Forum Replies Created

Viewing 30 posts - 22,741 through 22,770 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 18:20

    Hello,

    Please add this code in custom.css file:

    .wpb_single_image.wpb_content_element {
    width: 700px;
    }

    Or you can edit your picture with some image editor such way to be able to add it as a background for full width row.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 18:10

    Hello @scottlee,

    Please don’t create multiple posts in different topics.
    You’ve been replied in the topic that you created.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 18:09

    Hello,

    Please provide us with screenshots of the errors and FTP/wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 18:06

    Hello,

    The image link isn’t loading.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 18:05

    Hello,

    Please add this code in custom.css file:

    @media (max-width:480px) {.banner .banner-content p {
        display: block;
    }}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 18:02

    Hello @Santiago,

    Please provide us with FTP and wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 18:01

    Hello,

    We can’t connect to FTP getting this error:
    Error: Connection timed out
    Error: Could not connect to server

    Are you using non standard port for FTP?
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 17:58

    Hello,

    You’re welcome.
    We’ll take your query into our account to add more pages in future updates.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 17:56

    Hello,

    Now you have memory_limit 64M. Ask your host to increase the value to 128M.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 17:53

    Hello,

    1. You can edit meta information in wp-content/themes/royal/header.php file.
    2. It’s possible to change a page title.

    Please provide us with wp-admin panel credentials in Private Content and specify to what title you want to change it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 17:25

    Hello,

    I’ve manually imported some pages that are implemented in base demo content.
    Please check now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 17:09

    Hello,

    Sorry for a delay.
    We are investigating this issue.
    As soon as there is a result we’ll let you know.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 17:05

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 16:59

    Hello,

    You’re welcome.

    Yes, it’ll be fixed in future updates.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 16:57

    Hello,

    Your original image has width only 400px. Please upload larger image in sizes.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 16:19

    Hello,

    I’ve added this code in custom.css file:

    .products-grid .product-title {
       font-size: 8px !important;
    }

    Please check now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 16:04

    Hello,

    There is an error on your site:
    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32 bytes)

    Please contact your host and ask them to increase memory limit.
    After that try to install plugins again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 15:50

    Hello,

    You didn’t create variations in a product editor. Go to Products > select a product to edit and in “Product Data” section click “Variations” tab, add all items and write a price for each one.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 15:14

    Hello @creeb,

    Please provide us with FTP credentials as well and specify what you’re unable to translate.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 15:10

    Hello,

    I’ve updated plugins for you.
    Have you installed demo content as described in our documentation?
    https://www.8theme.com/demo/docs/royal/#!/demo_data_installation

    Unfortunately other pages isn’t imported in base demo content, but you can create them using Visual Composer editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 14:52

    Hello,

    You’re welcome.
    Have you checked SPAM folder of your email account?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 14:46

    Hello,

    You’re welcome.
    We’ve sent plugins archives to your email address.

    Please check.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 14:17

    Hello,

    Please provide us with wp-admin panel credentials in Private Content and specify the page where you want to make a row full width.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 14:15

    Hello,

    You need add this code in custom.css of the parent theme or to style.css of the child theme:

    .st-content, .st-content-inner {
        background-image: url("full_link_to_your_image");
    }

    How to create custom.css in the parent theme you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 13:55

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 11:25

    Hello,

    That has been corrected.
    Please check.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 11:14

    Hello,

    I’ve added this code in custom.css file:

    li {
    list-style: inside disc;
    }

    Please check list style now.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 10:11

    Hello @inetb italia,

    The FTP credentials are incorrect.
    Please check them and provide us with actual login details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 10:08

    Hello,

    The links configuration is related to permalinks settings in wp-admin > Settings > Permalinks.
    This issue isn’t related to the theme.
    Unfortunately there is no possibility for Woocommerce to have the same link for product category and single product.
    If you wish you may find some plugin to achieve what you want.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 15, 2015 at 10:02

    Hello,

    I’ve just changed the styles for buttons in Revolution Slider settings when editing a slider.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 22,770 results - 22,741 through 22,770 (of 31,382 total)
Viewing 30 posts - 22,741 through 22,770 (of 31,382 total)
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