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Problem wen install plugin. Admin disappeared. Also cant install premade themes

This topic has 17 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

JulianBeats

Participant

January 15, 2015 at 14:26

Hello.

So i have try to install plugins. wen istall all those plugins the admin disappeared. So i try 1 by 1 and at the end wen install Master slide have that problem. So for now master slide need to be installed becose i have that problem wen i do that. Same wen istall woocommerce.

The other problem is the install base demo content. dont work. Show me Saved. bat wen i go to install a premade theme. that donnt change.

Please help me to fix those problem!

Best Regards!

Please, contact administrator
for this information.

#33602 Copied

16 Answers

JulianBeats

Participant

January 15, 2015 at 14:33

Also now try to import the grind file and wen click import sey ajax error!

theme installed is Royal 1.5.2

Best regards!

#33606 Copied

Robert Hall

Support staff

January 15, 2015 at 14:41

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#33615 Copied

JulianBeats

Participant

January 15, 2015 at 14:44

hello already i have do that. check the 1st post please

#33621 Copied

JulianBeats

Participant

January 15, 2015 at 15:50

Also will send the WD – Admin So you can check it beter

Best Regards!

Please, contact administrator
for this information.

#33654 Copied

Eva Kemp

Support staff

January 15, 2015 at 16:04

Hello,

There is an error on your site:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32 bytes)

Please contact your host and ask them to increase memory limit.
After that try to install plugins again.

Thank you.
Regards,
Eva Kemp.

#33659 Copied

JulianBeats

Participant

January 15, 2015 at 16:15

Will do. i see that problem to. Maybe becouse i’m online 2 like admin.

What is the memory size right now on my website so to know if the host is offering me what i need!

tahnk you!

#33663 Copied

JulianBeats

Participant

January 15, 2015 at 16:43

Can you please Try now.

Best Regards!

#33669 Copied

Eva Kemp

Support staff

January 15, 2015 at 17:56

Hello,

Now you have memory_limit 64M. Ask your host to increase the value to 128M.

Thank you.
Regards,
Eva Kemp.

#33688 Copied

JulianBeats

Participant

January 15, 2015 at 19:18

Hi my host dealer have increas to 92mb for 48h. also on sistem requisit for royal is 64mb. Hope those 128m need only for the 1st time set.

Best regards

#33719 Copied

Eva Kemp

Support staff

January 15, 2015 at 20:54

Hello,

As I see there is still 64M:
http://imgur.com/0o076pD

Could your host increase it to prevent this error ?
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32 bytes)

Thank you.
Regards,
Eva Kemp.

#33745 Copied

JulianBeats

Participant

January 15, 2015 at 21:05

Thank you. so host still upgrade.
sorry for the issue. tommorrow will fix that to 92m for 48h
Hope after install all those things. website will work good becouse after 48h will go to 64m.

best regards

#33748 Copied

Eva Kemp

Support staff

January 15, 2015 at 22:19

Hello,

Ok. Let us know if further assistance is needed.

Thank you.
Regards,
Eva Kemp.

#33766 Copied

JulianBeats

Participant

January 16, 2015 at 14:05

Hello my server dealer now increse memory to 92m.

I have problem with footer. Cant create a new one becouse on the static block dont appare the visual composer after i click add new. and also i cant change the premade becose in that section cant found.

I have a big question about host. what the host you will tell me to use to work great with your themplate and have the possibility to add other plugins like seo. withou get black page.

i just take that server becouse on your theme info sey need 64mb. after my server will come back 2 64mb blacnk page will come back.?

#33877 Copied

Robert Hall

Support staff

January 16, 2015 at 14:24

Hello,

I can’t log to your admin panel to see Visual Composer settings.
Do you enable all Content Types in Appearance->Visual Composer->Content Types?

Regards,
Robert Hall.

#33878 Copied

JulianBeats

Participant

January 16, 2015 at 14:42

I really don’t know we’re to da that.

#33881 Copied

Eva Kemp

Support staff

January 16, 2015 at 16:52

Hello,

To enable Visual Composer editor go to wp-admin panel > Settings menu > Visual Composer and select content types where VC should be used.

You can use any hosting provider, but please note that php version shouldn’t be less than 5.3 version and allow_url_fopen function should be enabled.

Thank you.
Regards,
Eva Kemp.

#33907 Copied
Tagged: admin, disappear, installation, plugin, themes, woocommerce, wordpress
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