Forum Replies Created

Viewing 30 posts - 2,581 through 2,610 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 15:26

    Hello,

    Sorry, but in this case you have to contact Woocommerce support because order emails are configured by their team.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 15:13

    Hello,

    As our developers are still working on theme update that will be compatible with new Woocommerce version, I’ve forwarded this bug to them. It will be fixed in the soonest update.
    Meanwhile we recommend you to revert back to old Woocommerce version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 13:05

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 11:42

    Hello,

    Please use this css code:

    .blog-post .content-article li {
        font-size: 16px;
        font-family: Armata;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 11:23

    Hello,

    I’ve activated the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General. Please check Contact page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 11:21

    Hello,

    Please provide wp-admin credentials in Private Content and show a page where the issue persists.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 10:24

    Hello,

    Please provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 10:23

    Hello,

    We haven’t released new Woopress version yet. So you have to revert back to previous Woocommerce version 2.5.5 until theme update is produced.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 10:21

    Hello,

    No, we’re still working on the theme update.
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 10:15

    Hello,

    Add this css code:

    .footer-product a, .footer-product span {
        color: #fff !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 10:09

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 09:55

    Hello,

    The issue has been fixed.
    Clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 09:40

    Hello,

    Are you using Woo Product Categories element in VC editor?
    Try to use 8theme Product Categories element instead.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 09:38

    Hello,

    As I see “Sign In” string isn’t translated http://prntscr.com/bqa8c4.
    As the theme uses “woopress” text domain you need translate its strings. So please do this.

    The changes won’t be lost after theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 19:14

    Hello @plandman72,

    You can update Visual Composer plugin via FTP. Download the latest version here https://www.8theme.com/download-plugins/.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 17:15

    Hello,

    I don’t see the errors you mentioned on your site.
    Please clarify how to replicate this.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 16:52

    Hello,

    3.1. Create a row with needed elements and copy the code from your home page editor.

    5. Sorry, but there is no such option in the theme.

    6. For single product page use this code:

    .product-name {
        font-size: 20px;
    }
    .short-description table td {
        font-size: 10px;
    }

    and for shop page:

    .products-grid .product .product-name {
        font-size: 18px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 15:18

    Hello,

    You have this code in Custom CSS:

    article.post h2 a {
        color: #22a2dc;
    }

    Remove it and titles will be black again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 15:11

    Hello,

    You don’t need license for plugins.
    All plugins updates can be found at this page https://www.8theme.com/download-plugins/.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 13:55

    Hello,

    I’ve imported Bags template. You can find it in wp-admin panel > Pages > Home Bags.
    Also you need delete “woocommerce” folder in the directory wp-content/themes/woopress/ and reupload it from the theme package.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 13:47

    Hello,

    Please check if you have GD extension installed on a server. Ask your hosting provider support about it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 13:43

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 13:42

    Hello,

    Try to use this code:

    .sidebar-widget a {
        color: red;
    }
    .sidebar-widget a:hover {
        color: green;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 13:18

    Hello,

    Please provide us with FTP and WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 12:55

    Hello,

    Unfortunately there is no such feature.
    You need contact Woocommerce support regarding your query or read their article:
    https://docs.woothemes.com/document/customise-the-woocommerce-breadcrumb/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 12:46

    Hello,

    You need delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from the theme package.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 12:16

    Hello,

    Try to change margin value to this margin: 4px -5px 0 -9px; in the code .topbar-widget.etheme_widget_socials::before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 12:10

    Hello,

    To change menu items size in fixed header use this css code:

    .fixNav-enabled .fixed-active .header-type-2 .menu-wrapper .menu > li > a {
      font-size: 15px;
    }
    .fixNav-enabled .fixed-active .navbar {
        padding: 0px 0 !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 12:07

    Hello,

    I’ve checked the product page with default WordPress theme and the same issue persists with it too. We recommend to contact Woocommerce support to investigate this problem.
    Also we recommended you to revert back to previous Woocommerce version. Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2016 at 11:51

    Hello,

    You can create attributes in Products > Attributes and assing them to your variable products https://docs.woothemes.com/document/variable-product/ , this way variations will be shown.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 2,581 through 2,610 (of 31,382 total)
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