Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
We’ll update the theme for you.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
We’ll update the theme for you.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but there are no such features for products categories.
This requires additional customization and is a paid service.
If you agree you can create a ticket at https://support.8theme.com/ and our specialists will look into your issue.
Thank you.
Regards,
Eva Kemp.
Hello,
Try to add this code in custom.css file:
.blog-post .content-article p {
color: black;
}
Thank you.
Regards,
Eva Kemp.
Hello,
We need to check this issue from our side.
Please provide us with your site url and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with your site url to check the issue.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with a link to your site.
Thank you.
Regards,
Eva Kemp.
Hello,
Unfortunately you have to edit css styles in custom.css file.
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Please try to write your changes in this file.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with a page link where you don’t see comments and can’t post them.
Also provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
You can create breadcrumbs the same way as it’s done on FAQ page https://www.8theme.com/demo/royal/?page_id=5074
This page should be imported when you installed base demo content, you can check how it’s created with Visual Composer editor.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in private content.
Thank you.
Regards,
Eva Kemp.
Hello,
Not all files were uploaded. I’ve reuploaded the theme folder and now there is an error “Parse error: syntax error, unexpected T_FUNCTION” that means you’re using low php version. Please ask your host to increase it at least to 5.3 version.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry for a long delay.
We recommend you to update the theme to the latest 1.6.1 version as well as all required plugins https://www.8theme.com/download-plugins/
Thank you.
Regards,
Eva Kemp.
Hello @rfrigge,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
You can use WordPress Importer.
Thank you.
Regards,
Eva Kemp.
Hello,
You can add [share] shortcode in Text widget and drag it into “Place in header top bar” widget area in Appearance > Widgets.
Thank you.
Regards,
Eva Kemp.
Hello,
1. Go to Theme Options > Header > select 14 (or 13) type of header
2. Import Essential Grid as described in our documentation https://www.8theme.com/demo/docs/royal/index.html#!/essential_grid
3. Go to Pages > Add new. Use visual Composer and add Essential Grid element. Select Agency One. All Page Layout settings (Sidebar, footer, heading) should be disabled. Save page and set it as Front page in Settings > Reading.
Thank you.
Regards,
Eva Kemp.
Hello,
So, have you resolved the issue using those dimensions?
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Thank you for the suggestion. We’ll take this into our account.
Regards,
Eva Kemp.
Hello,
1. You can try to ask for back up at your hosting provider. That should make backups of clients’ sites.
2. Please provide us with FTP credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but the credentials are incorrect.
Please check them.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve updated Visual Composer plugin.
Please clear browser cache and check the editor now.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but you have to check the plugins yourself. We can’t guarantee full compatibility with our theme as we didn’t test all plugins.
So can try to test them yourself.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello,
Please provide us with the direct link where size guide isn’t shown.
Thank you.
Regards,
Eva Kemp.
Hello,
You need use style.css file.
Please add this code to functions.php file of your child theme:
<?php
add_action( ‘wp_enqueue_scripts’, ‘theme_enqueue_styles’ );
function theme_enqueue_styles() {
wp_enqueue_style( ‘parent-style’, get_template_directory_uri() . ‘/style.css’ );
}
Thank you.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
#products-sidebar {
margin-top: 35px !important;
}
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
We’re glad the problem has been fixed.
Let us know if you need more help.
Thank you.
Regards,
Eva Kemp.