Forum Replies Created

Viewing 30 posts - 11,911 through 11,940 (of 31,382 total)
1 2 3 … 397 398 399 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 16:29

    Hello,

    Have you updated Woocommerce and the theme?
    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #81993 Copied In reply to: DOUBLE CHECKOUT BUTTONS AND DOUBLE PAYMENT METHODS
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 16:26

    Hello,

    I’ve edited theme-functions.php. Please check Google map now.
    .xml file has been sent to your email address to import Store page.
    Please check it.

    Regards,
    Eva Kemp.

    #81991 Copied In reply to: Contact us google maps problem
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 16:17

    Hello,

    Please use this code in custom.css:

    .main-footer .ult-carousel-wrapper.ult_vertical {
    padding: 10px 0px !important;
}

    Regards,
    Eva Kemp.

    #81989 Copied In reply to: Footer not displaying correctly + menu one link not working
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 16:11

    Hello,

    Activation Code is needed to log in to wp-admin panel.
    Please provide us with it.

    Regards,
    Eva Kemp.

    #81985 Copied In reply to: import idstore theme demo data
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 15:57

    Hello,

    I’ve added this code in Theme Options > Custom CSS > Global Custom CSS:

    .navbar-right {
    float: none !important;
}
.navbar {
   padding-bottom: 5px;
}

    Please check header now.

    Concerning the search icon try to add this code in .htaccess file for the domain where you see issues:

    <IfModule mod_headers.c>
   Header set Access-Control-Allow-Origin "*"
</IfModule>

    Regards,
    Eva Kemp.

    #81979 Copied In reply to: Header
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 15:44

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.
    Also specify if you made any changes in “woocommerce” folder in wp-content/themes/woopress directory.

    Regards,
    Eva Kemp.

    #81975 Copied In reply to: WooCommerce shop doesn't look in a proper way
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 15:43

    Hello,

    You need add empty Text widget into “Left Side top bar area” in Appearance > Widgets.

    Regards,
    Eva Kemp.

    #81974 Copied In reply to: how to disable language and currencies
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 15:42

    Hello,

    As I see Revolution Slider isn’t shown among other plugins in wp-admin panel. Have you removed it or made other changes?

    Regards,
    Eva Kemp.

    #81973 Copied In reply to: Rev Slider
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 15:39

    Hello,

    We do have zoom option in the theme, but it can’t be set the way you want, image can’t be zoomed more, we don’t have such features in the theme.

    Regards,
    Eva Kemp.

    #81972 Copied In reply to: Product Image Zoom (Magnifier)
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 15:37

    Hello @Elimy,

    You’re welcome.

    Regards,
    Eva Kemp.

    #81969 Copied In reply to: Remove social icons
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 15:35

    Hello,

    Please clear browser cache and check the menu now.

    To move icons in the footer use this code in custom.css:

    .main-footer .menu-social-icons {
    padding-left: 80px !important;
}

    Regards,
    Eva Kemp.

    #81967 Copied In reply to: Footer not displaying correctly + menu one link not working
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 15:27

    Hello,

    Please provide us with correct FTP and wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    #81964 Copied In reply to: Contact us google maps problem
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 15:24

    Hello,

    I’ve assigned the class in Text element that you wrote in CSS block:
    http://storage8.static.itmages.com/i/15/0824/h_1440426218_8834925_c1b928759d.png

    Please check it now.

    Regards,
    Eva Kemp.

    #81963 Copied In reply to: = ABOUT PAGE =
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 15:18

    Hello,

    1 Use this code in Custom CSS:

    .bag-total-table .order-total .amount {
    font-size: 24px !important;
    color: #000 !important;
}

    Write your values.

    2./4. The text is present in default.po file in wp-content/themes/classico/languages directory. Please check if you copied all content from the default file.

    3. Try this css code:

    .form-row.place-order .form-row.terms label {
    width: 95% !important;
}

    Regards,
    Eva Kemp.

    #81960 Copied In reply to: Problem with styling in checkout process
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:46

    Hello,

    I’ve added this code in Custom CSS:

    .woocommerce-account.logged-in .sidebar-position-without .content {
    width: 75% !important;
}
.woocommerce-account form fieldset {
    padding-left: 50px !important;
}

    Clear browser cache and check the page now.

    Regards,
    Eva Kemp.

    #81954 Copied In reply to: Problem with account page
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:38

    Hello,

    You need edit the file wp-content/themes/legenda/framework/shortcodes.php in line 1623 and change the link http://fonts.googleapis.com/css?family= to //fonts.googleapis.com/css?family=.

    Regards,
    Eva Kemp.

    #81951 Copied In reply to: Google Font calls breaking HTTPS
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:36

    Hello,

    No, unfortunately there is no such option in admin panel. Sorry.

    Regards,
    Eva Kemp.

    #81949 Copied In reply to: Menu Font Colors
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:35

    Hello,

    Please provide us with wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    #81948 Copied In reply to: Variation size issue
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:31

    Hello,

    Your original images sizes are too small. You should upload them with dimensions 1425px × 1900px approximately and they will be scaled to the sizes set in Woocommerce settings.
    Please try it.

    Regards,
    Eva Kemp.

    #81945 Copied In reply to: Single Product Image Size
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:26

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #81944 Copied In reply to: Bug with the Blog page
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:25

    Hello,

    Did you add “My Account” button editing the files or with help of a plugin?
    Please provide us with wp-admin panel and FTP credentials in private content.

    Regards,
    Eva Kemp.

    #81943 Copied In reply to: Header Issues
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:21

    Hello,

    Unfortunately there is no such feature in our theme. You may try to use some plugin in order to achieve this.

    Regards,
    Eva Kemp.

    #81942 Copied In reply to: Product Image Zoom (Magnifier)
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:20

    Hello,

    You need ask your hosting provider to increase memory_limit value on a server.
    After that check your site.

    Regards,
    Eva Kemp.

    #81941 Copied In reply to: Fatal error after install all required
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:18

    Hello @Elimy,

    Go to Theme Options > Blog Layout > Show Share buttons > Off.

    Regards,
    Eva Kemp.

    #81940 Copied In reply to: Remove social icons
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:06

    Hello,

    Do you want to change background color for menu or text color for menu items?
    Please provide us with your site url.

    Regards,
    Eva Kemp.

    #81929 Copied In reply to: How to Change color for the "menu bar" ?
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 14:04

    Hello,

    Concerning the arrows in vertical slider try to use this code in child style.css:

    .main-footer .slick-slide img {
   width: 100%;
}

    Could you please show a screenshot what column you mean?

    I’ve added anchor in row settings:
    http://storage3.static.itmages.com/i/15/0824/h_1440421390_5449519_3c27611014.png
    Please check the link now.

    Regards,
    Eva Kemp.

    #81928 Copied In reply to: Footer not displaying correctly + menu one link not working
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 13:45

    Hello,

    If you want to remove Wishlist you need disable the plugin itself in Plugins section of wp-admin panel.
    Please try it.

    Regards,
    Eva Kemp.

    #81925 Copied In reply to: Product don't work without wishlist plugin
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 13:06

    Hello,

    The same issue persists with default WordPress theme. Activate Twenty Fifteen theme and check. This is caused by WPML plugins. When they are disabled blog page works fine. You need check it with WPML support. Also pay attention to the error present in Settings > Reading:
    “Your home page does not exist or its translation is not published in Chinese (Simplified), Russian, Spanish, Portuguese (Brazil).”
    This may be the reason.
    Anyway you have to contact WPML support, mention that the problem persists with Twenty Fifteen theme too.

    Regards,
    Eva Kemp.

    #81920 Copied In reply to: Blog Posts not Showing
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 12:47

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    #81916 Copied In reply to: Rev Slider
    Avatar: Eva
    Eva Kemp
    Participant
    August 24, 2015 at 12:08

    Hello @sebdicam,

    We couldn’t connect via FTP with the credentials you provided.
    Please give correct FTP login details.

    Regards,
    Eva Kemp.

    #81897 Copied In reply to: Installation Issues & Fixes (Read First)
  • 1 2 3 … 397 398 399 … 1,045 1,046 1,047
    Viewing 11,940 results - 11,911 through 11,940 (of 31,382 total)
Viewing 30 posts - 11,911 through 11,940 (of 31,382 total)
1 2 3 … 397 398 399 … 1,045 1,046 1,047

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