Forum Replies Created

Viewing 30 posts - 26,641 through 26,670 (of 31,382 total)
1 2 3 … 888 889 890 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 13:47

    Hello,

    Please ask your host to check how much memory is used at your account? Perhaps some processes use a lot of memory and it may cause the issue.

    Thank you.
    Regards,
    Eva Kemp.

    #20129 Copied In reply to: The product does not appear on product page
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 13:44

    Hello,

    As I see you’re using very old theme version.
    Please update it to the latest one – 2.4.1, as some bugs were fixed in there.
    Now Visual Composer is no longer built-in, but is implemented in the theme as a separate plugin, which is suggested to be installed immediately after the theme installation. The plugin archive is included in the theme archive and to start working with it you just need to click “Install plugin” button.

    Also delete wpbakery folder from wp-content/themes/legenda before update.

    Don’t forget to create a backup of all your files and databases before upgrading, and read instructions carefully on how to update your template properly: https://www.8theme.com/demo/docs/legenda/index.html#!/installation

    Thank you.
    Regards,
    Eva Kemp.

    #20128 Copied In reply to: SEO Ranking
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 13:30

    Hello,

    Could you please clarify what you want to change?
    Did you make modifications in the original theme files and style.css file?
    We recommend to make style changes in custom.css file or child theme.
    If you had some changes in the theme files written then you have to contact your host and ask them to restore the site from back up.

    Thank you.
    Regards,
    Eva Kemp.

    #20125 Copied In reply to: Featured product on homepage
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 13:25

    Hello,

    I’ve checked backend VC editor and it’s working correctly:

    Could you please show a screenshot of what you see and what page you’re trying to edit?

    Thank you.
    Regards,
    Eva Kemp.

    #20122 Copied In reply to: Visual Componer not work (backend and Frontend)
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 13:22

    Hello,

    Please go to Settings > Visual Composer and select Content Types where you want VC editor to be displayed.

    Thank you.
    Regards,
    Eva Kemp.

    #20120 Copied In reply to: One Page template
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 13:20

    Hello,

    Have you checked this on mobile device? Does such problem persists there too?
    When you resize a browser window you should reload a page.

    Thank you.
    Regards,
    Eva Kemp.

    #20119 Copied In reply to: BUG: Slider overlaps navigation
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 13:18

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #20118 Copied In reply to: Issues concerning proper images appearance and white spaces
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 13:09

    Hello,

    Please add this code in custom.css file:

    .product-categories > li > a, .sidebar-widget .widget-title {
    padding-left: 20px !important;
}

    Thank you.
    Regards,
    Eva Kemp.

    #20113 Copied In reply to: Changing colors
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 13:05

    Hello,

    Sorry for a delay.
    We couldn’t import demo slider for you because ZipArchive extension isn’t enabled on your server.
    Please contact your hosting provider and ask them to activate this function.

    Thank you.
    Regards,
    Eva Kemp.

    #20111 Copied In reply to: Revolution Slider Error: Slider with alias travel not found
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 12:55

    Hello,

    Could you please show a screenshot what you want to remove and a link to your site?

    Thank you.
    Regards,
    Eva Kemp.

    #20109 Copied In reply to: remove left blog info from header
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 12:53

    Hello,

    I’ve selected “Redirect to the cart page after successful addition” in Woocommerce > Settings > Products tab.
    Please check your site now.

    Regards,
    Eva Kemp.

    #20108 Copied In reply to: How to disable "successfully added to your shopping cart" popup
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 12:05

    Hello,

    Please provide us with wp-admin panel credentials to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    #20102 Copied In reply to: Revolution slider scrolling issue. Images turn transparent when scrolling up.
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 12:02

    Hello,

    You can remove loading icon in Theme Options > General > Show loader icon until site loading > Off.

    Please provide us with your site link and wp-admin panel credentials in Private Content to check the issue with spaces.

    Thank you.
    Regards,
    Eva Kemp.

    #20101 Copied In reply to: removing loading progress bar
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 12:00

    Hello,

    Please try to use this code:

    .header-wrapper.header-type-10.header-scrolling {
background-color: #FF99B3 !important;
}

    Thank you.
    Regards,
    Eva Kemp.

    #20100 Copied In reply to: Change Header Colors
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 11:54

    Hello,

    Sorry, but we don’t have such option. You can only remove the title if you want.

    Thank you.
    Regards,
    Eva Kemp.

    #20098 Copied In reply to: Single Product Page Title
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 11:53

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #20097 Copied In reply to: Issues when navigating between pages
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 11:52

    Hello,

    “SQUARETAC Copyright” has extra class “text-center” added in the column.
    I’ve edited the column for “trial” static block and added the same class.

    Now you can check the footer.

    Thank you.
    Regards,
    Eva Kemp.

    #20096 Copied In reply to: Visual Composer element alignment issue?
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 11:45

    Hello,

    I’ve added the following code into custom.css file:

    .vc_custom_1413455381954 {
   bottom: -10px !important;
}

    Please check the page now.

    Thank you.
    Regards,
    Eva Kemp.

    #20095 Copied In reply to: how i remove the extra space at the bottom of the banner background in homepage?
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 11:20

    Hello,

    Could you please show a screenshot where you want to add an image? You can add it as background editing the row in Visual Composer.

    Thank you.
    Regards,
    Eva Kemp.

    #20093 Copied In reply to: Visual composer, add image on top of element?
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 11:14

    Hello,

    We haven’t had such issues before with our themes.
    Please clarify with more details. Is that notification shown when you try to make some changes in the theme?
    Could you please show a screenshot and provide us with wp-admin panel credentials?

    Thank you.
    Regards,
    Eva Kemp.

    #20092 Copied In reply to: Issues with theme and WPEngine
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 11:09

    Hello,

    To find duplicate slugs, go to Products > Tags and there you’ll see “small”, “medium” and “large” slugs that are already used.

    Thank you.
    Regards,
    Eva Kemp.

    #20090 Copied In reply to: Product attribute question
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 10:53

    Hello,

    This issue is related to your server configuration. Contact your hosting provider and ask them to increase the values for upload_max_filesize and post_max_size functions.
    Thank you.

    Regards,
    Eva Kemp.

    #20085 Copied In reply to: can't install theme
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 10:41

    Hello,

    You’re welcome.

    Have a good day!
    Regards,
    Eva Kemp

    #20083 Copied In reply to: Buttons not functioning
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 10:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #20080 Copied In reply to: Can't install theme versions :(
    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 10:39

    Hello @ploywebdesign,

    You’re welcome.

    Regards,
    Eva Kemp.

    #20079 Copied In reply to: Installation Issues
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 20:35

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #20015 Copied In reply to: Warning: strpos()
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 20:26

    Hello,

    Please provide us with the direct page link where we can see the problem.

    Thank you.
    Regards,
    Eva Kemp.

    #20012 Copied In reply to: Visual Composer element alignment issue?
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 20:22

    You’re welcome.

    Regards,
    Eva Kemp.

    #20008 Copied In reply to: Installation Issues
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 20:21

    Hello,

    We’re unable to view your screenshots because after download the files can’t be opened.
    The path of the files is shown: “W:\constellation web issues\ISSUE1.pdf”. It’s the path of your drive.
    Please upload screenshots to some image storage (for example, http://imgur.com/ ).

    Thank you.
    Regards,
    Eva Kemp.

    #20007 Copied In reply to: Issues concerning proper images appearance and white spaces
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 20:13

    Hello,

    You have file default.custom.css, but you must rename it to custom.css via FTP in the directory wp-content/themes/royal.

    Thank you.
    Regards,
    Eva Kemp.

    #20006 Copied In reply to: Changing colors
  • 1 2 3 … 888 889 890 … 1,045 1,046 1,047
    Viewing 26,670 results - 26,641 through 26,670 (of 31,382 total)
Viewing 30 posts - 26,641 through 26,670 (of 31,382 total)
1 2 3 … 888 889 890 … 1,045 1,046 1,047

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