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Register Link creating blank page - by bathvs

This topic has 12 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

bathvs

Participant

August 6, 2015 at 02:54

I seem to be having the same problem as these users:
https://www.8theme.com/topic/registration-page-4/

I followed documentation by making a Register page with the custom register template. I also have under Setting>General> “Anyone can Register” is selected. Under theme options> Header> top links are enabled.
I am either missing something, or something is broken.
When I am signed in as admin I can see the front page with the menu, slider, products, blog, footer etc., but if I log out and see it as how anyone else would see the landing page, I see the Register in the header area, but it is not functional and the rest of the page is blank 🙁

I will give you my wp-admin credentials, and if you could, please tell me what fix you implemented if you can fix it.

Please, contact administrator
for this information.

#78791 Copied

11 Answers

Robert Hall

Support staff

August 6, 2015 at 07:12

Hello,

Please provide us with FTP credentials in Private Content.
Also please make backup site and we’ll try to reupload theme.

Regards,
Robert Hall.

#78797 Copied

bathvs

Participant

August 6, 2015 at 12:11

Thanks so much for getting back to me!

Please, contact administrator
for this information.

#78858 Copied

bathvs

Participant

August 6, 2015 at 16:41

Hi Rob, did I give you everything that you needed above? Thanks

#78884 Copied

bathvs

Participant

August 6, 2015 at 22:06

The password supplied wasn’t displayed correctly in this forum. See details below:

Please, contact administrator
for this information.

#78919 Copied Theme version: 2.3 WooCommerce version: 2.3.13

bathvs

Participant

August 7, 2015 at 12:51

Is anyone there? Is there anything I can do to get the registration template working? This is the final thing my site needs before I can start inviting customers onto it, everything else is done and the theme is beautiful. Before a few days ago I had my .com directed to another shop site, but in order to allow you guys to be able to access the problem, I made it live, so my customers have been hitting a blank page with a nonfunctional header for days, and this is my only source of income 🙁 I noticed in the other thread that I posted above, Eva seemed to be able to fix it, I would appreciate it immensely if maybe she took a look at it. I would not be so desperate if I did not rely on the launching of this site so much, and I think I have done everything that I could possibly do. Even if you told me what was needed to be done, I would gladly get in there and fix it.
Please let me know,
Shana

#78991 Copied

Robert Hall

Support staff

August 7, 2015 at 13:08

Hello,

Sorry for a long delay. We still trying to find solutions in your issue.
We’ll give you the answer as soon as possible.

Sorry for the inconvenience.

Regards,
Robert Hall.

#78997 Copied

bathvs

Participant

August 7, 2015 at 18:44

The theme still has a bug in the custom registration, BUT I figured out a work around through Woocommerce so that I can enable registration!
I disabled the custom registration page, which was screwing up the front page, and I am no longer using it. I noticed there was an option in Woocommerce>Settings>Accounts that was not selected called “Enable registration on the “My Account” page”, so I selected that. Now if someone clicks while logged out or unregistered “Sign in”, there is also a registration form next to the sign in form under the breadcrumbs for new users!
Now, maybe this is an easier question to answer now that I found a workaround – Is there a way to change the “Sign in” link to say “Sign in or Register” in custom css just for a more user friendly experience?

Thanks!!!

#79042 Copied

bathvs

Participant

August 7, 2015 at 19:18

And I would like to add that with my fix working, I would rather not have the register page reactivated. Now that I am more comfortable with releasing my site with the working registration through woocommerce, I would rather that Support does not activate the register page (which would make the blank page come back, halting my customer traffic). My only question now has to do with the ability to change the top link wording as mentioned above 🙂 I just wanted to make that clear.

#79044 Copied

Eva Kemp

Support staff

August 10, 2015 at 09:01

Hello,

Unfortunately the text can’t be changed with CSS code, you have to edit php file wp-content/themes/woopress/framework/theme-functions.php (line 919).

Regards,
Eva Kemp.

#79162 Copied

bathvs

Participant

August 11, 2015 at 00:09

Thanks so much Eva! Worked perfectly 🙂

#79295 Copied

Jack Richardson

Support staff

August 11, 2015 at 07:41

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#79326 Copied
Tagged: blank, creating, link, page, register, templates, woocommerce, wordpress
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