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Viewing 30 posts - 24,811 through 24,840 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 12:02

    Hello,

    Please provide us with FTP access as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 12:00

    Hello,

    If you want to use multilingual site you need install wpml plugin http://wpml.org/ . It’s fully compatible with our theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 11:57

    Hello,

    I’ve added the following code into custom.css file:

    .product-information .product-name-price {
        height: 40px;
    }

    Please check the variation data display now.
    Concerning the registration form please update Woocommerce plugin to the latest version to be able to check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 18:23

    Hello,

    Please add this code into custom.css file:

    .header-logo {
        padding-left: 280px !important;
    }
    .tbs {
        display: none !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 18:18

    Hello,

    Have you changed the password to wp-admin panel?
    I’m unable to log in now.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 18:11

    Hello,

    There was an error when importing one file, so we divided it into several parts to prevent any errors.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 18:06

    Hello @lvl5ballz,

    Sorry for misunderstanding.
    I’ve checked your site and the footer is shown fine for non-logged in user.

    Please clear your browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 17:58

    Hello,

    Please update Revolution Slider plugin to 4.6.3 version.
    In the new theme package you’ll find the latest version of revolution slider plugin which is located in idstore/code/plugins folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 17:33

    Hello @Victoria,

    Go to Settings > Visual Composer and select Content Types where VC editor should be used.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 17:32

    Hello,

    Please check registration form now.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 17:05

    Hello,

    1. I’ve recreated the Blog page with the link http://www.platinum-sun.com/blog-2/ . Please check it. You can add it to your menu instead of the previous blog page.
    2. To fix the warnings you need go to Products > Categories > open category and re-save it. Errors will disappear. The problem is related to changes made in category header editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 16:37

    Hello,

    You can download the latest theme version http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 and in the theme package you’ll find the files for Essential Grid demo import. The files are placed in the folder “documentation”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 16:31

    Hello,

    Yes, you need delete the first Home menu item and then add Beauty page item and rename its navigation label to Home.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 16:28

    Hello,

    1. We’re sorry, this mistake will be fixed in the next update. Now you can edit the file wp-content/themes/royal/woocommerce/myaccount/form-login.php (line 43) to correct it.

    2. To change PayPal image you need edit Woocommerce file: wp-content/plugins/woocommerce/includes/gateways/paypal/class-wc-gateway-paypal.php

    3. To align the loading icon add this code into style.css file of your child theme:
    #floatingCirclesG { top: 27%; }

    4. Add this code to style.css of the child theme:

    .media-object {
        width: 90px;
    }

    5. There is no such option in the theme but you can edit the file if you have the required skills:
    wp-content/themes/royal/woocommerce/product-quick-view.php.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 16:04

    Hello,

    You have allow_url_fopen function disabled. Please ask your host to enable it. After that try to install the template again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:58

    Hello,

    You’re using old theme version. Please update it to 1.5:
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:51

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:51

    Hello,

    When changing a template you need also change home page in Appearance > Menus. Add the “Beauty” page to your menu and just rename the label to Home.
    Also you need install the plugin MailChimp http://wordpress.org/plugins/mailchimp-for-wp/ to prevent the shordcode [mc4wp_form] showing.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:46

    Hello @mleihs,

    Did you translate our theme file or Woocommerce?
    https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate

    You should translate Woocommerce file as well:
    http://docs.woothemes.com/document/woocommerce-localization/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:41

    Hello,

    In the previous post you provided us with different site url.
    Now in your screenshots the link is http://borntobeman.com/ not http://www.boutiqueboo.co.uk .
    So what site needs to be edited?
    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:37

    Hello,

    What Revolution Slider version are you using?
    Is your theme 3.6 version?
    Please update it https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade and in the new package you’ll find the latest version of revolution slider plugin which is located in idstore/code/plugins folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:35

    Hello,

    As I see your site is working fine.
    Please specify what the exact issues are.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:31

    Hello,

    There is no possibility to categorize images, you can create categories for products, posts and set their IDs to know what posts to show.
    Please specify you see the images you want to edit as I can’t find them at this link http://bkbcuracao.com/comingsoon/grabillcabinets/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:25

    Hello,

    We’re very sorry, but there is no possibility to change “More details” button to “View Large”.
    You can contact some developers to achieve what you need.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:21

    Hello,

    Sorry, but we don’t see the issue with scrolling. Please check your site with default WordPress theme if the problem persists there too.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:16

    Hello,

    Please add this code into custom.css file:

    .et-mobile-menu li a  {
    color: white !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 15:11

    Hello,

    Sorry for a long delay.
    We’ve checked your site on iPhone 5s with the latest version of IOS and haven’t seen the problem.
    Please check this issue with default WordPress theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 14:54

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 14:54

    Hello,

    I’ve created phpinfo file in your site directory and it’s showing your php version is 5.2:
    http://imgur.com/EvlZ2bt

    So you need ask your host to change it to 5.3 version at least.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2014 at 14:50

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.
    What theme version are using?
    If it’s 1.4, then please update it to the latest version 1.5:
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”).

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 24,811 through 24,840 (of 31,382 total)
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