remove yellow background for the menu buttons please add this code into custom.css file:
#main-nav .current-menu-item a, .menu .current-menu-item a {background: none repeat scroll 0% 0% !important;}
To create custom.css you need rename default.custom.css file to custom.css that is located in wp-content/themes directory via FTP. Then enable it in Theme Settings > tick “Enable Custom CSS”.
How to add “Read More” button you can read in this article:
https://www.8theme.com/knowladge-base/using-read-more-button-on-wordpress-blog/
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
If you mean hover image, then you can delete it in Products > select the product to edit and under the text editor you’ll find the option for Hover image.
Regards,
Eva Kemp.
Hello,
I’ve just checked Checkout page with default WordPress theme and the error persists there too. So it must be the problem with Woocommerce plugin. We recommend you contact Woocommerce support regarding this issue.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials and specify what exact changes you’ve made.
Thank you.
Regards,
Eva Kemp.