Hello,

We excluded real images from demo content because many of our clients had the problems with demo content import because of the large size of import file and server settings.
As a rule, our customers have their own images and there is no any problem to replace placeholders by real images.

Regards,
Eva Kemp.

Hello,

Our theme is not compatible with PHP 7 version. The developers are working on it.
So we recommend to use lower PHP version.

Sorry for inconveniences.

Regards,
Eva Kemp.

Hello @MinnaN,

Translation has been fixed.
Please check.
As for the “Qty:” you need translate it in your .po file.

Regards,
Eva Kemp.

Hello,

I didn’t do anything with slider. I just opened the site and saw the slider was working. So I thought you had resolved the issue.

As for the blank page you can try to create a new database and import the old one, ask your hosting provider support to help you with it.
Also activate default WordPress theme and check if the same issue persists there too.

Regards,
Eva Kemp.

Hello,

Ok, looking forward to your reply.

Regards,
Eva Kemp.

Hello,

In style.css file in the directory wp-content/themes/royal I see 2.7.2 version http://storage8.static.itmages.com/i/16/1019/h_1476900219_7426740_450731b128.jpeg

Is FTP for the correct site?

Regards,
Eva Kemp.

Hello,

Slider is working now http://storage3.static.itmages.com/i/16/1019/h_1476897528_1767422_a2e0b3f299.jpeg . Have you fixed the issue?
As for the blank page, ask your hosting provider support to check error logs if there are any errors.

Regards,
Eva Kemp.

Hello,

As I see you still haven’t updated the theme. Please update it and reply back.

Regards,
Eva Kemp.

Hello,

The reason is you’re using such featured image http://storage9.static.itmages.com/i/16/1019/h_1476884726_4089856_4aacbab0e7.jpeg . Upload other one with candies.

Regards,
Eva Kemp.

Hello,

1. This is also a warning and related to WordPress. Just ignore it.

2. On the screenshot I see Visual Composer element which is outdated. You need remove it from your page and re-add a new one from VC editor.
Make sure you’re using last VC version. You can download it here https://www.8theme.com/download-plugins/

Regards,
Eva Kemp.

Hello,

You need also edit the file wp-content/themes/legenda/woocommerce/cart/mini-cart.php in line 21 and change number in this code <?php etheme_cart_items(3); ?>

Regards,
Eva Kemp.

Hello @dovex,

Now credentials are correct but access is not permitted, we are getting this error:
Response: 550 PWD: Permission denied
Error: Failed to retrieve directory listing

Please open access to the site files.

Regards,
Eva Kemp.

Hello @dovex,

FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

Hello,

As I see you’re using old theme version. At first update the theme to 2.8 version and reply back.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

Hello,

Please look at the screenshot http://storage4.static.itmages.com/i/16/1018/h_1476794289_7710918_88753fef7c.jpeg , this product is a variable one http://storage7.static.itmages.com/i/16/1018/h_1476794350_7811478_89b4fee168.jpeg , that’s why the button redirects to single product page.
This is default Woocommerce configuration. As a solution you can hide “Add to cart” button on Shop page, so your clients will click product image or title to visit single product page. To do this go to Theme Options > Products Page Layout > Show “Add to cart” button > Off.

Regards,
Eva Kemp.