Forum Replies Created

Viewing 30 posts - 23,671 through 23,700 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 22:45

    Hello @bdavis,

    The plugins have been updated for you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 22:14

    Hello @burnt_toast,

    I’ve sent plugins archives to your email address.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 21:49

    Hello @bdavis,

    The problem is caused by Radar plugin. I’ve disabled it and tabs are working. Please check and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 20:42

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 20:21

    Hello,

    You’re welcome.
    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. VC plugin works fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send a current version to you. We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 19:36

    Hello,

    You may try to use this plugin https://wordpress.org/plugins/really-simple-captcha/
    Please note we don’t guarantee full compatibility of 3rd-party plugins with our theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 19:33

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. VC plugin works fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send a current version to you. We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    I’ve updated Visual Composer plugin for you.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 19:31

    Hello,

    I’ve reuploaded the theme files and updated Visual Composer plugin.
    Please check your site now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 19:19

    Hello,

    When accessing the site http://clubdevinoslosada.com it’s redirecting to this link http://www.losadavinosdefinca.com/ . Did you create redirects?
    How can we replicate the issue? Could you please describe with more details?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 19:11

    Hello,

    Please update the theme to the latest version 1.5.2.
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (“1.5 Theme Upgrade”)

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 18:08

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 18:06

    Hello,

    Where did you translate that text then?
    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 18:03

    Hello,

    “Special” products are shown with the widget “8theme Special Offers” which you can add to Product Page Sidebar. The products which you mark as special will be displayed in the sidebar with the help of that widget.
    To remove products from Best Sellers page just delete the shortcode.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 17:52

    Hello,

    Concerning the mixed content you can refer to this article https://managewp.com/wordpress-ssl-settings-and-how-to-resolve-mixed-content-warnings
    Try to use one of the solutions.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 17:49

    Hello,

    Sorry, but we don’t see the issue on the site:
    http://i.imgur.com/MzNaBjG.png
    What mobile device are you checking in?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 17:37

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 17:36

    Hello,

    I’ve added the code from Woocommerce documentation to functions.php file.
    Please check the site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 17:34

    Hello,

    There is a problem with your permalinks settings. Please check them.
    Also ask your host to increase memory limit as there is an error:
    Fatal error: Out of memory (allocated 20971520) (tried to allocate 2048 bytes)

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 16:40

    Hello,

    I’ve updated Visual Composer plugin and the errors have gone.
    Please check now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 16:34

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 16:33

    Hello,

    I’ve updated Visual Composer plugin. As I see site description font is the same for all pages now.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 16:25

    Hello @ansosan,

    Please don’t create multiple requests. You’ve been replied in this topic.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 16:23

    Hello,

    As I see price and product titles are shown on the Shop page.
    I’ve selected Cart and Checkout pages in Woocommerce > Settings > Checkout tab and the pages are working now.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 16:16

    Hello,

    You’ve been replied on this topic.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 16:16

    Hello @ycauquil,

    Unfortunately there is no solution for now.
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 16:13

    Hello @Nebulas,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 16:12

    Hello,

    Yes, sorry for misunderstanding.
    You’ll be able to show best seller products only when you start sell products.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 16:06

    Hello,

    Unfortunately there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 14:44

    Hello,

    Sorry, but that is Visual Composer feature and if there is no option in the settings then you have to edit original files.
    You can choose between video file types: ogv, webm or mp4. Only one video will be shown. You don’t need to add all the links.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 19, 2014 at 14:35

    Hello,

    You didn’t translate all words in pt_BR.po file in wp-content/themes/idstore/languages directory. Please check it carefully.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 23,700 results - 23,671 through 23,700 (of 31,382 total)
Viewing 30 posts - 23,671 through 23,700 (of 31,382 total)
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