Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Are you using Posts Slider element from Visual Composer editor for displaying posts on the Home page?
Try to change thumbnails sizes in the settings or remove the sizes you set.
Thank you.
Regards,
Eva Kemp.
Hello,
You can use Products and Posts Grid elements in Visual Composer editor and configure the settings to your needs.
Thank you.
Regards,
Eva Kemp.
Hello,
Please add this code:
@media (max-width: 979px) {.et-mobile-menu li a {
color: #000;
}
{.st-menu {
background-color: #1A1A1A;
}
.et-mobile-menu li > ul {
background-color: #2C2C2C;
}}
Thank you.
Regards,
Eva Kemp.
Hello,
You have this rule commented in .htaccess file:
RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]
Just remove # in front of it and check again.
Thank you.
Regards,
Eva Kemp.
Hello,
Unfortunately there is no such possibility. Sorry.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please show a screenshot what image you’re talking about and provide us with a link of your Contact page.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Thank you.
You’ll be replied as soon as possible.
Regards,
Eva Kemp.
Hello,
You site is still giving “Server not found” error.
Could you please check it once again and provide us with FTP credentials?
Thank you.
Regards,
Eva Kemp.
Hello,
As I see the text is shown on a mobile device:
http://imgur.com/XfUTank
What device are you checking on?
Regards,
Eva Kemp.
Hello @divachanel,
You can download the latest versions of the plugins at this link https://www.8theme.com/download-plugins/ , enter the purchase code of the theme there.
Thank you.
Regards,
Eva Kemp.
Hello,
If you’re using child theme you need write your style modifications in style.css of the child theme.
To change menu items color on mobile add this code to style.css of your child theme or custom.css of the parent theme:
.et-mobile-menu li a {
color: #000;
}
Change color value to yours.
And this code for background:
@media (max-width: 480px) {.st-menu {
background-color: #1A1A1A;
}}
.et-mobile-menu li > ul {
background-color: #2C2C2C;
}
Thank you.
Regards,
Eva Kemp.
Hello,
You have the latest version of Revolution Slider – 4.6.5. I’ve updated LayerSlider for you.
Let us know if you need more help.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello @jbrogaard,
Thank you for your feedback!
We’re glad this function is helpful.
Have a nice day!
Regards,
Eva Kemp.
Hello,
Please take our apologies for a long delay.
The issue has been fixed.
Please clear browser cache and check your site.
Thank you.
Regards,
Eva Kemp.
Hello,
Have you changed login credentials to wp-admin panel?
We’re unable to log in.
Please check them.
Thank you.
Regards,
Eva Kemp.
Hello,
Please try to use this code in custom.css file:
div#content_tab_additional_information h2 {
display: none;
}
Thank you.
Regards,
Eva Kemp.
Hello,
Your site is giving “Server not found error”.
Have you spelled the site name correctly?
Regards,
Eva Kemp.
Hello,
Some plugins are causing the issues. When I deactivate 3rd-party plugins the header was shown transparent.
Please disable the plugins one by one to find out what is causing the problem.
Thank you.
Regards,
Eva Kemp.
Hello,
You can disable filters is Theme Options > Products Page Layout > Hidden Sidebar > Off.
Thank you.
Regards,
Eva Kemp.
Hello,
You can try to create rows and columns using Visual Composer editor.
You can refer to Visual Composer documentation:
https://wpbakery.atlassian.net/wiki/display/VC/Learning+More
Thank you.
Regards,
Eva Kemp.
Hello,
To make the content wider you can change the width value in CSS block that I showed you on the screenshot in the previous post.
Thank you.
Regards,
Eva Kemp.
Hello,
You can download the latest versions of the plugins at this link https://www.8theme.com/download-plugins/ , enter the purchase code of the theme there.
Thank you.
Regards,
Eva Kemp.
Hello @jbrogaard, @mleihs,
You can download the latest versions of the plugins at this link https://www.8theme.com/download-plugins/ , enter the purchase code of the theme there.
Thank you.
Regards,
Eva Kemp.
Hello,
1. Please provide us with wp-admin panel credentials to check the issue with categories display.
2. As I see social icons are shown on the site:

3. Try to disable ajax “add to cart” in Theme Options > Single Product Page > Ajax “Add to Cart” > Off.
Thank you.
Regards,
Eva Kemp.
Hello @hubiii,
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ , enter your purchase code of the theme to get the plugins.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.