Return to previous page

Topic: Error Message after updating products/logging in to admin area

ergosum

Participant

June 23, 2016 1:22 am

Hi there,

I am getting the following error message when trying to log in, if I refresh it sometimes works and lets me access the admin panel, then I get the message again when trying to update products, and even category images:

Fatal error: Call to undefined function etheme_get_option() in /home/bossbabes/public_html/wp-content/themes/legenda/framework/woo.php on line 624

Please help!
Site URL: hidden
Theme version: v 2.11
WooCommerce version: 2.6.1

Content is visible for topic creator and
support staff only.

#130747 copied to clipboard

Like

Eva Kemp

Support staff

June 23, 2016 8:21 am

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins http://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#130775 copied to clipboard

Like

ergosum

Participant

July 5, 2016 3:15 am

Hi Eva,

I have updated the theme, and the woocommerce plugin but I am still having issues, I now have the following error message: Fatal error: Call to undefined function get_editable_roles() in /home/bossbabes/public_html/wp-content/plugins/js_composer/include/classes/core/access/class-vc-current-user-access-controller.php on line 36

This is driving my client insane, please can you help get it fixed.

Also what do I need to do to get all of the product images looking uniform? at the moment they are all shapes and sizes.
Thanks.

#132488 copied to clipboard

Like

ergosum

Participant

July 5, 2016 3:22 am

Just had this error when trying to set a product as featured too: Fatal error: Call to undefined function etheme_get_option() in /home/bossbabes/public_html/wp-content/themes/legenda/framework/woo.php on line 624

Thanks.

#132489 copied to clipboard

Like

Eva Kemp

Support staff

July 5, 2016 7:38 am

Hello,

Please provide us with FTP credentials.

Regards,
Eva Kemp.

#132502 copied to clipboard

Like

ergosum

Participant

July 7, 2016 4:47 pm

Hi Eva, info added to private area
thanks.

Content is visible for topic creator and
support staff only.

#132854 copied to clipboard

Like

Eva Kemp

Support staff

July 7, 2016 5:15 pm

Hello,

I don’t see the errors you mentioned on your site.
Please clarify how to replicate this.

Regards,
Eva Kemp.

#132861 copied to clipboard

Like