Page 943 – 8theme.com

Forum Replies Created

Viewing 30 posts - 28,261 through 28,290 (of 31,382 total)

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Eva Kemp

Participant

September 2, 2014 at 21:02

Hello,

Could you please activate default WordPress theme and test the Checkout page with it? Aren’t you getting any errors?
Thank you.

Regards,
Eva Kemp.

#14094 Copied In reply to: Woo Commerce Checkout wont go ton Paypal on Tablet

Eva Kemp

Participant

September 2, 2014 at 20:59

Hello,

Yes, please show us screenshots of the page you see.

Thank you.

Regards,
Eva Kemp.

#14093 Copied In reply to: Home Variant 9 not responsive

Eva Kemp

Participant

September 2, 2014 at 20:57

Hello,

You’re welcome.

Regards,
Eva Kemp.

#14092 Copied In reply to: WordPress 4.0 support

Eva Kemp

Participant

September 2, 2014 at 20:56

Hello,

The reason may be you need increase memory limit at least to 96M.
Please ask your hosting provider to do this for you.
If the issue still persists after that please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#14091 Copied In reply to: Problems with checkout

Eva Kemp

Participant

September 2, 2014 at 20:50

Hello,

Sorry for a long delay.
As status order is related to Woocommerce you need translate it in Woocommerce files: edit the file class-wc-admin-cpt-shop_order.php in the directory wp-content/plugins/woocommerce/includes/admin/post-types.

Regards,
Eva Kemp.

#14089 Copied In reply to: Translate order status

Eva Kemp

Participant

September 2, 2014 at 20:18

Hello,

Please try to disable 3rd-party plugins one by one as some may cause the issue. In this way you’ll find which plugin is causing such problem.

Thank you.
Regards,
Eva Kemp.

#14082 Copied In reply to: Single Product Page has custom tabs info in sidebar.

Eva Kemp

Participant

September 2, 2014 at 20:07

Hello,

Reviews tab should be added to single product page automatically.
If it’s not there please provide us with wp-admin panel credentials in Private Content.
How to add upsell products you can find in Woocommerce documentation:
http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/

If you’re using WP-eCommerce plugin, there is no the feature for upsell products.

Regards,
Eva Kemp.

#14080 Copied In reply to: Single Product Page How to add "Reviews" section?

Eva Kemp

Participant

September 1, 2014 at 16:46

Hello,

It’s responsive and there are no problems on our side. How are you checking, using some mobile devices or resizing a browser?

Regards,
Eva Kemp.

#14014 Copied In reply to: Home Variant 9 not responsive

Eva Kemp

Participant

September 1, 2014 at 16:44

Hello,

Please provide us with FTP and wp-admin panel credentials.
Thank you.

Regards,
Eva Kemp.

#14013 Copied In reply to: I can't Install Demo Content

Eva Kemp

Participant

September 1, 2014 at 12:16

Hello,

Have you increased memory limit as we recommended?
Please do this.
Also please before checking always clear browser cache.

Thank you.
Regards,
Eva Kemp.

#13996 Copied In reply to: Payment gateways disappeared on checkout pages

Eva Kemp

Participant

September 1, 2014 at 12:14

Hello,

Please provide us with FTP and wp-admin panel credentials as well.
Thank you.

Regards,
Eva Kemp.

#13995 Copied In reply to: Translate order status

Eva Kemp

Participant

September 1, 2014 at 10:41

Hello,

Could you please show us a screenshot what exactly you’re unable to translate and the link to this page?
Have you translated woocommerce file in /wp-content/plugins/woocommerce/i18n/languages directory as well?

Regards,
Eva Kemp.

#13987 Copied In reply to: Translate order status

Eva Kemp

Participant

September 1, 2014 at 09:42

Hello,

As you can see on our demo https://www.8theme.com/demo/legenda/ there is no Cart icon on the fixed header when scrolling.
The reason Cart icon wasn’t displayed on a mobile device is that you didn’t enable top bar and top links in Theme Options > Header > Enable top bar, Enable top links.
I’ve activated these options and the Cart icon has appeared on mobile devices.
Please check it.

Regards,
Eva Kemp.

#13983 Copied In reply to: Basket not showing when scrolling

Eva Kemp

Participant

September 1, 2014 at 08:35

Hello,

Sorry for a delay.
We are monitoring it and our update will be produced during 1 or 2 weeks after the official release.

Regards,
Eva Kemp.

#13978 Copied In reply to: WordPress 4.0 support

Eva Kemp

Participant

September 1, 2014 at 08:32

Hello,

There was a problem with the plugin Advanced Code Editor. I’ve disabled it and the order is displayed on the Checkout page now.

Please check it and clear browser cache before.

Also we recommend you to increase memory limit at least to 96M as required in Woocommerce Settings > System status.
You can ask to increase it at your hosting company.

Regards,
Eva Kemp.

#13975 Copied In reply to: Payment gateways disappeared on checkout pages

Eva Kemp

Participant

August 31, 2014 at 16:03

Hello,

1. Sorry, but this shortcode [etheme_product_category category=””] doesn’t display products in slider. If you want to have products slider you can find other shortcodes in our documentation: https://www.8theme.com/demo/docs/blanco/index.html#!/blanco_shortcodes

2. We recommend you to use Woocommerce Layered Nav Filter widget which is completely compatible with our theme. Sorry but we didn’t test the theme with 3rd-party plugins and there may be some incompatibility.

Regards,
Eva Kemp.

#13940 Copied In reply to: Other Catagory Product slider not work

Eva Kemp

Participant

August 31, 2014 at 15:40

You’re welcome.

Thank you.

Have a nice day too!

Best regards,
Eva Kemp.

#13938 Copied In reply to: Mega Menu Subitems

Eva Kemp

Participant

August 31, 2014 at 15:27

Hello,

I’ve just checked the Checkout page and have been successfully redirected to PayPal.
Please try to check it with default WordPress theme as well.

Regards,
Eva Kemp.

#13937 Copied In reply to: Woo Commerce Checkout wont go ton Paypal on Tablet

Eva Kemp

Participant

August 31, 2014 at 15:01

Hello,

You can change images dimensions in Woocommerce > Settings > Products tab.
Also after the changes use the plugin http://wordpress.org/plugins/regenerate-thumbnails/ as recommended by Woocommerce team.

Regards,
Eva Kemp.

#13936 Copied In reply to: Shop links in Top Bar

Eva Kemp

Participant

August 31, 2014 at 14:49

Hello,

Sorry, but there is no such function. It can be done only with subitems.

Regards,
Eva Kemp.

#13934 Copied In reply to: Mega Menu Subitems

Eva Kemp

Participant

August 31, 2014 at 14:44

Hello,

Sorry, but the login credentials are incorrect.
Please check them.
Thank you.

Regards,
Eva Kemp.

#13933 Copied In reply to: Menu

Eva Kemp

Participant

August 31, 2014 at 09:58

Hello,

You’re welcome.

Regards,
Eva Kemp.

#13930 Copied In reply to: Sizing Guide no longer opening up in Fancy Box

Eva Kemp

Participant

August 31, 2014 at 09:57

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#13929 Copied In reply to: Rev Slider Fonts getting cut off

Eva Kemp

Participant

August 30, 2014 at 16:58

Hello,

You can change the Wishlist link in the file wp-content/themes/legenda/header.php (lines 185-187).
To change the links “Your account” and “Logout” you need edit the file wp-content/themes/legenda/framework/theme-functions.php (lines 1001 and 1018).

Regards,
Eva Kemp.

#13915 Copied In reply to: Shop links in Top Bar

Eva Kemp

Participant

August 30, 2014 at 15:45

Hello,

Please show us a screenshot of which links you want to remove.
Thank you.

Regards,
Eva Kemp.

#13913 Copied In reply to: Shop links in Top Bar

Eva Kemp

Participant

August 30, 2014 at 15:43

Hello,

To resolve your issue you need create custom template without sidebar for the page Forum.
How to do this you can read at these links:
http://premium.wpmudev.org/blog/create-a-full-width-page-for-wordpress-in-5-simple-steps/
http://www.expand2web.com/blog/wordpress-custom-page-template-no-sidebars/

Regards,
Eva Kemp.

#13912 Copied In reply to: Full Width Forum

Eva Kemp

Participant

August 30, 2014 at 15:18

Hello,

Could you please provide us with FTP credentials as well?
Thank you.

Regards,
Eva Kemp.

#13911 Copied In reply to: Payment gateways disappeared on checkout pages

Eva Kemp

Participant

August 29, 2014 at 21:43

Hello,

In this case we recommend you to create a ticket at http://support.8theme.com/ and our specialists will look into this issue more deeply.
Thank you.

Regards,
Eva Kemp.

#13895 Copied In reply to: woocommerce checkout integration with amazon payments

Eva Kemp

Participant

August 29, 2014 at 20:47

You’re welcome.
Sorry, but I don’t know what might be the reason.

Regards,
Eva Kemp.

#13892 Copied In reply to: Checkout page does not allow buyers to change shipping address

Eva Kemp

Participant

August 29, 2014 at 20:45

Hello,

There is theme incompatibility with the plugin. To correct this issue we recommend you to create a ticket at https://support.8theme.com/ and our specialists will will look into it more deeply. Don’t forget to provide FTP and wp-admin login details in the ticket.
Thank you.

Regards,
Eva Kemp.

#13891 Copied In reply to: Turn on Cart Pages Messages In Xmarket
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Viewing 28,290 results - 28,261 through 28,290 (of 31,382 total)

Viewing 30 posts - 28,261 through 28,290 (of 31,382 total)

← 1 2 3 … 942 943 944 … 1,045 1,046 1,047 →

Forum Replies Created

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