Forum Replies Created

Viewing 30 posts - 20,191 through 20,220 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 18:20

    Hello,

    The problem with “Ajax “Add to Cart”” is caused by Wishlist plugin. You can deactivate it check.
    If you want to use Wishlist plugin anyway then you need downgrade it to lower version.
    I’ve sent it to your email address. Please check. You need overwrite wishlist plugin folder in wp-content/plugins directory.

    This bug will be fixed in the nearest update.

    Sorry for inconveniences.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 18:10

    Hello @Trendyfeel,

    Could you please show a screenshot of the issue for better understanding and describe with more details what you’re trying to achieve?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 18:05

    Hello,

    What theme version are you using? Our demo site has old version, but I’ve just tested registration on the site with the latest theme version and haven’t got any errors.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:59

    Hello,

    Please update WordPress and the theme to the latest versions.

    Don’t forget to create a back up of the files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:53

    Hello,

    I’ve added this code in custom.css file:

    .single-product-page .images {
        visibility: visible;
    }

    Now the image is shown, but your original image has a lot of white space at the top and at the bottom, that’s why it’s shown such way.
    Try to reupload it using full-sized image.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:38

    Hello,

    You can upload your screenshot to some image storage (e.g. http://imgur.com/ ) and provide us with a link.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:36

    Hello,

    You need add this code in Text block in Visual Composer editor:

    <div class="custom-info-wrap">
    <div class="custom-info-block a-left"><a href="#">Do You Have Any Question? Contact Us</a></div>
    <div class="custom-info-block a-center"><a href="#">Get 15% Off When You Spend Over $100</a></div>
    <div class="custom-info-block a-right"><a href="#">Free Shipping! All Orders Over $199</a></div>
    </div>

    Replace the text with your content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:35

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:34

    Hello,

    Please note it will be removed for all pages.
    Add this code in custom.css file:

    .page-heading h1 {
        display: none;
    }

    How to create custom.css you can watch in this tutorial.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:32

    Hello,

    Unfortunately you can’t move these files into the child theme folder.
    They are active only in the parent theme.
    Why do you need to move them? Your .po files won’t be overwritten after the theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:28

    Hello,

    Yes, the code for fixed header is correct.
    To have capital letters for submenu items add this code in custom.css file:

    .fixed-header .menu > li .nav-sublist-dropdown .container > ul > li a, .main-nav .menu > li .nav-sublist-dropdown .container > ul > li a {
        text-transform: uppercase;
    }

    You can set the width for the image in menu adding et-col3 (or et-col2 etc.) in CSS Classes.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:12

    Hello,

    You should also comment this code in legenda/framework/theme-functions.php (line 1182):

    $captcha_instance = new ReallySimpleCaptcha();
    		if(!$captcha_instance->check( $_REQUEST['captcha-prefix'], $_REQUEST['captcha-word'] )) {
    			$return['status'] = 'error';
    			$return['msg'] = __('The security code you entered did not match. Please try again.', ETHEME_DOMAIN);
    			echo json_encode($return);
    			die();
    		}

    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:08

    Hello,

    You’re welcome.
    The update will be released in a few days.
    It should be presented very soon.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:03

    Hello,

    You need refer to Woocommerce documentation:
    http://docs.woothemes.com/document/product-variations/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 17:02

    Hello,

    As I see there are no breadcrumbs and pagination on post pages.
    Could you please show a screenshot?

    Concerning the banner please add this code in custom.css file:

    @media (max-width: 480px) {.tp-simpleresponsive .tp-caption {
      top: 0px !important;
    }
    .page-heading-slider .wpb_revslider_element {
     height: 50px;
    }}

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 16:40

    Hello,

    Sorry for a delay.
    This issue will be fixed in the nearest theme update.

    Please take our apologies for inconveniences.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 16:37

    Hello,

    Sorry, but I don’t see such issue:
    http://imgur.com/NTTngpk

    Do you make any modifications after which the problem occurs?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 16:13

    Hello,

    Please provide us with wp-admin panel credentials in Private Content and show us a page link where breadcrumbs are displayed incorrectly.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 16:11

    Hello,

    We edited some Woocommerce files in wp-content/themes/woopress/woocommerce directory and some files may contain old version (written in the files), but it won’t affect your site work. Please don’t worry.
    To resolve the issue with double buttons on Checkout page you need delete review-order.php file in wp-content/themes/woopress/woocommerce/checkout directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 15:35

    Hello,

    Unfortunately there is no such possibility only for some products. It can be disabled for all products.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 15:34

    Hello,

    1. Those are just notices, not errors. You shouldn’t worry about it and disable debug mode.
    2. Did you add any fonts in Punch Fonts menu in wp-admin panel?
    3. Sorry, but your question is unclear. Please clarify it with more details and provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 15:29

    Hello,

    Did you import database file on a new server?
    You must create database back up and restore it as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 15:25

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 15:24

    Hello,

    As I see the quantity form is shown fine:

    What browser are you checking in?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 15:10

    Hello,

    Is your issue with psd files resolved?
    You’ll be replied in other topic concerning your second issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 15:09

    Hello,

    Please change the theme to default WordPress theme (Twenty fifteen or Twenty fourteen) in Appearance > Themes and check VC editor with this theme. Does the problem persists there too?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 15:07

    Hello,

    I’ve created one menu for “Agency one” page, I’ve added “About Us” link item in Appearance > Menus. Please check “Agency one” page and the menu.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 14:35

    Hello,

    We’re sorry, but concerning SSL redirects and https links you have to contact your hosting provider. They should give you correct code to redirect site links from http to https.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 14:25

    Hello,

    When you resize browser window you need reload a page.
    Also when viewing site on mobile devices there is a spinning loader shown.
    Please check the site on mobile devices and not only resizing browser window.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 14:19

    Hello @lscudder,

    I’ve checked Visual Composer editor and Text element opened successfully:
    http://imgur.com/GT8wGzT

    Try to clear browser cache and check again. Also check it in another browser.

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 20,191 through 20,220 (of 31,382 total)
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