Forum Replies Created

Viewing 30 posts - 27,151 through 27,180 (of 31,382 total)
1 2 3 … 905 906 907 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    October 5, 2014 at 18:43

    Hello,

    You can translate Contact form using .po files as described in our documentation:
    https://www.8theme.com/demo/docs/idstore/index.html#!/how_to_translate
    Please specify what settings you want to change?
    Do you want to edit the message which you receive after a client fills in the contact form?

    Regards,
    Eva Kemp.

    #18399 Copied In reply to: Edit contact form & e-mail send
    Avatar: Eva
    Eva Kemp
    Participant
    October 5, 2014 at 18:27

    Hello,

    Thank you for the correct wp-admin panel details but we can’t access FTP account now.
    Please check those credentials as well.

    Thank you.

    Regards,
    Eva Kemp.

    #18396 Copied In reply to: Email contact form and sign in.
    Avatar: Eva
    Eva Kemp
    Participant
    October 5, 2014 at 18:18

    Hello,

    Thank you for the credentials.
    You can remove the banner in Blanco – Theme Settings > Product Page > Product Page Banner.

    Thank you.
    Regards,
    Eva Kemp.

    #18395 Copied In reply to: Layer slider stalls after slide 4
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 20:08

    Hello,

    Sorry, but there is no private content in your post.
    Please re-add it.

    Thank you.
    Regards,
    Eva Kemp.

    #18371 Copied In reply to: Responsive css probelm
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 20:06

    You’re welcome.

    Have a great weekend too!
    Regards,
    Eva Kemp.

    #18370 Copied In reply to: Change Out of stock message
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 20:04

    Hello,

    I’ve added the video, but to the left column, not right.
    Please check.

    Regards,
    Eva Kemp.

    #18369 Copied In reply to: Video problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 19:53

    Hello @starmila,

    We need the site url as well.

    Thank you.

    Regards,
    Eva Kemp.

    #18363 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 19:51

    Hello,

    Please specify to which page you want to add the video.

    Thank you.

    Regards,
    Eva Kemp.

    #18361 Copied In reply to: Video problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 19:50

    Hello,

    Yes, 6 items per column will be enough.
    If there are any questions feel free to ask us.

    Regards,
    Eva Kemp.

    #18360 Copied In reply to: Menu Columns mis-aligned
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 19:46

    Hello,

    If you want to translate the theme you can do it in .po file as described in our documentation:
    https://www.8theme.com/demo/docs/royal/#!/0_how_to_translate
    If you just want to change the text you need edit the file wp-content/themes/royal/woocommerce/loop/sale-flash.php (line 33).

    Regards,
    Eva Kemp.

    #18359 Copied In reply to: Change Out of stock message
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 19:22

    Hello,

    Please provide us with the link where you wan to insert the video and the video url as well.
    Also provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #18357 Copied In reply to: Video problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 17:59

    Hello,

    Please provide us with the direct link where the message appears.

    Thank you.
    Regards,
    Eva Kemp.

    #18352 Copied In reply to: Change Out of stock message
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 17:57

    Hello @starmila,

    Please provide us with the login details to wp-admin panel and FTP in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #18351 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 17:54

    Hello,

    I’ve updated Woocommerce plugin and the site is working now.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    #18350 Copied In reply to: homepage not rendering
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 15:37

    Hello,

    You can write login details in Private Content in this topic. It will be visible for administrators only.

    Thank you.
    Regards,
    Eva Kemp.

    #18346 Copied In reply to: Creating content similar to the promoted pages (Cars,Watches etc.)
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 14:29

    Hello,

    We’re glad you managed to find the solution!
    If there are any questions don’t hesitate to contact us.

    Regards,
    Eva Kemp.

    #18344 Copied In reply to: No Review tab on single product page
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 14:04

    Hello,

    Yes, you’re correct.

    Regards,
    Eva Kemp.

    #18342 Copied In reply to: Creating content similar to the promoted pages (Cars,Watches etc.)
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 12:44

    Hello,

    Thank you for the feedback!
    We appreciate it.

    If there any questions feel free to ask us.

    Regards,
    Eva Kemp.

    #18340 Copied In reply to: Logo is not shown in header, when "Logo-on-the-left"
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 12:42

    Hello,

    I’ve removed additional space in the code in functions.php file.
    Please check it now.

    Regards,
    Eva Kemp.

    #18339 Copied In reply to: Child theme trouble
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 12:28

    You’re welcome.

    Regards,
    Eva Kemp.

    #18336 Copied In reply to: Cant translation
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 12:27

    Hello @pramo,

    Have you updated the theme to 2.4.1 version?
    Please do this as the bug is fixed in this version.

    Thank you.
    Regards,
    Eva Kemp.

    #18335 Copied In reply to: Theme is not responding to cart
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 12:25

    Hello,

    Sorry, but this issue isn’t related to our theme, but the plugin developers.
    Please contact them directly. Perhaps they will suggest you some other solution.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    #18334 Copied In reply to: Chat console role problems
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 11:48

    Hello,

    I’ve found 2 strings that weren’t translated and copied your translation into there.
    Please check the site now.
    “Out” and “of stock” are two separate strings for the label icon.

    Regards,
    Eva Kemp.

    #18331 Copied In reply to: Cant translation
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 11:25

    Hello,

    Sorry, but we’re unable to access the site with the provided credentials.
    Please check them.

    Thank you.

    Regards,
    Eva Kemp.

    #18330 Copied In reply to: Layer slider stalls after slide 4
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 11:14

    Hello,

    Sorry, but the credentials to FTP and wp-admin panel are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    #18328 Copied In reply to: Email contact form and sign in.
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 11:10

    Hello,

    Please add this code into custom.css file:

    .header-type-variant2 .logo, .header-type-variant6 .logo, .header-type-variant5 .logo {
display: block !important; }

    To create custom.css you need rename default.custom.css to custom.css via FTP in wp-content/themes/idstore directory. Then enable it in Theme Options > Custom CSS.

    Thank you.

    Regards,
    Eva Kemp.

    #18326 Copied In reply to: Logo is not shown in header, when "Logo-on-the-left"
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 11:03

    Hello,

    Did you try to create new WordPress user with “Operator” role?
    You need to create new user with “Chat Operator” role.
    If it doesn’t help we recommend you to contact the plugin developer http://screets.com/i/screets-live-chat/

    Regards,
    Eva Kemp.

    #18325 Copied In reply to: Chat console role problems
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 10:59

    Hello @iautomate,

    I’ve updated the theme to the latest version – 2.4.1.
    Please check your site now.

    Regards,
    Eva Kemp.

    #18324 Copied In reply to: Theme is not responding to cart
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 10:25

    Hello @starmila,

    You need go to Products > Categories > open category and re-save it. Errors will disappear. The problem is related to changes made in category header editor.

    Thank you.

    Regards,
    Eva Kemp.

    #18321 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    October 4, 2014 at 10:23

    Hello,

    As I see you have old theme version.
    Please update it to 2.4.1:
    https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

    Thank you.
    Regards,
    Eva Kemp.

    #18319 Copied In reply to: Theme Options Save and Menu Save malfunction
  • 1 2 3 … 905 906 907 … 1,045 1,046 1,047
    Viewing 27,180 results - 27,151 through 27,180 (of 31,382 total)
Viewing 30 posts - 27,151 through 27,180 (of 31,382 total)
1 2 3 … 905 906 907 … 1,045 1,046 1,047

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