Forum Replies Created

Viewing 30 posts - 22,921 through 22,950 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 18:24

    Hello @romanier,

    You’re using old theme version. Please update it to 1.5.2 version.
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 18:08

    Hello,

    1. Please add this code in custom.css file:

    .header-type-7 .header .tbs span  {
        display: none;
    }

    2. Please clarify your 2nd question. As I see you removed breadcrumbs.
    3. Please provide us with FTP credentials as well to investigate the issue with tabs.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 17:55

    Hello,

    I’ve edited the code in custom.css file.
    Please check the menu now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 17:40

    Hello,

    Please specify how we can replicate the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 17:38

    Hello,

    1. To remove Checkout method you need select default checkout page in Theme Options > Shop > Checkout page > Default.
    2. To change images dimensions go to Woocommerce > Settings > Products tab and change sizes for Catalog images. Then regenerate thumbnails with this plugin http://www.carritosdechucherias.es/comprar-carritos-de-chucherias/
    3. Do the same for thumbnails as described in step 2.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 17:20

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 17:20

    Hello,

    1./3. Please provide us with wp-admin panel credentials in Private Content to check the issue.
    2. You can put something in header only when languages area is enabled and drag some widgets in “Place in header top bar” area in Appearance > Widgets.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 16:58

    Hello @WaniCreative,

    Yes, you should translate each attribute.
    Also you need to edit each product for the changes.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 16:54

    Hello,

    Please provide us with wp-admin panel credentials and describe how you’re checking your 404 page: when searching a product via search form or when opening non existing page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 16:41

    Hello,

    The issue has been fixed.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 16:37

    Hello @romanier,

    Please create a user for us in wp-admin panel and provide us with the access as well as for FTP account.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 16:13

    Hello,

    1. Please add this code into custom.css file:

    .header-logo img {
        max-width: 420px;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    2. Add this code in custom.css to change header background color:

    header {
        background-color: red !important;
    }

    Change color value to yours.

    3. To have products page you need go to Woocommerce > Settings > Products tab and select your products page in Shop page field.

    4. Could you please clarify the 4th question? What do you want to do with those images?

    5. Unfortunately frontend VC editor doesn’t work and we recommend you to use backend editor instead.
    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 16:05

    Hello @thedude007,

    FTP credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 15:49

    Hello,

    Sorry, but there is no option to search by tags in the theme, only by product names.
    You may try to use some plugin to achieve what you need.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 15:46

    Hello,

    We’re unable to connect to FTP. Do you have any restrictions?
    Also this link new.bertplantagie.nl/wp-admin doesn’t work.
    Please check if you uploaded all images into /public_html/new/wp-content/uploads directory.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 15:39

    Hello,

    We can’t connect to FTP account getting the error:
    Status: Connection attempt failed with “EAI_NONAME – Neither nodename nor servname provided, or not known”.
    Error: Could not connect to server

    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 15:04

    Hello @WaniCreative,

    You’ve written prices in Products > Attributes and haven’t translated those options.
    So to make the prices be changed in different languages you need translate them according to the documentation:
    http://wpml.org/documentation/support/translating-woocommerce-sites-default-language-english/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 14:54

    Hello @hcMtom,

    1. I’ve centered the text on the banner on Register page.
    Please check.
    2. The problem is caused by empty sub items you’ve added to the menu.
    You need remove them and mobile menu will start working.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 14:42

    Hello,

    In Woocommerce > Settings > Accounts tab you had “Automatically generate username from customer email” and “Automatically generate customer password” options enabled which create a user and password automatically. I’ve unchecked them and now “Create account” form is shown on Checkout page. Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 14:23

    Hello,

    Are you editing 404.php file in wp-content/themes/legenda directory?
    Please provide us with a link to your 404 page and the one you get on your site.
    Also give us access to wp-admin panel and FTP.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 14:16

    Hello,

    If you want to remove login form from Checkout page you need add this code in custom.css file:

    form.login {
        display: none;
    } 

    To create custom.css rename default.custom.css to custom.css in wp-content/themes/blanco via FTP.
    Then enable it in Blanco – Theme Settings > tick “Enable Custom CSS”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 12:52

    Hello,

    Please update the theme to the latest 1.8 version.
    https://www.8theme.com/demo/docs/xmarket/index.html#!/upgrade
    Don’t forget to create back up of your files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 12:34

    Dear clients,

    Please take our apologies for a long delay concerning this issue.
    We’ve investigated this query, but unfortunately our theme doesn’t have possibility to implement 2 sliders instead of headings.
    The only solution we can suggest is to modify it locally and replace Revolution Slider with Master Slider in the option. This requires additional customization, that’s why it’s a paid service. If you agree and are interested in it please contact us via our contact form https://www.8theme.com/contact-us/ and mark it as “Additional customization”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 12:27

    Hello,

    I’ve added margin-left value in row editor. Please check the link http://americanclasschrome.com/dynaflex-exhaust/ now.

    Your original image is too small. You should upload an image with approximate dimensions 1 900px × 2 533px.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 12:13

    Hello @Mentadata,

    Sorry for a long delay.
    The issue with notices will be fixed in the next update. It’ll be released very soon.

    Thank you for your patience.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 11:05

    Hello,

    You may use some plugin but we can’t guarantee its full compatibility with the theme.
    You may test some plugins.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 11:04

    Hello,

    Could you please clarify your question with more details?
    What are you trying to do?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 10:58

    Hello,

    As I see there is no Qty option on the Cart page.
    Please clear your browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 10:52

    Hello,

    3. I’ve opened the file /home2/adierel/public_html/studiokaftor.com/kidsshop/wp-content/themes/legenda/languages/he_IL.po and haven’t seen the translation for contact form text. Please check it yourself and edit it.
    5. To enter facebook link you need edit the file wp-content/themes/legenda/framework/shortcodes.php (find the section “! Share This Product” and there you’ll see social icons code).
    6. Please try to use this code in custom.css file:

    .product-info .span5, .product-info .product_meta {
        float: left !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 10:15

    Hello,

    The problem with pagination persists with default WordPress theme too. So the issue isn’t related to our theme but you need contact Woocommerce support team to investigate it.

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 22,921 through 22,950 (of 31,382 total)
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