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Viewing 30 posts - 21,241 through 21,270 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 12:05

    Hello,

    You can add this code in custom.css file to fix the issue with images sizes:

    .product-category img {
        width: 100%;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 12:01

    Hello,

    I’ve deactivated “YITH WooCommerce Wishlist” plugin and shortcode has disappeared.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 11:57

    Hello,

    We’re glad you’ve found the solution.
    If you have any questions feel free to contact us.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 11:03

    Hello,

    I’ve checked your site and products are shown now. Please look at the screenshot:
    https://s3.amazonaws.com/fvd-data/notes/168674/1423648882-MbBExN/screen.png

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 10:37

    Hello,

    1. Please take our apologies but image dimensions can’t be changed on a single product page in theme options as they can be distorted. It can be edited only in the theme files legenda/woocommerce/single-product/product-image.php and legenda/woocommerce/single-product/product-thumbnails.php. Also changes in custom.css need to be made.

    2. Please refer to Woocommerce documentation:
    http://docs.woothemes.com/document/editing-product-data-tabs/

    3. Please add this code in custom.css file:

    .woocommerce-breadcrumb, #breadcrumb {
     display: none;
    }

    How to create custom.css you can watch in this tutorial.

    4. There is no attachment 4. Could you please resend it?

    5. You need create variations for your products
    http://docs.woothemes.com/document/product-variations/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 10:29

    Hello,

    That is not a broken link, that is the link that redirects to other page that image is linked to.
    So this is not an issue, it’s normal configuration.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:34

    Hello,

    To change that text you need edit Woocommerce file class-wc-product-variable.php (line 43) in the directory wp-content/plugins/woocommerce/includes.
    How to use sliders is described in our documentation:
    https://www.8theme.com/demo/docs/idstore/index.html#!/slideshow

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:31

    Hello,

    Sorry, but concerning this query you should contact Woocommerce support team.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:29

    Hello,

    Could you please provide the direct link of a page where you see such issue?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:27

    Hello,

    Unfortunately they are incorrect.
    Please check the credentials from your side or provide us with FTP login details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:25

    Hello,

    We’ll add this change in our next theme update.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:22

    Hello,

    Unfortunately it can be done only if “link” icon is enabled but you decided to hide it. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:20

    Hello,

    Please provide us with the link to Shop page and wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:19

    Hello,

    You’ve written Posts IDs – 15541,15129,15127,19 in Posts Slider element settings, but there are no such ids for your posts. Remove them from there.
    Concerning the images please add this code in custom.css file:

    .product-content-image img {
       height: 400px;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:07

    Hello,

    We’re glad you managed to fix the issue.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:06

    Hello,

    Try to set fonts in Theme Options > Typography and check your site after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 09:03

    Hello,

    The credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 01:01

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 00:43

    Hello,

    We’re glad you managed to fix the issue.

    Enjoy your work.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 00:42

    Hello,

    Then please create FTP user for us to be able to check errors to find what is causing blank page issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 11, 2015 at 00:41

    Hello,

    Please provide us with a page link and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 23:45

    Hello,

    Could you please provide us with FTP credentials as well?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 23:43

    Hello,

    Yes, you can do this. Go to Products > edit a product, find Product Video section on the right and upload a video file, but remove featured image then.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 23:37

    Hello,

    Could you please specify where you’re getting that error?
    How can we replicate it?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 23:33

    Hello,

    1. Please add this code in custom.css file:

    .product-category .mask-container .block-mask {
        display: none;
    }

    How to create custom.css you can watch in this tutorial.

    2. I’ve just added a product to wishlist and it’s shown on the Wishlist page. Please check again and clear browser cache.

    3. Add this code in custom.css:

    .single-product-page .product-info .tagged_as a {
        color: white;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 23:27

    Hello,

    Sorry, but we don’t see this. Please look at the screenshot:
    https://s3.amazonaws.com/fvd-data/notes/168674/1423606945-qVi02R/screen.png

    Do you see it when logged in to the site?
    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 23:20

    Hello,

    That error tells that you’re lack of memory.
    Ask your host to increase it to 125M.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 23:18

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 23:17

    Hello,

    You used wrong shortcode for testimonials. It should be [testimonials]. I’ve corrected the code.
    Please check home page now.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 21,270 results - 21,241 through 21,270 (of 31,382 total)
Viewing 30 posts - 21,241 through 21,270 (of 31,382 total)
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