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Response to this post https://www.8theme.com/topic/big-problem-on-mobiles/

This topic has 11 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

neil

Participant

February 2, 2015 at 12:21

Hi there

I just updated all of the plugins for this site but the mobile problem still exists https://www.8theme.com/topic/big-problem-on-mobiles/

http://instantpotholerepairs.co.uk/

#38760 Copied

10 Answers

Eva Kemp

Support staff

February 2, 2015 at 13:38

Hello,

Please provide us with FTP and wp-admin panel credentials in private content.

Thank you.
Regards,
Eva Kemp.

#38779 Copied

neil

Participant

February 2, 2015 at 13:55

Sure

Please, contact administrator
for this information.

#38791 Copied

neil

Participant

February 2, 2015 at 13:57

Sorry forgot WP admin

#38792 Copied

neil

Participant

February 2, 2015 at 13:57

WP

Please, contact administrator
for this information.

#38793 Copied

Eva Kemp

Support staff

February 2, 2015 at 15:14

Hello,

Please update the theme to 1.6.1 version.

Thank you.
Regards,
Eva Kemp.

#38833 Copied

neil

Participant

February 2, 2015 at 16:10

Hi

I have updated the theme but still the same

#38856 Copied
Eva Kemp

Support staff

February 2, 2015 at 16:41
Hello,

I’ve added this code in custom.css file:
```
.vc_custom_1409733585592 {
width: 325px;
}
.vc_custom_1422452906725 {
background-size: cover;
}
```
Please check the site now.

Thank you.
Regards,
Eva Kemp.
#38865 Copied
neil

Participant

February 3, 2015 at 15:40

Hi

This issue is still not resolved. The site looks awful on tablets.

Here is some tests for you to see what I mean

http://mobiletest.me/google_nexus_7_emulator/#u=http://instantpotholerepairs.co.uk/

http://mobiletest.me/ipad_mini_emulator/#u=http://instantpotholerepairs.co.uk/

#39170 Copied

neil

Participant

February 4, 2015 at 12:42

Hi

Any idea whats causing this issue?

#39719 Copied

Eva Kemp

Support staff

February 4, 2015 at 13:29

Hello,

I’ve edited custom.css file.
Please check the site.

Thank you.
Regards,
Eva Kemp.

#39730 Copied
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