Hello,
What Safari browser are you using? Is it Windows or MacOS?
Thank you.
Regards,
Eva Kemp.
Hello,
What Safari browser are you using? Is it Windows or MacOS?
Thank you.
Regards,
Eva Kemp.
Hello,
If you are using MailChimp plugin for the contact form (because the shortcode [mc4wp_form] belongs to this plugin) you need check its settings in wp-admin panel > MailChimp for WP.
Thank you.
Regards,
Eva Kemp.
Hello @ziloub,
You’ve already been replied in other topic.
Please don’t create multiple requests.
Thank you.
Regards,
Eva Kemp.
Hello @eddadee,
We’ve update Essential Grid and Ultimate VC Addons plugins for you.
Have a nice day.
Thank you.
Regards,
Eva Kemp.
Hello,
Go to Appearance > Widgets and drag your widgets or Text widget into “Place in header top bar” area.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
We’re glad you resolved the issue.
Have a nice day.
Regards,
Eva Kemp.
Hello,
Could we have FTP credentials as well?
Thank you.
Regards,
Eva Kemp.
Hello,
We’ve fixed the issue with counter.
Please check now.
Thank you.
Regards,
Eva Kemp.
Hello,
I don’t see sidebar on the Home page. Please provide us with the direct page link where you want to remove sidebar from and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with the correct FTP and wp-admin panel credential.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please provide us with more permissions to be able to view Theme Options and editor in Appearance menu?
Thank you.
Regards,
Eva Kemp.
Hello,
Do you want to display the same main menu as in desktop variant?
Thank you.
Regards,
Eva Kemp.
Hello,
Have you checked those plugins with default WordPress theme?
Are they working there?
Please provide us with wp-admin panel credentials to check the issue.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve checked your site and video is full width even if you click to play.

Please provide us with wp-admin panel credentials to check the settings for auto play.
Thank you.
Regards,
Eva Kemp.
Hello,
Please try to disable Ajax Filter in Theme Options > Shop.
Thank you.
Regards,
Eva Kemp.
Hello,
Have you tried uploading an image with higher resolution?
Please check this variant.
Thank you.
Regards,
Eva Kemp.
Hello,
I’m unable to watch your video because of the error “This video is private.”
Perhaps you need remove restrictions from the youtube settings don’t you?
Thank you.
Regards,
Eva Kemp.
Hello,
You can add a new row and use layout 1/4+1/4+1/4+1/4. Add Team Member element to the last 2 columns:

Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but unfortunately it can’t be done.
Please take our apologies.
But you may try to use Posts Grid element in Visual Composer editor, select portfolio to show and you’ll be able to add categories ids which you want to display.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please provide us with a link to your site and wp-admin panel credentials?
You can upload screenshot to some image storage (e.g. http://imgur.com/ ).
Thank you.
Regards,
Eva Kemp.
Hello,
You can translate the theme as described in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate
If you want to use multilingual site you need wpml plugin http://wpml.org/ .
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry but the credentials for FTP are incorrect.
Please provide us with the correct ones.
Thank you.
Regards,
Eva Kemp.
Hello,
You can change color in Theme Options > Color Scheme.
Thank you.
Regards,
Eva Kemp.
Hello,
Thank you.
The credentials work fine.
Please ask your host to change PHP Version from 5.4 to 5.3 if it’s possible and enable “allow_url_fopen” function.
And check the site again after that.
Thank you.
Regards,
Eva Kemp.
Hello,
We’ve taken your suggestion into account and will try to implement that feature in future update.
Than you.
Regards,
Eva Kemp.
Hello,
There is multi-currency feature in wpml plugin:
http://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/
Regards,
Eva Kemp.
Hello,
Please show us a screenshot of a page what result you’re trying to achieve.
Perhaps we’ll try to implement it in future updates.
Thank you.
Regards,
Eva Kemp.
Hello,
You can add persons on the page using Team Member element in Visual Composer editor.
Products are installed with base demo content.
To change Footer Copyright you can add your own widgets into Footer Copyright widget area in Appearance > Widgets.
Thank you.
Regards,
Eva Kemp.
Hello,
Have you tried posting it?
Is the code shown as well after posting?
Thank you.
Regards,
Eva Kemp.