Forum Replies Created

Viewing 30 posts - 2,551 through 2,580 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 14:56

    Hello,

    We’ll fix this bug soon and update theme files on ThemeForest, so you’ll be able to reupload the theme.

    Thank you for your understanding and patience.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 13:06

    Hello,

    You need upload better quality image as hover image for zoom effect, as we are using images with original dimensions 2160 × 2349 pixels on our demo.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 11:49

    Hello,

    Use this code in Global Custom CSS:

    .vc_tta-color-white.vc_tta-style-modern.vc_tta-tabs .vc_tta-panels {
        background-color: transparent;
        border-color: transparent;
    }
    .vc_tta.vc_general .vc_tta-panels-container .carousel-area .owl-controls .owl-next {
       right: -20px;
    }
    .vc_tta.vc_general .vc_tta-panels-container .carousel-area .owl-controls .owl-prev {
       left: -20px;
    }
    .vc_tta-color-white.vc_tta-style-modern .vc_tta-tab.vc_active > a {
        border-color: transparent;
        background-color: transparent;
    }
    .vc_tta-color-white.vc_tta-style-modern .vc_tta-tab > a {
        border-color: transparent;
    }

    I’ve added Post Grid element under Posts Slider. Please check it.
    As VC authors updated Post Grid element, it differs from our demo, because on our demo site we use old plugin version.
    To show posts excerpts go to Theme Options > Blog layout > Excerpt length(words) and set words number to display.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 11:23

    Hello,

    You can check Wishlist settings in wp-admin panel > YITH Plugins > Wishlist > Settings.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 11:21

    Hello,

    I’ve replaced the previous code with this one:

    .page-content {
       direction: initial;
    }

    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 11:15

    Hello,

    Try to delete “woocommerce” folder in the directory wp-content/themes/woopress/ and reupload it from a new theme package.
    Also check if the same issue persists with default Woocommerce theme Storefront https://woocommerce.com/storefront/ (if it persists there too, then this problem is related to Woocommerce plugin).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 10:38

    Hello,

    As I see you’re still using old plugins versions.
    Update them via FTP. Download new archives here https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 10:32

    Hello,

    As I see image and description is shown:
    http://prntscr.com/brfi8c

    Please clarify where exactly we can see the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 10:25

    Hello,

    Please specify how you want to order the tabs on single product pages.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 09:04

    Hello,

    Please provide WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 09:02

    Hello,

    I’ve reuploaded “woocommerce” folder in wp-content/themes/woopress directory. Now product type selection is working http://prntscr.com/brekft.
    Plus/minus quantity option was removed in one of Woocommerce updates. You can use this plugin to get it back https://wordpress.org/plugins/woocommerce-quantity-increment/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 08:50

    Hello,

    You need update the theme manually via FTP.

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 08:48

    Hello,

    Please check String Translation section now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 08:32

    Hello,

    Please provide us with correct FTP and WP admin credentials. Our developers will fix this issue for you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 08:31

    Hello,

    Please use this code in Global Custom CSS:

    .main-footer .et-follow-buttons a {
        font-size: 20px !important;
        padding-right: 20px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 08:19

    Hello,

    Sorry for a delay.
    We’ve reuploaded the image “bag-Botkier.jpg” with right proportions. Please check the site now.
    All your images should have similar proportions to show them correctly, the approximate dimensions are 1 000px × 1 510px.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 08:14

    Hello,

    To remove price range follow this article:
    http://businessbloomer.com/disable-variable-product-price-range-woocommerce/

    Unfortunately there is no option to set custom footer for single product page, only for Shop page and it will be shown for all products pages. You can set it in Shop page editor on the right side http://prntscr.com/bre4cr .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 08:02

    Hello,

    Please don’t create duplicate topics. We’re investigating the issue and will reply in your previous topic.

    How to mark featured products please read here:
    https://support.woothemes.com/hc/en-us/articles/203104327-Mark-Product-as-Featured

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 10, 2016 at 09:58

    Hello,

    1. Go to Appearance > Menus, open Screen Options at the top and tick “Product Categories”, then the categories section will appear in the menu items list and you’ll be able to add them to your menu.

    2. Related products are shown from one category. So make sure you created categories in Products > Categories and marked products with them.
    Brands can be created in Products > Brands.
    Where do you want to display latest products?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 10, 2016 at 09:53

    Hello,

    Add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .cart-bag .ico-sum {
        background-color: black;
    }
    .cart-bag .ico-sum::before {
        border-color: black;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 10, 2016 at 09:48

    Hello,

    You need edit the file wp-content/themes/woopress/framework/css/admin.css and add the code:

    .promo-text-wrapper {
       display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 9, 2016 at 18:14

    Hello,

    Please add this code in Global Custom CSS:

    .vc_tta.vc_tta-style-modern .vc_tta-tab > a {
        font-size: 16px;
        font-family: Roboto;
        text-transform: uppercase;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 9, 2016 at 18:10

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 9, 2016 at 18:09

    Hello,

    You need install the theme via FTP as described in the documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 18:22

    Hello,

    As I see slider height is quite big http://prntscr.com/bqgfhe.

    Please clarify what exactly you want to increase.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 18:15

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 16:30

    Hello,

    There is no such option in Woocommerce settings, you can try the code described in this article https://www.skyverge.com/blog/add-information-to-woocommerce-shop-page/ (the section “Show Product Weight on WooCommerce shop pages”).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 16:20

    Hello,

    I’ve edited the code in custom.css file to this:

    .header-type-6 {
    background-image: url(http://www.empire-properties.co.za/wp-content/uploads/2016/06/back02-e1467988895446.png);
    background-repeat: repeat;
    }
    
    .header6 .container {
        background-color: transparent;
    }
    
    .main-nav {
       background-color: #151515;
    }

    Clear browser cache and check header now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 15:36

    Hello,

    Please check if the same issue persists with default Woocommerce theme Storefront https://woocommerce.com/storefront/ .
    Let us know the result.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 15:28

    Hello,

    Please show a screenshot what exactly you want to achieve.

    Thank you.
    Regards,
    Eva Kemp.

  • 1 2 3 85 86 87 1,045 1,046 1,047
    Viewing 2,580 results - 2,551 through 2,580 (of 31,382 total)
Viewing 30 posts - 2,551 through 2,580 (of 31,382 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.