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Twitter feed and rss feed breaks site - by agustin

This topic has 17 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Olga Barlow

agustin

Participant

December 23, 2014 at 15:11

Dear 8theme team,

Please can you check now? I believe the host has opened the site.

The problem is the following:

8theme twitter feed and any other RSS feed breaks the site.

I call the widgets with

<?php echo do_shortcode( ‘[widget id=”etheme-twitter-2″]’);?>
<?php echo do_shortcode( ‘[widget id=”rss-2″] ‘);?>
<?php echo do_shortcode( ‘[widget id=”rss-3″] ‘);?>

this is in a child time folder footer.php file…

I stopped using the static blocks because I was debugging the site, the shortcode approach
allows me more control.

IMPORTANT: at the present the website IS LIVE. So we need to be careful with deactivating all the plugins fo the website because this will be a disaster for a visit.

8THEMES TWITTER FEED:

<?php echo do_shortcode( ‘[widget id=”etheme-twitter-2″]’);?>

The twitter widget that comes with the theme
is not working in single product pages… it breaks the design,

also the other two widgets, when are present in the footer.php file (i have removed them temporary)

<?php echo do_shortcode( ‘[widget id=”rss-2″] ‘);?>
<?php echo do_shortcode( ‘[widget id=”rss-3″] ‘);?>

if I add this 2 shortcodes, the design will break, sliders wont work, jquery gallery grid gallery
wont work and other things may break to. this rss feeds are built-in wordpress widgets.

The website is now live, so I cant place this 2 shortcodes until they work correctly.

the twitter one is live , but in the single product pages is not appearing.

At the moment this two problematic shortcodes have been // commeted out in the footer.php file in the child theme folder.

Why is this happening?

Please, contact administrator
for this information.

#30886 Copied

16 Answers

Eva Kemp

Support staff

December 23, 2014 at 18:01

Hello,

Have you checked other twitter shortcodes using some plugins?
Does the problem persist only with our widget?

Thank you.
Regards,
Eva Kemp.

#30925 Copied

agustin

Participant

December 23, 2014 at 18:36

the problem is clearly a conflict with the 8theme twitter plugin.
i havent tried another one, why should I?
Also please advice about the conflict with the native RSS feeds…i need them there
theme should work with theme plugins and with native wordpress widgets…no?

#30929 Copied

Eva Kemp

Support staff

December 24, 2014 at 16:54

Hello,

You didn’t close div tag in the file. That’s why there was a problem.
We’ve edited the code and now it’s ok.
Please check.

Thank you.
Regards,
Eva Kemp.

#31027 Copied

agustin

Participant

January 12, 2015 at 13:42

Hi guys I have a problem, i had reported in the past this problem, you answer there was a open div that was making the issue, but now I found that the same issue is still happening in the home page:

rss feeds and twitter feeds are not showing correctly.

this only happens in the main page: something breaks javascript and makes the whole site look bad…
plus the rss and twitter feeds never show up…

I Had to remove this from the site because of complaint of the website owner…
please help me…this is really dragging me down.

#32910 Copied

Eva Kemp

Support staff

January 12, 2015 at 17:40

Hello,

Please specify how we can replicate the issue.

Thank you.
Regards,
Eva Kemp.

#32981 Copied
agustin

Participant

January 12, 2015 at 18:56
When this shortcodes are added to the footer.php file in the child theme folder, design breaks, seems to be a javascript conflict.

the lines of code that “break” the design and cause the conflict are these:
```
<?php echo do_shortcode( '[widget id="text-11"]' );?> 
<?php echo do_shortcode( '[widget id="etheme-twitter-2"]');?>
<?php echo do_shortcode( '[widget id="rss-2"]');?>
<?php echo do_shortcode( '[widget id="rss-3"]');?>
```
you can test by adding them to the footer.php file.
Please do not deactivate all plugins because site is live… is you need to do it pls reactivate the same ones again…thank you.
#33005 Copied
agustin

Participant

January 13, 2015 at 15:52

Hi guys… any news??? should I create a new post?

#33217 Copied

agustin

Participant

January 13, 2015 at 15:54

Just in case, I want to clarify that I tried to use the shortcodes in and the content blocks, but the same results: all breaks. that’s the reason why I tried with the footer.php approach to create the footer…

#33221 Copied

Eva Kemp

Support staff

January 13, 2015 at 17:13

Hello,

What problem did you experience when you tried to create a static block for footer?
Could you please provide with a link of that block?

Thank you.
Regards,
Eva Kemp.

#33251 Copied

agustin

Participant

January 13, 2015 at 22:02

I have deleted the block, the block contained the shortcodes mentioned before. please HELP me to solve this… i need to have the widget feed working. the last “fix” you made only worked in single product pages but javascript conflict appeared in the home page…

if you test the shortocodes you will see, just add them to the footer and see…the quickest way to see the problem is to paste the php echo do_shortcode( ) , then try the website, see the homepage and single product page… there is some kind of conflict that breaks the javacript…. the menu dropdown stops working, the slider stop working, the other plugins that work alone stop working and so on… please check i need to solve this situation for my client who is desperate. thank you for your kind assistance in this matter.

#33310 Copied

agustin

Participant

January 14, 2015 at 12:37

Hi guys, I have not hear from you… did you have time to check this problem?
Thank you.

#33397 Copied

Eva Kemp

Support staff

January 14, 2015 at 13:09

Hello,

Please create a ticket using our contact form https://www.8theme.com/contact-us/ and our specialists will look into this issue more deeply. Don’t forget to provide wp-admin panel and FTP access.

Thank you for your patience.
Regards,
Eva Kemp.

#33403 Copied

agustin

Participant

January 14, 2015 at 13:16

OK…i will do that…what is the difference of posting in this forum?
please help me to solve this… i feel a bit tired of posting the same problem once and again and again…thank you for your help!

#33405 Copied

agustin

Participant

January 14, 2015 at 13:22

just send the same information via email, couldnt send it to the technical department because only allows sales …so I send it to sales…. :/ in the private section of this post you can find the copy of the email i sent using the form.

Please, contact administrator
for this information.

#33408 Copied

agustin

Participant

January 16, 2015 at 11:25

hi guys no response from support… can you pls tell me something I feel abandoned.

#33851 Copied

Olga Barlow

Support staff

January 27, 2015 at 13:44

Hello,

Problem caused by compatibility with third-party plugin – Meta Slider. We replaced your slider by image and seems everything works fine. Check, please.
And we would recommend you to use Static Block & Visual Composer to create footer, because you may lose some styles for some elements.

Regards,
Olga Barlow

#37349 Copied
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