Forum Replies Created

Viewing 30 posts - 12,481 through 12,510 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2015 at 08:13

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2015 at 08:10

    Hello,

    I’ve disabled option “Product Image Hover” in Theme Options > Products Page Layout.
    Please check single product pages now and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 19:54

    Hello,

    Do you have the same issue in other browsers?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 16:11

    Hello,

    There is a notice in Woocommerce Multilingual section:
    http://storage1.static.itmages.com/i/15/0810/h_1439219434_1363171_4d3c3f652f.png
    You need translate some links.
    Please refer to this article:
    https://wpml.org/documentation/support/translating-woocommerce-sites-default-language-english/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 16:06

    Hello,

    May we reupload theme files?
    Please create a back up and let us know.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 16:05

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 16:04

    Hello @shooroop87,

    I’ve activated String Translation plugin and the links are correct now.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 15:52

    Hello,

    Did you make any changes in original theme files?
    May we reupload the theme?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 15:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 15:21

    Hello,

    I’ve opened your home page successfully:
    http://storage3.static.itmages.com/i/15/0810/h_1439216465_2374907_b89b0cf6a1.png

    Please try to check it in another browser.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 14:57

    Hello,

    I’ve edited the code in custom.css file. Here it is:

    @media (min-width: 1200px) {.tabs .tab-title:first-child {
      margin-left: 32px !important;
    }
    
    .tabs .tab-content {
     width: auto !important;
    }
    
    .tabs {
        float: right;
        width: 870px;
    }}
    
    @media (max-width: 480px) {.page-content > .row .content {
        flex: none !important;
    }
    .single-product-page .product-info .short-description {
        width: 100%;
    }
    .span3.sidebar.sidebar-left.single-product-sidebar {
     display: none !important;}}

    Please clear browser cache and check your single product page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 14:37

    Hello,

    I’ve added this code in custom.css file:

    body {
        font-family: raleway;
    }

    And replaced š with the code š that I found in this page:
    http://webdesign.about.com/od/localization/l/blhtmlcodes-cz.htm

    Please check Cart page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 13:32

    Hello,

    “503 error” is related to a server, so you need contact your hosting provider regarding this issue.
    Here is the explanation of the error:
    http://www.checkupdown.com/status/E503.html

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 12:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 12:57

    Hello,

    I’ve reuploaded gallery images for the product “Kurve baby cot”. Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 11:46

    Hello,

    I’ve just checked single product page and the second gallery image has been loaded:
    http://storage3.static.itmages.com/i/15/0810/h_1439203501_6805125_3985d88e7e.png

    Please clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 11:41

    Hello,

    There is no such option in the theme. This is related to Woocommerce configuration. Please refer to this topic:
    https://wordpress.org/support/topic/plugin-woocommerce-excelling-ecommerce-change-order-products-appear-in-shop

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 11:33

    Hello,

    Did you edit php files in wp-content/themes/royal/woocommerce directory?
    If no, you can easily remove the folder. Connect to your server via FTP (if you don’t know how to do this you can ask your hosting provider for the instruction) and open the directory wp-content/themes/royal; delete folder “woocommerce” and upload it from a new theme package.
    Also we can do this for you, just provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 11:30

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 11:29

    Hello,

    Sorry, for a delay.
    Unfortunately to change brand links to “/obchod/brand” you have to change permalink post name in Settings > Permalinks.
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 11:27

    Hello,

    I’ve checked VC editor with Royal theme and content is shown:
    http://storage3.static.itmages.com/i/15/0810/h_1439202020_6662254_13bab40f83.png

    Please clear cache and cookies of Chrome browser and check the site again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 11:17

    Hello,

    Please specify where you added google adsense code.
    Provide us with WP admin panel credentials in Private Content.

    As I see slider is imported in your home page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 11:14

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .fixed-header-area .collapse {
        width: 100% !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 11:12

    Hello,

    I’ve edited theme-functions.php file. Please clear browser cache and check home page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 11:07

    Hello,

    You need delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from a new theme package that you downloaded.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 09:50

    Hello @santiarango,

    As I see you replied in other topic that the issue had been resolved. Is everything fine now?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 09:47

    Hello,

    I’ve added “Woocommerce Product Categories” and “Woocommerce Price Filter” widgets into “Shop Sidebar” area in Appearance > Widgets for your “devcandy” site. Please check Shop page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 09:15

    Hello,

    We’re glad the problem has been resolved.
    Let us know if there are any questions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 09:13

    Hello,

    I’ve added this code in Global Custom CSS:

    #sc_chat_box textarea.f-chat-line {
     margin-bottom: 30px;
    }
    
    #Conversation {
     background-color: white;
    }
    
    #sc_chat_box form.sc-chat-reply {
      width: 380px !important;
    }
    
    #sc_chat_box textarea.f-chat-line {
      width: 350px !important;
    }

    Please check Screets Chat plugin now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2015 at 09:01

    Hello,

    Unfortunately the text can’t be changed with CSS code, you have to edit php file wp-content/themes/woopress/framework/theme-functions.php (line 919).

    Regards,
    Eva Kemp.

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    Viewing 12,510 results - 12,481 through 12,510 (of 31,382 total)
Viewing 30 posts - 12,481 through 12,510 (of 31,382 total)
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