No Comments possible on Pages - by rfrigge

This topic has 9 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Robert Hall

  • Avatar: rfrigge
    rfrigge
    Participant
    February 2, 2015 at 11:46

    Comments seem not to work on pages.

    Existing comments aren’t shown, and I cannot enter new comments.
    Comments work fine on blogs.

    Please tell me how to enable comments on pages.

    8 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 2, 2015 at 13:46

    Hello,

    Please provide us with a page link where you don’t see comments and can’t post them.
    Also provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rfrigge
    rfrigge
    Participant
    February 2, 2015 at 19:17

    Hi, like stated before i’m not comfortable giving my credentials as it is a copy of my production website with all customer and financial data.

    Website link is in private content.

    Hope you can give me some pointers to fix this. It’s important as the comments are customer feedback for my shop. Really need those to show.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 2, 2015 at 19:48

    Hello,

    It’s difficult to provide you some solution without seeing wp-admin panel.
    What template are you using for this page?
    Is it your blog page?
    Have you enabled comments in Settings > Discussion?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rfrigge
    rfrigge
    Participant
    February 2, 2015 at 21:16

    It’s
    the page template is ‘standaard template’. (default template)
    Other templates I have are: Blank Page, Customer Registration Page an Portfolio.
    yes, comments are enabled, on the page and on system level.

    Comments work on do work.

    Avatar: rfrigge
    rfrigge
    Participant
    February 2, 2015 at 22:22

    I edited the page.php

    Added
    <?php comments_template(); ?>

    after this:
    <?php the_content(); ?>

    The comments do show. Only thing is I don’t like the spacing between ‘<– older Coments’ and ‘LEAVE A REPLY’

    For now it works but I think it is strange that I needed to add this to the page.php. Does this theme not support comments on pages by default or is something wrong with my page template?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 3, 2015 at 10:24

    Hello,

    Our theme supports comments, but it’s hard to find the reason without any access.
    To add more space use this code in custom.css file:

    .comments-nav {
    margin-bottom: 20px;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rfrigge
    rfrigge
    Participant
    February 3, 2015 at 13:05

    Worked nice. Thank you.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 3, 2015 at 13:10

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

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