Forum Replies Created

Viewing 30 posts - 21,841 through 21,870 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 14:07

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.
    We’ll update the theme for you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 14:03

    Hello,

    Sorry, but there are no such features for products categories.
    This requires additional customization and is a paid service.
    If you agree you can create a ticket at https://support.8theme.com/ and our specialists will look into your issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:59

    Hello,

    Try to add this code in custom.css file:

    .blog-post .content-article p {
       color: black;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:54

    Hello,

    We need to check this issue from our side.
    Please provide us with your site url and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:50

    Hello,

    Please provide us with your site url to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:49

    Hello,

    Please provide us with a link to your site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:48

    Hello,

    Unfortunately you have to edit css styles in custom.css file.
    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
    Please try to write your changes in this file.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:47

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:46

    Hello,

    Please provide us with a page link where you don’t see comments and can’t post them.
    Also provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:42

    Hello,

    You can create breadcrumbs the same way as it’s done on FAQ page https://www.8theme.com/demo/royal/?page_id=5074
    This page should be imported when you installed base demo content, you can check how it’s created with Visual Composer editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:38

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:33

    Hello,

    Not all files were uploaded. I’ve reuploaded the theme folder and now there is an error “Parse error: syntax error, unexpected T_FUNCTION” that means you’re using low php version. Please ask your host to increase it at least to 5.3 version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:31

    Hello,

    Sorry for a long delay.
    We recommend you to update the theme to the latest 1.6.1 version as well as all required plugins https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:27

    Hello @rfrigge,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:26

    Hello,

    You can use WordPress Importer.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:25

    Hello,

    You can add [share] shortcode in Text widget and drag it into “Place in header top bar” widget area in Appearance > Widgets.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:23

    Hello,

    1. Go to Theme Options > Header > select 14 (or 13) type of header
    2. Import Essential Grid as described in our documentation https://www.8theme.com/demo/docs/royal/index.html#!/essential_grid
    3. Go to Pages > Add new. Use visual Composer and add Essential Grid element. Select Agency One. All Page Layout settings (Sidebar, footer, heading) should be disabled. Save page and set it as Front page in Settings > Reading.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:12

    Hello,

    So, have you resolved the issue using those dimensions?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:09

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:08

    Hello,

    Thank you for the suggestion. We’ll take this into our account.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:06

    Hello,

    1. You can try to ask for back up at your hosting provider. That should make backups of clients’ sites.
    2. Please provide us with FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:01

    Hello,

    Sorry, but the credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 13:00

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 12:24

    Hello,

    I’ve updated Visual Composer plugin.
    Please clear browser cache and check the editor now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 12:23

    Hello,

    Sorry, but you have to check the plugins yourself. We can’t guarantee full compatibility with our theme as we didn’t test all plugins.
    So can try to test them yourself.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 12:21

    Hello,

    Please provide us with the direct link where size guide isn’t shown.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 12:20

    Hello,

    You need use style.css file.
    Please add this code to functions.php file of your child theme:

    <?php
    add_action( ‘wp_enqueue_scripts’, ‘theme_enqueue_styles’ );
    function theme_enqueue_styles() {
    wp_enqueue_style( ‘parent-style’, get_template_directory_uri() . ‘/style.css’ );
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 12:19

    Hello,

    Please add this code in custom.css file:

    #products-sidebar {
       margin-top: 35px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 12:16

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 2, 2015 at 12:15

    Hello,

    We’re glad the problem has been fixed.
    Let us know if you need more help.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 21,870 results - 21,841 through 21,870 (of 31,382 total)
Viewing 30 posts - 21,841 through 21,870 (of 31,382 total)
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